Mercari purchasing guide (original) (raw)

What is Mercari?

Mercari is a major flea market app in Japan. You can purchase rare Japanese products and products that are sold out online.

Features of Mercari

  1. 3 billion products listed
  2. 22 million monthly users
  3. Get rare products

3 billion products listed

Mercari has over 3 billion products listed, including CDs, books, figures, collectibles, games, trading cards, and apparel.
You'll surely find the treasure you're looking for!

22 million monthly users

More than 22 million people use Mercari each month. Millions are shopping and selling on Mercari, which are listed and purchased by the users.

Get rare products

With Mercari, you can get products that are not available on CDJapan or rare products that are already out of print.
Enrich your collection with Mercari!

Why Use Mercari with CDJapan?

  1. Allows purchases from overseas
  2. Offers safe shopping
  3. Receive product in good condition
  4. Have Mercari items and CDJapan items sent together
  5. Free shipping within Japan
  6. Receive high-quality support from CDJapan

Allows purchases from overseas

If you purchase directly on Mercari, the item can only be sent to an address within Japan.

If you use CDJapan's Mercari proxy service, CDJapan staff will purchase the products on your behalf. Once the purchase is completed, the product will be shipped overseas from CDJapan's warehouse in Japan.
With our service, you can easily purchase items listed on Mercari even if you reside outside of Japan.

Offers safe shopping

In order to buy an item on Mercari, you will place an order at the CDJapan website. You can safely shop with CDJapan's secure payment method.

Receive product in good condition

Items purchased on Mercari will be inspected by CDJapan staff, then repackaged with enough packaging for a safe overseas shipping. With CDJapan's careful packaging, the product will arrive in good condition.

Have Mercari items and CDJapan items sent together

You can purchase products sold at Mercari and CDJapan together. Items purchased together will be delivered in one package, saving your shipping fees.

Free shipping within Japan

At Mercari, either the seller or the buyer bears the domestic shipping fees to send to CDJapan's warehouse.
If the buyer is responsible for the domestic shipping fee, most Mercari agency sites charges the buyer for the shipping fee. That won't be the case for us.
CDJapan's Mercari proxy service will bear the domestic shipping fee.

Domestic shipping is free. Customers will not be charged with additional domestic shipping fees.

*Note that international shipping fees are different from this. Additional charges for international shipping fees may be charged if necessary, after packaging.

Receive high-quality support from CDJapan

If you purchase Mercari products through CDJapan, you can also receive CDJapan's high-quality support. Please feel free to contact us if you have any inquiries.

2 Ways to Purchase Mercari Items

Mercari products can be purchased through CDJapan's proxy purchasing service.

CDJapan offers two ways to purchase Mercari Items: request method and CDJapan website search method.

Find the product you want on the Mercari website and make a request to CDJapan.

[Service flow]

  1. Open CDJapan's proxy request page
  2. Copy the Mercari URL and title of the product you want
  3. If you have any requests regarding the condition or other specific needs for CDJapan staff to check, please write it in the comment section.
  4. Make a request.
  5. You'll receive a link to your requested product within 1-3 business days. Place your order.
  6. After we confirm your payment, our staff will purchase it on Mercari.
  7. We'll ship once the product arrives

Give us a request of the page for the product listed on Mercari.
CDJapan staff will create a product page after confirmation.

Once we are finished creating the product page, place your order on CDJapan. After CDJapan staff confirms your order and payment, we will purchase it on Mercari.

[Notes]

Please refer to the following page for detailed request purchase service flow.

https://www.cdjapan.co.jp/guide/help/special_request/about_proxy_shopping#flow

Find and buy Mercari items listed on CDJapan

CDJapan already offers some products listed on Mercari.
For such products, you can immediately purchase them without making a request. After you place the order, CDJapan staff will confirm your order and make the purchase on on Mercari.

[Service flow]

  1. Search for the product you want on CDJapan's Mercari dedicated page
  2. Place Order
  3. Once our staff confirms the order, we will go purchase your item on Mercari
  4. We'll ship once the product arrives

[Search tips]

[Notes]

Notes on CDJapan's Mercari proxy service

The product is not secured when you finish placing your order at CDJapan.

