Future Teleworking Inclinations Post-COVID-19: Examining the Role of Teleworking Conditions and Perceived Productivity (original) (raw)

Teleworking During the COVID-19 Pandemic: Determining Factors of Perceived Work Productivity, Job Performance, and Satisfaction

www.amfiteatrueconomic.ro

Due to the COVID-19 pandemic, telework has been adopted extensively as a way to ensure business continuity. However, its effects on important employee outcomes such as work productivity, job performance, and satisfaction are unclear. The purpose of this study was to investigate whether the factors previously identified as important determinants of telework effectiveness are also relevant in the context of the pandemic. Drawing on Baruch and Nicholson's Model of Teleworking, the relationship between individual, home/family, job, and organizational factors and adjustment to telework during COVID-19 was examined. Survey data was collected from 482 employees who worked from home on a full-time basis during the pandemic. Results indicated that individual factors (i.e., self-management tactics) and home/family factors (i.e., the need for adequate telework conditions) are important predictors for employee productivity, performance and satisfaction while teleworking during COVID-19. Furthermore, workload (i.e., job factor) was a significant predictor for work productivity and satisfaction with telework. Surprisingly, organizational support for teleworking was not related to any of these outcomes. Implications for research and practice concerning telework during the pandemic are discussed.

Effect of Teleworking on Working Conditions of Workers: A Post-COVID-19 Lockdown Evaluation

Human Behavior and Emerging Technologies

This study examines the effect of teleworking on working conditions of workers, a post-COVID-19 lockdown evaluation. The quantitative approach and descriptive cross-sectional research design were adopted. A sample of 265 participants from both public and private sectors were sampled for the study. Data was collected with a self-administered questionnaire and analyzed with partial least square structural equation modelling (PLS-SEM). The study found that teleworking/virtual working significantly affects participant’s working conditions during a pandemic. Furthermore, workplace safety and work schedules were also found to be significantly influenced by teleworking and eventually influencing the working conditions of teleworkers during a pandemic. The two most important predictors of decent working conditions for workers during the pandemic found by this study were teleworking and work schedules. Therefore, it was recommended that employers provide data and logistical support and train...

Teleworking in times of a pandemic: An applied study of industrial companies

Frontiers in Psychology

The purpose of this study is to determine the effect of teleworking on self-reported job satisfaction and workers’ productivity in the context of the COVID-19 pandemic. A survey was administered to 331 teleworkers belonging to industrial companies, whose data were analyzed with a PLS-SEM structural equation model. The results indicate that communication with coworkers, time spent teleworking, and workplace suitability positively affect self-reported productivity, while trust on the part of supervisors and workplace suitability positively affect job satisfaction. On the other hand, work-family conflict negatively affects job satisfaction and self-reported productivity, whereas communication with coworkers, support from supervisor and time spent teleworking have no significant effect on job satisfaction. This study provides relevant information for industrial organizations to improve the job-satisfaction and productivity in large scaled teleworking contexts, as should have been implem...

Telework, work organisation and job quality During Covid19

JRC Working Papers Series on Labour, Education and Technology 2020/11, 2020

This study aims at better understanding how the massive shift to telework following the outbreak of the COVID-19 pandemic in spring 2020 affected workers’ jobs and lives. In particular, we shed light on how this exogenous change had an impact on tasks content and work organisation dimensions like teamwork, routine, workers’ autonomy and types and extent of supervisory control methods. Moreover, we explored both subjective and objective dimensions of job quality such as job satisfaction, motivation, changes in working time and pay, together with issues related to physical and mental health and more generally to work-life balance. In each of selected countries, 25 teleworking employees with different job profiles, family compositions, and personal characteristics were interviewed during the lockdown of spring 2020. The picture that emerges is quite multifaceted largely depending on workers’ occupation and family composition, although some general patterns can be observed. After an initial period in which workers could gain more autonomy and decisional power at almost of levels of the hierarchy, during a stabilization period new forms of remote supervisory control have been put in place and contributed to a standardization of working routines. For some, working from home increased satisfaction and productivity, and allowed to better reconcile work-family duties. In contrast, others felt teleworking, and the ensuing communication through digital platforms, challenged the possibility to receive meaningful feedback and exchange ideas with co-workers and supervisors. At times, for workers with children in school age, the negative impact was aggravated by school closure and the general lockdown. Yet, and despite the many challenges of adapting to the sudden, obligatory and highintensity telework, most of the respondents agreed that teleworking has upsides, and would be willing to continue to work remotely in the future, at least occasionally. Before that, however, workers would like to seek greater clarity around their working conditions as teleworkers.

Assessing the impact of teleworking on employees’ labor productivity and effectiveness of entity in the period of COVID-19

Общество и инновации

This paper examines the impact of teleworking on employees’ labour productivity and the entity`s management in the condition of global pandemic Covid-19 in Uzbekistan. The epidemiological and dynamic nature of the Covid-19 crisis in which organizations have to adopt a work-from-home policy made this investigation very necessary. When the issue is explained more broadly, this empirical research investigates two significant aspects about teleworking process in organizations in the period of lockdown in Uzbekistan. First, teleworking positively affects employee’ labour productivity and the effectiveness of the entity, and the second teleworking complicates the management activities and affects negatively the socio-emotional environment in the work team. The objectives of the study are to identify whether the process of telework affects positively or negatively the organization’s current labour processes and propose multiple recommendations regarding to improve the telework mechanism fo...

