Call Center Software | Call Center Solution | Helpdesk Software - Ameyo (original) (raw)
Solutions for Startups to Enterprises
Ameyo Customer Experience Platform helps organizations of all sizes to create positive customer experiences across voice and digital touchpoints
ON PREMISE SOLUTIONS
Complete control over infrastructure and data security
CLOUD SOLUTIONS
Easy-to-use yet powerful cloud-based call center software solution
HYBRID SOLUTIONS
Deployment flexibility and reduced Total Cost of Ownership (TCO)
Customer Engagement Solutions for Sales, Service & Collections
ENTERPRISE CONTACT CENTER SOLUTION
Ameyo XTRM by Exotel, an all-new CCaaS solution powered with conversational AI
REMOTE CALL
CENTER SOLUTION
A flexible, enterprise-ready solution to thrive in the contactless world
CLOUD CONTACT
CENTER
Easy-to-use, powerful cloud-based call center software to be up and running in hours
OMNICHANNEL
HELPDESK
360-degree customer support with omnichannel ticket management
VIDEO CONTACT
CENTER
Humanize your Contact Center Interactions with Video Chat
WhatsApp Business
API
Engage audiences, accelerate sales and drive quick customer support with WhatsApp Business API
COMMUNICATION PLATFORM
Integrate real-time communications without owning or building a system
GOOGLE'S BUSINESS MESSAGES
Faster conversions and reduced queries with conversational marketing.
TRUECALLER VERIFIED
ID
Increase Call Pick up Rate with Truecaller for Business
Ameyo empowered Awash Bank with an end-to-end system
Ameyo empowered us with an end-to-end system that was easy to use. Furthermore, we were delighted with the capability of the solution to match to our specific business processes and enhance our customer experience
Yohannes Tsegaye
Director, Customer Experience Directorate | Awash Bank
Ameyo is a feature-rich solution with several integration capabilities
We have been using Ameyo to handle our calling operations and the journey has been really good so far. It is a feature-rich solution with several integration capabilities, which truly makes Ameyo our first-ever choice in contact center solutions space. What further aligns Ameyo with us is our shared vision of expanding in the Middle East region and I am sure Ameyo will help HalaSat in the mission.
AlHashem
Contact Center Manager
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot
We are really pleased to use Ameyo’s service, especially the salient feature of VoiceBot which is enabling Human Line Conversation. Our customers interact with Ameyo’s VoiceBot by perceiving it as a Liveperson, so they respond in a similar way. Moreover, we can able to achieve a 40% cost saving on operational costs due to automated calls.
Thanks a lot for the Wonderful Product.
Special Thanks to the team for patiently handling our request & delivering beyond expectations.
Kumar Konar
Collection Head
Ameyo helped Gulf African Bank make their business more efficient and profitable by offering them unique solution
At GAB we have had the pleasure to use the system for about 2 years now. Overall, it has been able to meet the desired expectations that we had as well as improved our quality of service.
Phidelis Mwarenge
Contact Center Team Leader
Metro Edge Technologies increases its productivity by 60%
Ameyo’s Remote Contact Center Solution has helped us increase our productivity by 60%. It is a very effective solution that helps our agents
Kingsley Bennett
CEO
Khan Bank chooses Ameyo because of its highly efficient, flexible, and secure solution
The implementation scale was huge with lot of complexity. It was a major task for us to comply with security requirements and other business requirements. The project team worked effortlessly, satisfying all the requirements.
Bilegt Tumurkhuyag
CX Senior Specialist
Leader in Customer Experience & Contact Center Solutions
The testimony of our commitment and consistency towards delivering world-class products
Honorable Mention in Gartner Magic Quadrant for 3 Consecutive Years
Awarded Frost & Sullivan Asia Pacific CCI Leadership Award
Deloitte Technology Fast 500 ASIA PACIFIC, 2014
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