Social media marketing impact on the purchase intention of millennials (original) (raw)

Social Media and Purchase Intention: Findings for Future Empirical Directions

Humanities & Social Sciences Reviews

Purpose: The purpose of this current paper is to underline the importance of social media prospects on enhancing purchase intentions, particularly in the automobile industry. The paper caters to highlighting how social media advertising, brand imaging and brand equity developed through social media can enhance purchase intentions. Design/Methodology/Approach: The paper caters to critical appraisal of literature available on the topics and the predictor and outcome variables studied in this regard. Automobile business is very lucrative and it has been noticed that such practices make a major impact in boosting buying intentions of customers. Findings: The finding of the paper is a development of a conceptual framework highlighting the potential of brand image, social media advertising and brand equity towards boosting purchase intentions. The paper has concluded with a framework for future scholars to energize on the concept of social media prospects for the achievement of organiza...

A Study on Impact of Social Media Marketing on Brand Awareness, Brand Preference and Purchase Intention with Special Reference to Young Consumers

2019

201 ISSN No. 2349-7165 Presently, the dominance of social media over the young population’s life is so powerful that they have become social media addicted. The popularization of social media has prompted a marketer to promote a brand using social media to woo the target audiences. Talking about this research, the present study has been set out to understand the opinions and perception of young consumers about social media marketing. A sample comprising of 160 young consumers from two cities namely Vadodara and Nadiad was drawn by adopting conveniently sampling method and the relevant data were gathered by administering a structured non-disguised questionnaire. The questionnaire contained 24 criteria related to the study and the responses were rated on five points Likert Scale. For data analysis and hypothesis testing, descriptive statistics, Correlation & Regression Analysis percent score and frequency distribution were used. The results indicated that 46.3 percent of young consume...

A Study on Influence of Social Media Communication on Brand Equity and Brand Evangelism of Millennials

International Journal for Research in Applied Science and Engineering Technology -IJRASET, 2020

In today's digital era social media has taken world by storm. While posing a threat to traditional marketing methods, it has also introduced a world of endless opportunities for brands. The main objective of the study is to identify the effect of social media communication on building brand equity and brand evangelism and enabled consumer to make positive as well as negative influence on brand equity and evangelism. Therefore, it is important for companies to know, how to manage, communicate in social media which seek to build brand equity and positive word of mouth. To achieve this, Primary data was collected with the help of a structured questionnaire. The sampling technique used was convenient sampling. Regression analysis tool was used for testing the hypotheses. Data was analyzed using descriptive statistics and presented in form of tables, pie charts and graphs. All respondents had sufficient and regular experience with social media sites and were asked to express their experience in using social media to build the brand equity and spread a positive word of mouth. The findings demonstrated that social media has an impact on brand equity and brand evangelism. According to the respondents, it increases brand awareness, improves brand image and brand loyalty. Nonetheless, the use of social media may also affect all these aspects of a brand negatively leading to negative brand equity. As some of the respondents were unhappy with the brand and their communication strategies on social media.

The Impact of Social Media Marketing Medium toward Purchase Intention and Brand Loyalty among Generation Y

Procedia - Social and Behavioral Sciences, 2014

Social media has become the modus operandi of the 21st century. Building on the foundation of Web 2.0, social media applications have facilitated unprecedented growth in human interaction in modern times. This study attempts to study the impact of social media marketing medium toward brand loyalty and purchase intention in Generation Y. Surveys are conducted randomly and questionnaire distributed to undergraduate students of Malaysian universities. Two Hundred questionnaires were distributed with 75 percent response rate. Two propositions and three hypotheses were developed and tested using mean and regression analysis. The result indicated that the online marketing communications, specifically, E-WOM, online communities and online advertisement are effective in promoting brand loyalty and product purchase intention through company website and social media platforms. These finding indicate to marketing managers that social media marketing medium has become an important marketing tool to reach emerging younger generation consumers. It also indicates that cyber world play an important role in modern marketing, enabling marketers to reach customers faster and more efficiently. This research provides a guideline for global brand players in considering applying social media marketing activities to promote their product, and brand.

