Effect of information and communication technology on the efficiency of deposit money banks in Nigeria (original) (raw)
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Impact of Electronic Banking on the Performance of Money Deposit Banks in Nigeria
2019
E- banking enable banks to speed up their retail and wholesale banking services; as the banking industry believes that adopting the new technology will help to improve customer service level and tie their customers closer to the bank. An understanding of the implications of electronic banking has therefore become crucial. It is on this basis that this study examined the impact of electronic banking on the performance of money deposit banks in Nigeria from 2006 to 2017 using time series quarterly data. The study adopted Ordinary Least Squares as main tool of analysis. The estimated regression equation showed that in the long-run, all the variables are correctly signed, except inter-bank transfer that is negatively signed. The policy implication of the findings is that e-banking has gradual positive impacts on performance of banks in Nigeria and hence could contribute to the process of economic growth. The research therefore suggests that banks must be focused in terms of their needs ...
Effect of Electronic Banking on the Profitability of Deposit Money Banks in Nigeria
Journal of Advances in Education and Philosophy
The study examined the effect of electronic banking on the profitability of deposit money Banks in Nigeria. Banking industry is confronted by a new innovation imposed by technology transformation that has changed the way banks conduct their activities from traditional means to electronic means. Furthermore, this study investigates how the electronic banking channels through internet, mobile, POS and ATM have impacted on deposit money banks profitability. It is against this background that the study examined the effect of electronic banking on the profitability of deposit money Banks in Nigeria. The methodology of the study was quantitative in nature. Using time series data of 2006 -2015, the study employed regression technique in the analysis of sourced data. Data were collected from secondary sources through annual reports of deposit money Banks in Nigeria. Electronic banking was measured using the total values of internet banking, mobile banking, POS and ATM while Profitability was measured using profit margin of deposit money banks in Nigeria. Profitability was regressed on internet banking, mobile banking, POS and ATM using ordinary least square regression technique. The study revealed that positive relationship exists between mobile banking and Profitability, and between ATM and Profitability. In addition, there is also a statistically significant relationship between POS and Profitability while there is no significant relationship between internet banking and Profitability. As such, E-banking has a positive effect on Profitability of deposit money banks in Nigeria. It is therefore, recommended that banks must offer numerous services through internet banking and effective transaction through the POS Terminals.
Impact of E-banking on the Operational Efficiency of Banks in Nigeria
International Journal of Academic Research in Business and Social Sciences, 2019
The research has been conducted on the impact of E-banking on the operational efficiency of Banks in Nigeria, A case of Diamond Bank Plc, Bauchi branch, Nigeria. The objective of the study is to determine the impact of e-banking on the operational efficiency of banks in Nigeria. The research is a quantitative research which used primary sources of data collection. Questionnaires were used to obtained data. 138 questionnaire were distributed among customers of the Bank and the data collected where analysed using regression analysis. It is clear from the findings that, the use of E-banking (Internet and Mobile banking) by the banks has improved the efficiency of these Banks, in terms of providing efficient services to customers electronically, reduces time taken to serve customers, allows new customers to open an account online, customers have easy access to their account at all the time 24/7. Furthermore, E-banking provides access to customer’s information from the data base and cost of cheque and postage was eliminated using E- banking. It is recommendation; the Banks should try to update and improve their internet banking platform, as it has significant positive impact on the operationalefficiency of banks. Also, Biometric ATMs should be introduced to reduce fraud using ATM Cards, as it is use in other countries like USA among others
Digital Banking Technology and the Operational Efficiency of Banks in Nigeria
This paper explores the impact of digital banking technology adoption on the operational efficiency of commercial banking firms in Nigeria. It synthesizes existing literature to establish theoretical frameworks, including Technological Adoption and Operational Efficiency Theory, Customer Experience and Efficiency Enhancement Theory, and Regulatory Compliance and Risk Management Theory. Empirical evidence is provided through quasi-experimental research design utilizing financial time series analysis. Findings indicate a significant and positive relationship between the adoption of digital banking technology and the efficiency of commercial banking firms. Panel unit root tests confirm non-stationarity at the level values of all variables, with stationarity achieved through differencing. Cointegration tests reveal a long-run equilibrium relationship between digital banking technology adoption and banking efficiency. Pairwise Granger causality tests suggest uni-directional causality from electronic fund transfer to operational efficiency. The study concludes that policymakers and stakeholders should prioritize strategies promoting digital banking technology adoption to enhance the efficiency and performance of commercial banking firms in Nigeria.