When you purchase a Mercari product from CDJapan, our staff will purchase your requested product from Mercari, following the next business day and so forth.

Once we have secured the item, we will email you.

If your requested item is sold out after you place your order, we will cancel your order.

The international shipping fee will be calculated based on an estimation

When searching and purchasing Mercari items listed on CDJapan, the international shipping fees will be calculated based on the estimated size/weight.

Please take note that if required, additional international shipping fees will be charged at the time of shipment.

Regarding the condition

Mercari conditions are selected by the seller. Actual conditions may differ.

The conditions set by the seller are as follows.

New New, unused condition
Like New Almost good as new
Slightly Used No noticeable scratches or blemishes
Visibly Used Some scratches and blemishes
Very Used Noticeable scratches and blemishes
Poor/For parts or not working Poor condition

Delivery date of purchased products

When we make a purchase on Mercari, the seller ships the item.
Seller ships in approximately 3 days on average, but the time of shipping varies depending on the seller.

Once the seller ships the item, it will arrive at CDJapan's warehouse within 2 to 4 days. However, if the seller is from Hokkaido or Okinawa, it will take extra days to arrive.

After the product arrives, CDJapan staff will inspect and repackage the product. This will take approximately 1 to 3 days. (Depends on the amount of luggage)

Once inspection is completed, we will ship out the product.

Product status Approximate number of days
Seller ships product 3 to 7 days approx.
Arrival to CDJapan's warehouse 2 to 4 days approx
CDJapan staff inspection 2 to 3 days approx.
Ships as soon as inspected is completed 1 to 2 days approx

If you use the translation function on Mercari product search, you can search in Japanese.
However, proper nouns, names, character names, etc. may not be translated correctly.

If you know which product or character you want, you may find better results by copying the Japanese text from the CDJapan product page or copying the Japanese text from the Mercari website.

Regarding Mercari images

Please check the images on Mercari provided by the seller to confirm that the item matches your needs.

You may find specific details in the images. Please also check the product description to make sure that the item includes everything you wish for.

Regarding discount negotiation

You cannot negotiate for a discount with the seller. Please purchase at the listed price.

Regarding Separation negotiations

If you only want a part of a set product, you cannot negotiate asking for individual purchases. Please purchase the set as listed.

Prices and fees when purchasing Mercari items

Content Price
Item Price as disclosed
Standard Fee* 1,200yen per order
Service Fee** 300yen per Mercari proxy item
Optional Services Fee*** Optional
International Shipping **** Estimated

* A 1,200yen Standard Fee will apply which covers handling fees for online purchasing, unpackaging/re-packaging, and other related fees.

** A 300yen Service Fee will apply per Mercari proxy item which covers fees for warehouse control and management.

*** Whereas usually one parcel is sufficient for one order, in case the volume of your Requested Order exceeds the capacity of the largest box we have available, the order will be split accordingly. Handling Fee, optional services fee (if applicable) and international shipping charge will apply depending on the number of packages your Requested Order entails.

**** International Shipping Charge only occurs as an estimate, the difference between the actual price will be either charged or refunded in the next transaction.

Optional Services

Optional Services are not compulsory, but in choosing these additional services will provide extra assurance and/or protection for the contents of your shipment, therefore they are highly recommended for high-value purchases.

Insurance Plan

For 500yen extra

FREE

By choosing DHL, FedEx, EMS, or Registered Airmail, your order will be insured for any damage and or loss occurred during transit. In which case, CDJapan will refund in full (item price + shipping + other service fees occurred) or replace damaged/missing item(s) accordingly. For more details please refer to Proxy Shopping insurance terms and conditions.

Package Consolidation

For 300yen extra Better packaging and cushioning means better protection for your prized items. We highly recommend this service for valuable items.

About CDJapan coupons

Some coupons cannot be used on Mercari products. Please check the terms of use and applicable products for each coupon.

Payment methods available for Mercari purchases

Shipping methods available for Mercari purchases

*Some shipping methods may not be available depending on your area.

Products that cannot be sent overseas

Universally prohibited items