A measure of Overall Worker Efficiency applied at Volvo Cars (original) (raw)

2017

Abstract

The are many indicators used in industry to measure the performance of the work force. However, there is a lack of theoretical foundation and detailed descriptions of what measures to include and how to measure. Overall Worker Efficiency (OWE) is suggested in this article as a standard indicator to be applicable in all sorts of industries and levels of automation. The name OWE indicates its similarities to OEE (Overall Equipment Effectiveness). The theoretical design is similar, it is the ratio of “value adding” time to the total planned working time. However, there are many difficulties to define what value adding time is and what to include in the planned working time. Several variants of OWE are presented in this article. The selection of variant to be applied for a company should be based on the purpose for the measure. OWE can be used to follow up losses on station or line level, it can be used during a ramp-up phase to follow the number of extra personnel needed, or it can for...

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