Effect of electronic banking on financial performance of deposit money banks in Nigeria
Banks and Bank Systems
The impact of technology on commerce cannot be denied, especially in relation to trade. This study was conducted to examine the impact of electronic banking on the financial performance of Nigerian deposit money banks. The data for the study was obtained from the Central Bank of Nigeria’s Statistical Bulletin and the National Bureau of Statistics’ Statistical Bulletin for various years, as well as from published financial statements of the banks under study. An ex-post facto research design was used and a normality test was carried out to establish the goodness of the data; descriptive statistics and a multicollinearity test were conducted in which the independent variables were found good. Regression was adopted to test two hypotheses. It was found that ATM has a positive and significant association with Earning EPS and ROA; POS and NEFT significantly affect ROA only, while WEB has an insignificant impact on both EPS and ROA. It is concluded that electronic banking significantly af...
Electronic Banking and Growth of Deposit Money Banks Operations: Nigeria Experience
Asian Journal of Economics, Business and Accounting
The study examined the Nigeria experience of the influence of electronic banking on the growth of deposit money banks in Nigeria. The research design used for the study was the expost-facto research design. The data used in this study were obtained from the annual reports and statements of accounts of Nigeria deposit insurance corporation. CBN annual report and account, CBN statistical bulletin; various online journals and literature. In order to achieve the objective of this study, a linear regression was adopted on both functional and statistical models. The study found that internet banking has a negative impact on growth rate of total deposit of deposit money banks in Nigeria with a regression coefficient of -10.09143. Automated Teller Machine (ATM) operation has a positive impact on asset growth of deposit money banks in Nigeria with a regression coefficient 37.13510 and Point of Sale (POS) transaction has a positive impact on asset growth of deposit money banks...
2021
This study on relationship between information and communication technology and performance of Deposit money banks in Nigeria, identified how some of the challenges confronting implementation of ICT in organization could be classified into three classes as human, operational and technical constraints. The human constraints include physical disability, poor sight, illiteracy and ageing. The operational constraints include insecurity of funds transferred, frauds and standardization of channels. The main objective of this study is to examine the relationship between information and communication technology and performance of deposit money bank in Nigeria. The study adopted survey research design; the population of the study comprises staff of First bank and Unity Bank Plc Mubi totally 48 staff all together. The instrument used for collecting data from the respondents is the questionnaire, and the hypotheses were tested using correlation analysis. The result shows that there is signific...
The role of e-banking on operational efficiency of banks in Nigeria
With the proliferation of the internet, coupled with the growing acceptance of the digital lifestyle and the world becoming increasingly addicted to e-business, the trend of cash transactions is now giving way to electronic payment system. Considering the rapid spread in the adoption of electronic banking as a channel for performing various bank transactions among banks in Nigeria, this study investigated the roles e-banking adoption has played in the performance of organizations using a case study of commercial banks in Nigeria. Hence the objective of the study was to determine the role of e-banking on the operational efficiency of commercial banks in Nigeria. In pursuance of this objective, primary data were obtained by administering questionnaires to staff of four purposively selected banks (Ecobank, UBA, GTB and First bank). Pearson correlation was used to analyse the results obtained using the Statistical Package for Social Sciences (SPSS) and it was observed that banks’ operational efficiency in Nigeria since the adoption of electronic banking has improved compared to the era of traditional banking. This improvement was noticed in the strength of banks, revenue and capital bases, as well as in customers’ loyalty. It was concluded that the introduction of new channels into their ebanking operations drastically increased bank performances, since the more active customers are with their electronic transactions the more profitable it is for the banks.