Extrovert and engaged? Exploring the connection between personality and involvement of stakeholders and the perceived relationship investment of nonprofit organizations (original) (raw)
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Psychology & Marketing , 2022
Prior research has established the key impact of customers' Big Five personality traits (e.g., agreeableness/conscientiousness) on their brand engagement, suggesting that individuals exhibiting differing personality traits engage differently with brands. In parallel, extending influential customer engagement research, stakeholder engagement, which covers any stakeholder's (e.g., a customer's, supplier's, employee's, or competitor's) engagement in his/her role-related interactions, activities, and relationships, is rapidly gaining momentum. However, despite existing acumen in both areas, little remains known regarding the effect of stakeholders' antisocial or maladaptive dark triad-based personality traits, including machiavellianism, narcissism, and psychopathy, on the focal antisocial stakeholder's, and his/her interactee', role-related engagement, as therefore explored in this paper. To address these issues, we develop a conceptual model and an associated set of propositions that outline the nature of a stakeholder's machiavellian, narcissistic, and psychopathic role-related engagement and its effect on his/her interactee's engagement. We conclude by outlining pertinent theoretical and managerial implications that arise from our analyses.
Journal of Management Development, 2020
PurposeThis study aims to investigate the effects of transformational and transactional leaders’ behaviors on employees’ affective commitment and organizational citizenship behavior in the context of nonprofit organizations (NPOs). Additionally, this study attempts to examine the role of work engagement, as an intervening mechanism as work engagement in NPOs has been empirically neglected (Park et al., 2018).Design/methodology/approachData were conducted from 400 employees working in Italian NPOs in the North of Italy. For verifying the hypotheses of this study, structural equation modeling techniques were implemented.FindingsIt was found that both transformational and transactional leaderships influenced positively affective commitment and organizational citizenship behavior, and work engagement was revealed to have significant positive mediating effects on the relationship between the variables examined in this study.Practical implicationsThe results of this study may be beneficia...
Today's market conditions require nonprofit leaders to act in an increasingly business like fashion. This study asks whether NPO leaders have a similar disposition to act entrepreneurially as for-profit entrepreneurs, but hold different underlying motives. For this purpose, the study contrasts a sample of 72 leaders of nonprofit organizations with 117 entrepreneurs on their personality traits and explicit motives using standard personality tests and interviews. Both groups exhibit similar general and entrepreneurship-specific personality traits but differ significantly regarding their motivation. While nonprofit leaders’ motivation stems primarily from the meaningfulness of their work, entrepreneurs are mainly motivated by the independence as well as by the income and profit provided by their work. This paper helps us understand who leaders of nonprofit organizations are. Keywords:
The present paper describes the manner in which employees with various personality traits might facilitate the appearance of one or more types of commitment towards an organization. We will support our theory with the arguments presented in the introductory section of our paper for which we have chosen to measure the personality of organization members according to the Big-Five model. To that effect, we will identify a series of factors that might act as mediating variables in the relation between personality traits and types of commitment an employee might evince towards their organization, as defined by Allen and Meyer Organizational Commitment Model (1990). Results and discussions presented rely on a revision of the literature.
Personality trait development and social investment in work
Journal of Research in Personality, 2012
A longitudinal study of employed individuals was used to test the relationship between social investment at work-the act of cognitively and emotionally committing to one's job-and longitudinal and crosssectional personality trait development. Participants provided ratings of personality traits and social investment at work at two time-points, separated by approximately 3 years. Data were analyzed using latent change models. Cross-sectional results showed that extraversion, agreeableness, conscientiousness, and emotional stability were related to social investment at work. Additionally, a positive association was found between longitudinal change in social investment in work and change in personality traits-especially conscientiousness. Finally, the correlated changes in social investment and personality traits were invariant across age groups, suggesting that personality traits remain malleable across the lifespan.
Nonprofit Leaders and For-Profit Entrepreneurs: Similar People with Different Motivation
Ceskoslovenska psychologie, 2012
Today's market conditions require nonprofit leaders to act in an increasingly businesslike fashion. This study asks whether NPO leaders have a similar disposition to act entrepreneurially as for-profit entrepreneurs, but hold different underlying motives. For this purpose, the study contrasts a sample of 72 leaders of nonprofit organizations with 117 entrepreneurs on their personality traits and explicit motives using standard personality tests and interviews. Both groups exhibit similar general and entrepreneurship-specific personality traits but differ significantly regarding their motivation. While nonprofit leaders' motivation stems primarily from the meaningfulness of their work, entrepreneurs are mainly motivated by the independence as well as by the income and profit provided by their work. This paper helps us understand who leaders of nonprofit organizations are.
Journal of Retailing and Consumer Services, 2020
Drawing on social exchange theory, the current study examines new drivers and their associated processes of customer engagement. In spirit, the study tests the direct and indirect impacts of the extraversion–introversion personality trait on customer engagement. The study takes into consideration the contingency role of time by testing the moderating role of relationship duration. Results demonstrate that the more extraverted customers are, the more they are likely to engage with service firms. Further, extraversion is positively related to customer–employee interaction, which in turn leads to more utilitarian and hedonic values perceived by customers. Both types of value, then, induce higher customer engagement behaviors in terms of customer referrals, knowledge sharing, and social-influence. Findings demonstrate that relationship duration moderates some of the examined relationships. The current study contributes to the literature by extending the knowledge on customer engagement's predisposition and social causes.
Afro Asian Journal of Social Sciences
This present study examined the predictive value of personality on philanthropy among distressed employees. One hundred and nine (109) local government employees, who owed several months salaries were sampled from Southeast Nigeria, participated in the study. Agreeableness, conscientiousness and extraversion sub-scales from the 44-item version of the Big Five Inventory, the psychological entitlement scale, the moral identity scale and the philanthropic scale were used to elicit information from participants. Consistent with hypotheses, the result of the regression analyses computed revealed that all the three factors from the Big Five considered in the study (agreeableness, conscientiousness, and extraversion) significantly predicted philanthropic behaviour. Perceived psychological entitlement did not predict philanthropy whereas moral identity significantly predicted philanthropic behaviour of participants. This study emphasises the relevance of personality in accounting for philanthropy and it is suggested that by so doing individuals' personalities may guarantee social cohesion in society in that giving creates good feeling on the part of the giver and receiver and thus the society becomes a better place.