A Review of Factors Influencing Knowledge Sharing Behavior Among Virtual Communities (original) (raw)

2013

Abstract

Virtual communities (VCs) comprise a wide range of actions such as discussion boards, huge multiplayer online games, as well as virtual realities like Second Life. In the business world the accessibility to consumers and consumer data has been leveraged by virtual communities. Today, individuals participate in virtual communities to gain knowledge to solve problems at work. Many organizations have also realized that virtual communities are the valuable systems that hold the key knowledge management and have supported the development of these systems to achieve their business goals. A virtual community is a cyberspace which is supported and developed by information technology. It is centered upon the interactions and communications between employees to generate specific knowledge which enables them to fulfill their tasks effectively. These days, the biggest challenge in developing virtual communities is the willingness issues for knowledge sharing (KS) in a community. In this respect...

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