Influence of Institutional Forces on Managerial Beliefs and Healthcare Analytics Adoption (original) (raw)

Journal of Managerial Issues, 2016

Abstract

The 2010 passage of the Affordable Care Act provided strong motivation for healthcare organizations to improve operational efficiency and enhance organizational performance. Large and medium-sized organizations nationwide have adopted healthcare analytics to obtain operational benefits, with the Cleveland Clinic as a prime example of a successful adoption. Both Delos M. Cosgrove, chief executive officer, and James Merlino, chief experience officer, were instrumental in the adoption and use of healthcare analytics to improve patient satisfaction scores (Merlino and Raman, 2013). Another example is Forest Laboratories, which, in collaboration with Converge Health and Intermountain Healthcare, developed a rapid-learning system based on data analytics to improve outcomes for patients with respiratory diseases (PR Newswire, 2014). Jeff Elton, managing director of Accenture Life Sciences, claims that to improve patient outcomes, healthcare requires accurate data and predictive analytics f...

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