Proposal of an Automated Tool for Conducting Usability Inspections based on Nielsen Heuristics (original) (raw)

One of the most important aspects that contribute to the competitiveness of applications in the market is usability. Usability can be used in the software development process, both in the design phase and in the evaluation phase, where one of the most widespread methods to evaluate the usability of a software product are usability inspections. In order to specify the results obtained in a usability inspection and to determine the quantitative and qualitative level of compliance with the usability heuristics, it is necessary to specify the criteria associated with the different heuristics to be considered in an inspection. In this paper we propose as a contribution both the definition of a set of evaluation criteria associated with the Nielsen heuristics, and the development of a tool to automate the process of conducting usability inspections based on the defined criteria. The criteria and the proposed tool are intended to serve as a reference for conducting inspections on applicati...