Process automation for distribution operations management (original) (raw)

2001, 16th International Conference and Exhibition on Electricity Distribution (CIRED 2001)

AI-generated Abstract

The paper discusses the need for distribution utilities to integrate their systems and processes more effectively in order to reduce operational costs and enhance customer responsiveness. It highlights the significance of Enterprise Application Integration (EAI) and Business Process Automation (BPA) in modernizing distribution operations management. By focusing on architectural strategies and utilizing middleware, the paper proposes an automated solution that facilitates seamless information flow and targets specific business functions for automation, ultimately promoting a fully integrated digital utility.