COVID-19 Induced Teleworking and Future Expectations: A Systematic Review

International Journal of Business and Management

COVID-19 pandemic crisis has brought extraordinary changes to almost all human activities. This unfamiliar situation has affected, among others, the working conditions, under which employees should keep doing their job while protecting themselves and preventing the coronavirus from spreading. As a result, working from home has been considered as a topic of high interest, and a number of empirical studies have been conducted aiming at investigating its impact on contemporary companies, organizations and their employees. The focus of this research is on the employee profile and type of organization, as well as on other factors and conditions that influence the adoption of teleworking policies. Therefore, the scope of the systematic review paper is to analyze and present the factors affecting COVID-19 induced teleworking, the perceived benefits and obstacles of this situation to employees and their firms, as well as the determinants that impact pandemic induced teleworking adjustment a...

A Qualitative and Longitudinal Study on the Impact of Telework in Times of COVID-19

Sustainability

Mandatory teleworking has become a major tool of public authorities for mitigating the spread of COVID-19 when work activity allows it. A lexical and morphosyntactic analysis was performed with 22 employees interviewed at home by phone on two occasions during and after a national lockdown (April 2020 and March 2021). The results indicate that the organizational changes initially implemented became sustainable and highlight a change in work practices. Changes in working time structure were observed and led to a feeling of intensification and/or increase in working hours. The preservation of the professional bond through informal exchanges required a deliberate communicative effort. The lack of face-to-face social relations deprived employees of both their usual ways of working and the meaning they found in them. Finally, the continuation of the health crisis (phase 2) and the multiple reorganizations generated a decrease in wellbeing (mental wear and tear). Employees feared that the ...

IMPACTS OF REMOTE WORKING ON EMPLOYEE PERFORMANCE DURING COVID 19 PANDEMIC

isara solutions, 2021

The pandemic is sweeping the world, Covid 19 has rendered a large proportion of workforce to work from their office as to stop the chain link of virus. This has resulted into both employers and employees to look for alternative platforms to achieve objectives of the organisations In the event of a pandemic, existing expertise on remote working may be called into doubt. We used a mixed-methods approach to investigate the issues that remote employees are facing right now, as well as how virtual work characteristics and individual differences influence these challenges. Every part of our work and lives has been impacted by the COVID-19 pandemic. Companies, organizations, and institutions encouraged their employees to work remotely from home in reaction to national and municipal containment policies. Employees could work from home (WFH) to avoid commuting, provide schedule flexibility, and achieve a better work-life balance in the early 2000s, when telecommuting technologies began to develop and employees could WFH to avoid commuting, provide schedule flexibility, and achieve a better work-life balance.

The Individual, Organizational and Social Contexts of Teleworking and Technostress during Covid-19 Pandemic: A Holistic Analysis based on JD-R Model

Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 2024

The purpose of this study is to reveal the researches that deal with teleworking and technostress together with their individual, organizational and social dimensions in a holistic way within the framework of the Job Demands-Resources (JD-R) Model. In this study, a review was carried out on the Web of Science (WoS) and the Scopus databases with the assistance of bibliometric analysis techniques and the PRISMA method. The thematic content analysis method was used to reveal on which dimensions of technostress associated with teleworking and on which methods the focuses were. It can be stated that the results of the relationship analysis based on keyword frequency, performance analysis and thematic content analysis carried out within the scope of the research are consistent with each other. At this point, the findings of the research have revealed that technostress poses a dark side to teleworking as an organizational behavior challenge stemming from the COVID-19 pandemic. The current study found that teleworking-related technostress significantly affects employee well-being, with important impacts on the ISO 45003:2021 standard, and the Sustainable Development Goal 3. On the basis of being such a comprehensive and comparative research on the subject, it contributes to the relevant literature and practice.

Factors Affecting Perceived Productivity on Teleworkers during Covid-19 Pandemic in Indonesia

Jurnal Ilmu Manajemen & Ekonomika

Phenomena of working remotely as a result of the Covid-19 pandemic have prompted this research to be carried out as a step to analyze the factors that affect Perceived Productivity in teleworkers in Indonesia, such as IT Training, IT Infrastructure, Management Support, Job Security, Work Flexibility, Attitude to-ward Teleworking, Organizational Commitment and Strain. The survey involved 205 respondents who were permanent employees at companies or agencies who became teleworkers due to the Covid-19 pan-demic conditions. A structured questionnaire with a specified scale was used in this research. Multiple re-gression was used to analyze the data. The results showed that IT Infrastructure, Management Support, At-titude toward Teleworking, and Organizational Commitment had a positive influence on the Perceived Productivity of teleworkers in Indonesia. Meanwhile, IT Training, Job Security, Work Flexibility, and Strain do not affect the Perceived Productivity of teleworkers in Indonesia. ...