The Role of Social Media Activities to Enhance Brand Equity

Journal of Economics, Business, and Accountancy | Ventura, 2022

The direct impact of the economic downturn due to Covid-19 is mainly perceived by Micro, Small, and Medium Enterprises (MSMEs). This study aims to examine how MSMEs can understand customer needs regarding the provision of social media quality that can improve brand image and brand awareness. The survey was conducted on 145 respondents who had online shopping experience using social media by utilizing the structural equation modeling approach. Results show that social media quality can increase brand awareness, brand image, and social media marketing activities. Therefore, marketers who use social media can focus on its constituent indicators including content quality, design quality, information quality, interaction quality, contact availability, and contact relevance. Customers will have a high level of brand awareness and a good brand image if marketers can provide social media quality to meet customer demands. While previous studies found that there is a positive relationship between social media marketing activities on brand image and brand awareness, this study shows the opposite result because customers are not affected by the activities carried out by social media. This is considered a usual activity that other marketers also carry out. The implication of this study is that good social media quality is needed to increase brand awareness, brand image, and social media marketing activities.

The Impact of Social Media on Consumer Buying Intention

Companies throughout the world are constantly seeking new ways to reach consumers. Just a few decades ago, television and print advertising were the fundamental components of marketing strategies. In the current era, these traditional marketing streams are just a small segment of the varied approaches used to market and brand products. The increasing focus on social media shaped state of the art advertising and shifted the way companies interact with their target groups. As a result, the effective use of social media has become an essential part of creating and maintaining a competitive advantage. Subsequently, companies now place considerable value on the way in which social media can be used to shape consumer brand perception and influence their buying intention. Companies integrating a strategic approach to the use of social media will have advantages over those that do not. In assessing the impacts of social media on branding and marketing approaches, an exploration of the existing literature on social media use and brand perception can help identify emerging and successful strategies for improving consumer engagement through social media.

Social Media and Its Role in Brand Building

2014

Advancement in technology in recent years has transformed the purpose of communication and encouraged the emergence of new communication channels based on internet technology, that have fashioned bold new approaches in the management of the marketing mix. The growing importance of social media marketing has come with a revolution in the IMC approach. The low cost and greater benefits have been the major reason for the success of the social media marketing. The study reveals how the consumer awareness generated by social media leads to success in the marketing communications. The continuous updates about the products on the social media generate interest which leads to higher customer involvement and hence enjoys the top of mind recall.

POWER OF DIGITAL MARKETING IN BUILDING BRANDS: A REVIEW OF SOCIAL MEDIA ADVERTISEMENT

IAEME Publication, 2020

The brand management landscape has changed due to the digital media platforms which provide real-time interaction and high dynamism. Furthermore, the emergence of social media has left a profound impact on the procedure adopted by companies to maintain a relationship with the customers. However, the industries have not been able to explore the field of social media marketing to its full potential and their understanding of digital marketing strategies for the purpose of branding has been limited. It is crucial to gain a deep understanding of the transformation in the field of marketing as it exercises direct influence on the sustainability of the brand. However, the literature in the field of social media advertising and impact on the brand management is still in the nascent stage. Therefore, present study will aim at reviewing all the digital platforms, with special focus on the social media advertisement which are utilised for brand advertisement. The success of the social media advertisement will be measured by reviewing the behaviour of millennials towards the digital media and brands. The results will extend to the current knowledge in the field pertaining to the digital advertising tools, social media advertisement, and brand management. Moreover, the study will provide insight to the brand managers regarding the power of digital marketing and social media advertisement.

‘I See It, I Want It, I Buy It’: The Role of Social Media Marketing in Shaping Brand Image and Gen Z’s Intention to Purchase Local Product

Society, 2022

Although the interplay of social media marketing (SMM) on brand image and purchase intention has been studied extensively, insights into the link between these variables in the context of the local product remain scarce, specifically from generation Z's customer point of view. Therefore, this study aims to fill this theoretical gap by investigating the role of SMM on brand image and purchase intention of local products in the perception of generation Z. A survey-based data was collected using purposive sampling from 184 respondents of generation Z. The data were then analyzed using SmartPLS statistical software. The result reveals that SMM positively and significantly influences the brand image and Gen Z's intention to purchase the local product. Meanwhile, brand image was a positive predictor of purchase intention. Additionally, brand image mediates the relationship between SMM and purchase intention, such that SMM influences brand image, leading to purchase intention.