BRIC by BRIC – The CorSus of Corporate Social Responsibility: A Corpus-Assisted Discourse Analysis of Sustainability Reports (original) (raw)

Developing Environmental Ethics: Discourse Analysis of Sustainability Reports

CADAAD (Critical Approaches to Discourse Analysis Across Disciplines) 2012, 2012

In recent years, there has been a growing awareness of the companiesʼ obligations towards the environment, the workers and the consumers. Two environmental disasters, the Gulf of Mexico oil spill (April 2010) and the Fukushima nuclear accident (March 2011), have drawn even more attention to the problematic issue of 66 sustainability. Yet, it has been argued that developing countries could follow an alternative path of growth, with lower levels of environmental pressure. For this research, a corpus of annual sustainability reports issued between 2008 and 2011 by oil and energy companies operating in emerging and industrial countries has been collected and processed by means of corpus investigation software. A corpus-driven discourse analysis of sustainability reports, an evolving genre combining informative and promotional purposes, can reveal how linguistic and textual choices are used by firms to build trust and reputation and to pursue their business interests. The paper will examine the texts in order to identify possible common discourses arising within the groups of countries selected. Furthermore, it will study how the companies communicate risks and try to keep their corporate and sector image following the two environmental disasters.

The role of discourse in bridging the text and context of corporate social and environmental reporting

Purpose: The paper aims to highlight the value and potential of discursive approaches – in particular for the study of corporate social and environmental reports and communication. Design/methodology/approach: A review of published literature on social and environmental, or 'sustainability' reporting is undertaken which identifies research gaps and an emerging genre of discourse-based studies. A series of guidelines for future research based on a discourse analytic approach to the study of corporate social and environmental reports and communication is provided. Findings: The paper advocates a focus on text and context beyond what has been able to be achieved by content analysis and benchmarking studies. It promotes research on the production of corporate social and environmental reports, the messages contained in those reports, and on their reception (or consumption) and appropriation (or interpretation). It centres attention on utilising these methods to understand how rep...

Persuasive language of responsible organisation? A critical discourse analysis of corporate social responsibility (CSR) reports of Nigerian oil companies

Accounting, Auditing & Accountability Journal

Purpose The purpose of this paper is to investigate how language (choice) in CSR reports of leading oil companies in Nigeria is used to portray an image of “responsible organisation”. Design/methodology/approach This paper draws insights from communication studies (persuasion theory) and critical discourse analysis (CDA) studies to discursively unpack all those subtle and visible, yet equally invisible, linguistic strategies (micro-level elements): wording (single words), phrases and chains of words (clauses/sentences). These linguistic strategies (micro-level elements) proxy organisational discourses (meso-level elements), which are reflective of wider social practices (macro-level elements). The authors base the investigation on CSR reports of six leading oil companies in Nigeria from 2009 to 2012. Findings The findings of this study reveal that (leading) Nigerian oil companies linguistically use CSR reports to persuasively construct and portray the image of “responsible organisat...

Framing the path to net zero: a corpus-assisted discourse analysis of sustainability disclosures by major corporate emitters, 2011-2020

International Journal of Corpus Linguistics, 2023

Big corporations are a leading contributor to global carbon emissions and their investment decisions have a significant impact on the world's ability to tackle climate change. This study combines corpus and discourse approaches to examine how major corporate emitters have responded to the Paris Agreement, how they legitimize their practices amid mounting public pressure, and how companies operating in high-and middle-income countries differ in their framing of climate change. The results show that carbon majors place increasing focus on climate issues, widely support the goals of the Paris Agreement and are increasingly making net-zero pledges. However, close inspection of linguistic patterns reveals a troubling disconnect between proclaimed goals, the solutions advocated for, and the radical steps needed to address the escalating climate crisis. Companies from middle-income countries devote comparatively less attention to climate change, which points to the need for better coordinated global efforts to address this problem.

Building a trustworthy corporate identity: a corpus-based analysis of stance in annual and corporate social responsibility reports [Applied Linguistics, 39(6)]

This article presents a corpus-based analysis of stance in a specialized corpus of annual and corporate social responsibility (CSR) reports. It investigates how companies use stance expressions to construct and promote a positive corporate identity in order to gain the trust of the stakeholder groups that these texts target. The results show that companies profile distinct identities in annual and CSR reports. In annual reports, they use stance resources to portray themselves as unbiased, rational, and competent decision makers. In CSR reports, they present themselves as committed, honest, and caring corporate citizens. These discursive identities are interpreted as strategic self-representations that optimize the persuasive appeal of the reports by addressing the specific expectations of the target readerships. This study sheds some new light on the identity work performed by companies in their public discourse. It also provides novel insights into the impression management strategies used by companies in annual and CSR reports. Finally, it provides both linguists and business communication scholars with a robust descriptive basis for critically assessing financial and CSR reporting.

