Bazaarvoice | The UGC Platform for Authentic Shopper Experiences (original) (raw)
Full funnel UGC platform for commerce
Supercharge your commerce engine with user-generated content at scale.
Harnessing the voice of the customer is more important than ever because shoppers trust other shoppers. Consumers seek out authentic user-generated content (UGC), context, and communities in their shopper journey – from awareness to purchase to loyalty. Inspire confident purchases with star ratings, consumer reviews, questions and answers, social content, sampling, creator and influencer marketing, and more. #findyourbazaarvoice
Tap into the power of UGC
Whether it’s getting your user-generated content program started or expanding your content strategy, we’re here to be a true strategic partner for your business. Your brand, powered by Bazaarvoice, means smarter shopping for your customers – and business growth for you.
Ratings & Reviews
Grow your product sales
Leverage your customers’ authentic opinions, photos, and videos to boost sales. Get moderated ratings and reviews on your site and syndicated to your retailers. Shopper confidence, conversion, and traffic all take a spike. And you get to take a seat.
Social Commerce
Make social content shoppable
Inspire social browsers to become loyal brand buyers with top performing photos and videos from your social communities. Turn user-generated content into shoppable experiences that drive sales — wherever shoppers are. Tap into all of your existing, authentic social content. Bring inspirational content to your site. Sell on social. With Social Commerce, soar your sales with social content that converts.
Product Sampling
Launch with reviews on day one
Collect user-generated content to ensure a successful product launch. We’ll connect you with a targeted sampling community that thrives on creating content, and help you scale their great content across your product pages and retailers.
Trusted by more than 13,000+ of the world’s leading brands and retailers
2.3B+
monthly shoppers
55M+
authentic reviews
15M+
shoppable photos on Instagram
9M+
reviewer community members
11M+
monthly new reviews, images, Q&A
250+
experienced moderators authenticate content
Great partnership, in depth dashboards, a ton of functionality is maintained with little code changes.
Major online retailer
Total Economic Impact™ of Bazaarvoice
Customers experienced a return of 400% over three years, and a payback on investment within three months.
Build smarter shopper experiences across the customer journey
Bazaarvoice is the leading user-generated content (UGC) platform for brands and retailers. Expand your reach globally with our retail syndication network, improve customer satisfaction with customer feedback, boost your sales through genuine customer reviews, and foster loyal advocates by providing shoppers with the information they need for confident purchases.
Drive revenue
Passive browsers become confident shoppers. Product pages actually become engaging. Conversion accelerates. Your revenue soars. Our solutions galvanize the entire shopper experience, allowing you to supercharge product performance.
Scale your brand
Distribute UGC to the world's leading retailers in order to win new shoppers. Jumpstart product launches with reviews on day one. Use the voice of your customers to pull in more traffic. And win new customers by expanding into new markets across the globe.
Actionable insights
Everything from competitive benchmarking to customer sentiment. Get easy-to-digest insights that can help you improve your products, upgrade your marketing, and reduce those pesky return rates. We analyze UGC across our wide network of retailers to give you the right tools to smash your KPIs.
Build loyalty
Turn real-life super fans into your strongest advocates by responding to their questions, amplifying their content across leading retailers, and allowing them to share their opinions with peers. They win. You win. Win-win.
Explore our latest retail insights and UGC best practice guides
User-generated content for lean marketing teams
Capturing shoppers’ attention and standing out in a crowded market can be challenging when your marketing team (and budget) is on the lean side. Unlock your lean team’s full potential and do more with less by implementing a comprehensive UGC strategy.
The retailer's guide to winning at social commerce
Retailers who fully embrace social commerce can increase engagement, conversion, and revenue. This guide provides tips for quickly deploying a successful social commerce strategy that benefits both consumers and your brand.
The ultimate guide to social commerce conversion
This guide covers the essential elements of driving conversions by weaving social content throughout the shopper journey. It will also arm you with actionable tips on how to create powerful, captivating shopping experiences — and measure their impact on revenue.
Ready to transform your business?
Get in touch to find out which solutions will make the most impact for your business.
Our helpful team of experts can answer your questions and talk everything from set up to ROI.
Request a demo