Cognitive Diversity and Team Performance: The Roles of Team Mental Models and Information Processing (original) (raw)

This research investigates the role of cognitive diversity in team performance, emphasizing the importance of team mental models (TMMs) as a mediating factor in the relationship between cognitive diversity and decision-making effectiveness. Despite recognizing the potential benefits of diverse perspectives for enhanced decision quality, existing empirical evidence reveals mixed outcomes regarding cognitive diversity's impact on performance. By proposing a model that integrates the information/decision-making perspective and team mental models, the study aims to clarify the conditions under which cognitive diversity contributes positively to team effectiveness, offering theoretical insights and practical implications for organizational management.