How Fine is it to Admit you Were Fined? A Corpus-Assisted Discourse Analysis of Compliance Communication in CSR Reports

Centre for Research in Language and Law RILL. Language and Law in Social Practice 3rd International Conference. 14-15-16-17 May 2014 Royal Palace Caserta Italy. Book of Abstracts, 2014

In the last decades, Corporate Social Responsibility reporting practices have grown exponentially, complementing the information disclosed in financial accounts and enabling stakeholders to estimate the intangible value drivers and the overall triple bottom line achievements. The emergent genre has an intrinsic hybrid nature (Bhatia 2004), combining informative and promotional purposes, partly disclosing data and partly trying to build an ethical corporate image and reputation in order to increase profitability. Reporting has been criticised for being a mere tick mark exercise and a whitewashing technique. Balance should nevertheless be among the basic principles ensuring a report transparency, publishing both positive and negative aspects of the company’s operations, admitting challenges and missed targets, poor performance or noncompliance with laws or regulations, issues causing conflicts or image damage. Such an honest presentation would enable a reasoned assessment of the overall performance and enhance corporate credibility (Gazdar 2007; GRI). The present study, part of a larger research project, is conducted on CorSus, a corpus of sustainability reports in English issued between 2008 and 2011 by oil and electric companies operating in emerging and industrial countries. Being energy production and use a sensitive industrial area, which is based on limited resources and still a major cause of risk of incidents and contamination, energy companies are subject to extensive legal requirements. A corpus-assisted discourse analysis is carried out on CorSus, with the aid of the analytical tool of the Appraisal Framework (Martin and White 2005). The paper focuses on the attitude adopted to communicate regulatory compliance, to report breaches and consequent penalties and to promote their commitments and activities going beyond the basic demands. In particular, the investigation aims at unveiling how words are non-neutrally used by the selected companies to construct discourses and views, to create and communicate a trustworthy and ethical image to stakeholders and ultimately to attract investors.

A language perspective to environmental management and corporate responsibility

Business Strategy and The Environment, 2009

Few environmental management scholars have applied a research approach that focuses on analysing the language use through which managers and other societal actors come to describe, explain or otherwise account for environmental and social problems. This article discusses some of the important benefits that treating linguistic materials as ‘sites of language use’ offers for studying corporate responsibilities in various societal challenges such as climate change, biodiversity loss and poverty. Findings from a longitudinal discourse analysis of the debate between a leading global forest industry company (Stora Enso) and a global environmental organization (Greenpeace) demonstrate the utility of a research approach that focuses on the discussants' language use. The article shows how the application of a language perspective opens up new avenues for understanding how certain ways of talking about corporate responsibilities may hinder or facilitate our efforts to steer corporate actions into a more balanced relationship with nature and society. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment.

Corporate sustainability discourses in a Brazilian business magazine

Social Responsibility Journal, 2014

Purpose – This paper seeks to explore corporate social responsibility (CSR) in Brazil through the “evolution” of the sustainability concept in one of the country's leading specialist business publications – the Exame Magazine. The idea is to understand how Exame portrays sustainable development and corporate sustainability in its Sustainable Corporation Guide. Design/methodology/approach – The authors collected material covering five years of the Exame Sustainable Corporation Guide, from 2005 to 2009. The data were analyzed using discourse analysis. Findings – The authors consider that the “evolution” promoted in this particular business media discourse on CSR and sustainability assumes, and stands for the economically dominant paradigm. In this sense, it cannot be viewed as an alternative that can realistically protect local environments. Despite the idea of a neutral journalistic approach, the concerns depicted in the publication still rely on profits and the chase for busines...

What is the environment doing in my report? Analysing the environment-as-stakeholder thesis through corpus linguistics

Environmental Communication: A Journal of Nature and Culture, 2015

This paper seeks to explore whether business organisations’ claims to regard the natural environment as a stakeholder are consistent with the way in which the environment is represented in their corporate social responsibility reporting. It applies corpus linguistic methods to analyse statistical regularities and differences in the discursive construction of core stakeholders, such as customers and employees, and that of the natural environment. Results show that the representation of the environment is not characterised by the agency and capacity for engagement that characterises other stakeholders. While organisations overtly acknowledge a duty towards the environment, the dominant lexical and grammatical patterns in which it is represented tend to obscure the organisation’s responsibilities and emphasise its mitigating actions instead. Although the argument for regarding the environment as a stakeholder is based on the fact that it places objective and compelling demands on our actions, we look in vain for recognition of such demands in organisational reporting.

A critical discourse analysis of English electronic news reports on environmental sustainability

The University of Danang - Journal of Science and Technology, 2019

This research aims to discover the discourse features of English electronic news reports (EENRs) on environmental sustainability which are lexical, grammatical and textual features in light of critical discourse analysis (CDA) by Fairclough [3]. A combination of mixed research methods was applied with the qualitative method including a descriptive analysis and the support of the quantitative approach. 69 EENRs on the topic concerned were collected from the UN News website. The study results reveal that words and expressions related to the topic of environmental sustainability, formal words, content words and metaphors are typical lexical features of the discourse. The transitivity, passive and active voices, modes of sentences, relational modality, pronouns, expressive modality and cohesion are also recorded as grammatical features of the discourse.