Linking Corporate Social Responsibility to Workplace Deviant Behaviors: Mediating Role of Job Satisfaction (original) (raw)

Corporate Social Responsibility and Employee Engagement, Course Overview

2010

This study attempts to advance the current research debate on corporate social responsibility (CSR) at the micro-level by empirically examining the effect of perceived CSR on employee behaviors such as turnover intention and workplace deviance with the mediation mechanism of organizational identification. The boundary condition of group-level abusive supervision also enhances the novelty of this research. Social identity theory is used for hypotheses development. Multilevel data is collected from 410 middle managers working in thirteen commercial banks in Pakistan by conducting three surveys with temporal breaks. Our results suggest that employees' perceived CSR is statistically and inversely related to their turnover intention and deviant behavior, along with the mediation mechanism of organizational identification. Further, this relationship is weakened with the moderation of abusive supervision. Specifically, our findings indicate that employees' positive CSR perceptions minimize their undesired workplace behaviors through the mediation of organizational identification. But this effect becomes less effective with the contingency of abusive supervision. Our results reveal several means by which organizations can manage their CSR initiatives and human resources, for instance by concentrating on abusive supervision while evaluating their employees' behavior.

Influences of employees’ perceptions of corporate social responsibility on job satisfaction – A study in Hochiminh City

HCMCOUJS - ECONOMICS AND BUSINESS ADMINISTRATION

The present study aims to explore the influences of employees’ perceptions of corporate social responsibility (CSR) on their satisfaction in different sectors. The results of the literature review show that there are three components in employees’ perceptions of CSR, including Philanthropic CSR, Ethical CSR, and Environmental CSR; and it is impacted by Perceived CSR capability, Ethical program, and Perceived fit between corporate culture and CSR activities. The research findings have confirmed the proposed hypotheses; and it is obvious that Employees’ perceptions of CSR have a significant impact on Employees’ satisfaction. From the research findings, there are some crucial points to note. Firstly, firms should design their own ethical programs. Secondly, firms should communicate their CSR practices to improve employees’ perceived CSR capabilities. These points are quite important to increase employee satisfaction.

Hidden Roles of CSR: Perceived Corporate Social Responsibility as a Preventive against Counterproductive Work Behaviors

Sustainability

The purpose of this study is to identify how the degree to which employees perceive that their organization is socially responsible influences their counterproductive behaviors at work. We developed a research model capturing the relationships between perceived corporate social responsibility (CSR), affective organizational commitment (AOC), and organization-, colleague-, and customer-directed counterproductive work behaviors (CWBs). Drawing on social identity and social bonding theories, we hypothesized that employees' perceptions of CSR would enhance their levels of AOC and thereby hinder the three types of CWBs. Survey data from 252 frontline employees of six luxury hotels in South Korea were examined. We found that perceived CSR is indirectly and negatively related to the three types of CWBs through AOC. We discussed the theoretical contributions and practical implications of this study.

Exploring the association of corporate social respon- sibility and employees' organisational citizenship be- haviour: A study in Pakistan

The motivation of the study was to ind the link between Corporate Social Responsibility (CSR) and Organisational Citizenship Behaviour (OCB) among employees in the Pakistani context. Although in previous research, the studies have investigated how CSR innluences organisational outcomes, there remains limited research examining its effects on employees' attitudes and behaviour. To address this research gap, the current study examined the link between CSR programs and OCB. Further, the current study considers the range of criticisms regarding managerial imposition of ethical values on employees. This study also examined the variables of communication satisfaction and Perceived Organisational Politics (POP). This study was based on primary questionnaire data from over 200 non-managerial employees from a single case study organisation in Pakistan. The study found that three elements of CSR: CSR regarding the government, customer and social issues were signiiicant in promoting or fostering em-ployee's OCB. Interestingly, the results indicated that CSR towards employees was not signiiicant for employee's OCB. The results also demonstrated that POP and communication satisfaction fully interfere the association between CSR and OCB. The theoretical and practical implications of the results are discussed, and suggestions are offered for future studies.

