Abstract B92: Satisfaction with a breast cancer patient navigation program: Perspectives of patients, navigators, and clinical staff (original) (raw)
Cancer Epidemiology, Biomarkers & Prevention, 2010
Abstract
Introduction: Patient navigation interventions are an emerging approach to reducing cancer disparities but few formal evaluations have been published. The purpose of this study was to evaluate perceptions of a breast cancer patient navigation program among patients, patient navigators (PNs), and breast cancer clinic staff members. Methods: Post-program interviews were conducted with 218 navigated patients. Individual semi-structured interviews were conducted with 5 PNs. Surveys were administered to 19 clinic staff. Results: Perceptions among Navigated Patients (n=218). Fifty-three percent of the surveyed patients were African American (n=116), 15.1% were Hispanic (n=33), 33.9% were married (n=74), 65.1% had ≤ a high school degree (n=142), and 75.2% had an annual income <$20,000 (n=164). The mean age was 44 years. Eighty-nine percent of the surveyed patients rated their overall satisfaction with the navigation services they received as excellent (n=194), 98.2% stated that they rec...
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