Impact of Value Co-Creation on Customer Loyalty (original) (raw)

Determining Customer Satisfaction and Loyalty from a Value Co-Creation Perspective

Bastian Popp, Herbert Woratschek

The Service Industries Journal, 2019

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Mediating Role of Customer Relationship Quality between the Customer Value Co-creation Behavior and Customer Loyalty

Adel Rayan

European journal of business and management research, 2024

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The Influence of Value Co-Creation on Consumer Satisfaction

Ricardo Martinez Cañas

International Journal of Online Marketing, 2015

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Consequences of Customer Value Co-creation in Restaurants

Abuelkassem Mohammad

2020

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The Roles of Customer Perception of Innovativeness and Engagement on Loyalty through Value Co-creation Behaviors: The Case of Food-delivery Service

Santi Novani

Binus Business Review, 2022

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Effects of Customer Value Co-Creation on Customer Loyalty in the Nigerian Service Industry

blessing maduka

International Journal of Business and Management, 2016

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Customer Value Co-Creation in the Automobile Industry: Antecedents, Satisfaction, and Moderation

Stephen Tetteh

SAGE Open

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The Role of Customer Satisfaction Mediated Perception of Value and Service Qualityto Customer Loyalty

ni wayan Ekawati

2020

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The Relationship Between Customer Satisfaction and Perceived Value on Customer Loyalty

Grzegorz Biesok

2022

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Determining Value Co-Creation Behaviour toward Customer Loyalty and Customer Retention on the SRC’s Business Platformorm

sulis riptiono

Matrik : Jurnal Manajemen, Strategi Bisnis dan Kewirausahaan

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Assuring Customer Value, Customer Experience, and Trust to Improve Customer Loyalty

Indah Febriyanti

JURNAL DINAMIKA MANAJEMEN DAN BISNIS

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The role of perceived value in promoting customer satisfaction: Antecedents and consequences

Frente Salud

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A Conceptual Model for Developing Customer Value Co-Creation Behavior in Retailing

Amjad Shamim, ZULKIPLI GHAZALI

Global Business and Management Research: An International Journal, 2014

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The Value-Brand Trust-Brand Loyalty Chain: An Analysis of Some Moderating Variables

Kurt Matzler

2006

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The impact of B2B value co-creation on consumer’s purchasing intentions in SE-Asia

Firend Al. Rasch

ACADEMY OF MARKETING 3rd B2B MARKETING COLLOQUIUM UNIVERSITY PARIS 1 PANTHEON SORBONNE-BOURNEMOUTH UNIVERSITY, 2016

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Customers Loyalty: Does Value Co-Creation Become Indispensable for Universities?

ayman bazzi

2021

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The influence of value on loyalty in the supermarket industry

Nic Terblanche

Acta Oeconomica, 2013

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Customer value co-creation behavior: Scale development and validation

Youjae Yi

Journal of Business Research, 2013

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Members’ Participation in Service Co-Creation: The Mediating Effect of Satisfaction towards Loyalty

Joseph Hii

Asian Journal of Business Research, 2018

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The Mediating Role of Customer Satisfaction and Customer Trust in the Relationship between Product Quality and Customer Loyalty

AJHSSR Journal

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The impact of B2B value co-creation on consumer's purchasing intentions in Asia

Firend Al. Rasch

ACADEMY OF MARKETING 3rd B2B MARKETING COLLOQUIUM UNIVERSITY PARIS 1 PANTHEON SORBONNE-BOURNEMOUTH UNIVERSITY- 23-24 June 2016, 2016

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Factors Affecting Customer Value Co-Creation Behavior: A Case of Tourism Industry

Aziz ur Rehman Rana

2020

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The antecedents and consequents of customer value co-creation among small and medium enterprises

Aban Abid

2018

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Nexus Between Service Quality and Customer Loyalty: With the Parallel Mediation of Perceived Value and Customer Satisfaction

Sukaina Fatima, International Journal of Management Research and Emerging Sciences

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Perceived Value and Brand Loyalty in Fine Dining Service

Jyoti Kainth

International Journal of Service Science, Management, Engineering, and Technology, 2013

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Value Co-Creation: The Effect on Relationship Quality

Kurnia Riana

Proceedings of the 12th International Conference on Business and Management Research (ICBMR 2018), 2019

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The Influence of Customer Value Co-Creation Behavior on SME Brand Equity: An Empirical Analysis

Ahmad Kassim

Iranian Journal of Management Studies, 2020

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Antecedents and consequences of perceived customer value in the restaurant industry

Michael Ottenbacher

International Hospitality Review

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The quality-value-satisfaction-loyalty chain: relationships and impacts

Francisco Arteaga

Tourism Review, 2013

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Consumer value co-creation: in search of theoretical framework

Rasa Smaliukienė

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Co-creating value and its impact on customer satisfaction and customer loyalty: A banking sector perspective

fellanze pula

Journal of Governance and Regulation

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Impact of service quality on Loyalty Mediating role of Trust: An empirical investigation of Restaurants

Sajjad Baig

Journal of Education and Vocational Research, 2018

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The Role of Satisfaction as Moderation to the Effect of Relational Marketing and Customer Value on Customer Loyalty

Kukuh Lukiyanto

2020

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Effects of Service Quality, Value Perception and Loyalty on Customer Satisfaction: Case of a Local Restaurant in South Bandung, Indonesia

aditya wardhana

Jurnal Bisnis dan Manajemen, 2021

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