Cognitive requirements for primary care providers during the referral process: Information needed from and interactions with an electronic health record system (original) (raw)
2019, International Journal of Medical Informatics
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Throughout the referral process, referring physicians have high cognitive demand. Our cognitive framework identifies referring physicians' information needs. EHR designs create cognitive challenges when ordering, tracking, and reviewing referrals. Referring physicians' goals, tasks, decisions, and information needs can inform EHR (re)design.