A Study on Organizations Adopting Convergence-based Smart Work for Overcoming Constraints and Achieving Performance (original) (raw)

Convergence-based Smart Work in Korea started from 2010 with a purpose to improve work-life balance. Up to now the previous research on Smart Work has been studied in the context of the pre-adoption or the adoption stage, and shows some limitations not finding out the effort to manage change, the issues occurred in the process of adopting Smart Work, and the performance after adopting Smart Work. The period after adoption is when users continue to use ICT and intended objectives can be accomplished. Therefore, this study investigated the process that the organizations adopting Smart Work have overcome spatial and temporal constraints and the performance that they have achieved after adopting it. Though the framework integrating time-geography theory with technology acceptance stage, this research interviewed four managers of three organizations being responsible for adopting and operating Smart Work and provided its adopting process and performance of each organization.