The influence of perceived social diversity in the workplace on employee performance : an integrative model and research agenda (original) (raw)
How is a team’s social diversity influencing teamwork and member performance? Extensive research studied impacts of demographic- and personality diversity on teams, recently focus-ing on team member’s individual diversity perceptions. I propose the utilization of an integra-tive process model (the Perceived Diversity Model (PDM)) to explain individual team members' responses to work group- and company diversity. The PDM rejects a direct relationship between objective diversity measures and performance indicators proposing a relationship fully mediated by perceived diversity. At the heart of the PDM lies the variable perceived diver-sity, depicted in a two-by-two matrix (PADMa), where the amount of perceived diversity level is related to diversity evaluations. The perceived diversity level is a general perception (i.e. a notion that people in the room or organization are different to each other) and can, but does not have to, correlate with specific social categories like gender ...
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