Impact of Corporate Social Responsibility Activities Over the Employees of the Organization: An Exploratory Study

IBT journal of business studies, 2012

Purpose-This study is aimed at identifying internal impact of the corporate social responsibility activities-an impact on the employees of the organizations engaged in these activities. It explores as how the organizations' engagement in these activities positively affects the employees' feelings towards the organizations reshaping their level of motivation, performance and intention of remaining with the organizations for longer time. Methodology/sample-Philosophy we used in this research is interpretivism. Because we interpreted meaning out of the activities and data collected. Sample size for the study was 30 employees working for different business organizations of Karachi comprising 14 female and 16 male employees. The participants were between 24 and 50 years of age Findings-The study concluded that organizations' indulgence in corporate social responsibility activities positively impacts employees' attitude towards the organization resulting into better level of organizational belongingness and job satisfaction among them that, in turn, is likely to improve organizational productivity. Practical Implications-This study suggests that employees' positive perception towards an organizations' social ethics and social services may influence their attitudes and performance, which in turn may affect the organizational productivity. In this sense, this study hints at another benefit of the CSR activities to the organizations suggesting lucrative rate of return on their investment.

Corporate Social Responsibility and Employees’ Negative Behaviors under Abusive Supervision: A Multilevel Insight

Social Science Research Network, 2020

Past research proposes that corporate social responsibility (CSR) affects employees' behaviors and attitude. However, the empirical evidence of this claim is limited particularly in the context of eastern developing economies like Pakistan. So, the study in hand is an effort to extend the existing CSR literature by investigating the impact of CSR on employee performance using the lens of social identity theory. Additionally, the study also investigates the intervening role of employee engagement (EE) in the above-mentioned association. To test the proposed model, data were collected from employees of the manufacturing sector in two waves with an interval of 4 weeks. The findings suggest that CSR has a significant impact on employees' performance and engagement. Findings also confirm that EE partially mediates the association of CSR and employee performance. The study concludes with its theoretical and practical implications and directions for future researchers.

Corporate social responsibility and employee performance: The mediating role of employee engagement in the manufacturing sector of Pakistan

Corporate Social Responsibility and Environmental Management, 2020

Past research proposes that corporate social responsibility (CSR) affects employees' behaviors and attitude. However, the empirical evidence of this claim is limited particularly in the context of eastern developing economies like Pakistan. So, the study in hand is an effort to extend the existing CSR literature by investigating the impact of CSR on employee performance using the lens of social identity theory. Additionally, the study also investigates the intervening role of employee engagement (EE) in the above-mentioned association. To test the proposed model, data were collected from employees of the manufacturing sector in two waves with an interval of 4 weeks. The findings suggest that CSR has a significant impact on employees' performance and engagement. Findings also confirm that EE partially mediates the association of CSR and employee performance. The study concludes with its theoretical and practical implications and directions for future researchers.

Corporate Social Responsibility and Employee Outcomes: Interrelations of External and Internal Orientations with Job Satisfaction and Organizational Commitment

Journal of Business Ethics, 2021

Past research proposes that corporate social responsibility (CSR) affects employees' behaviors and attitude. However, the empirical evidence of this claim is limited particularly in the context of eastern developing economies like Pakistan. So, the study in hand is an effort to extend the existing CSR literature by investigating the impact of CSR on employee performance using the lens of social identity theory. Additionally, the study also investigates the intervening role of employee engagement (EE) in the above-mentioned association. To test the proposed model, data were collected from employees of the manufacturing sector in two waves with an interval of 4 weeks. The findings suggest that CSR has a significant impact on employees' performance and engagement. Findings also confirm that EE partially mediates the association of CSR and employee performance. The study concludes with its theoretical and practical implications and directions for future researchers.

Corporate social responsibility and employee volunteerism

2021

This study attempts to advance the current research debate on corporate social responsibility (CSR) at the micro-level by empirically examining the effect of perceived CSR on employee behaviors such as turnover intention and workplace deviance with the mediation mechanism of organizational identification. The boundary condition of group-level abusive supervision also enhances the novelty of this research. Social identity theory is used for hypotheses development. Multilevel data is collected from 410 middle managers working in thirteen commercial banks in Pakistan by conducting three surveys with temporal breaks. Our results suggest that employees' perceived CSR is statistically and inversely related to their turnover intention and deviant behavior, along with the mediation mechanism of organizational identification. Further, this relationship is weakened with the moderation of abusive supervision. Specifically, our findings indicate that employees' positive CSR perceptions minimize their undesired workplace behaviors through the mediation of organizational identification. But this effect becomes less effective with the contingency of abusive supervision. Our results reveal several means by which organizations can manage their CSR initiatives and human resources, for instance by concentrating on abusive supervision while evaluating their employees' behavior.