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Help for Individuals & Families

Disaster Recovery Centers

Local Resources

How to Help

Funding Obligations

The new Individual Assistance updates only apply to disasters declared on or after March 22, 2024. Read about the updates.

Local Resources

Local Information

Local News & Media

Visit the News & Media page for events, fact sheets, press releases and other multimedia resources.

Local Resources Custom Text

Helene: Rumor Response

Misinformation and rumors can spread quickly after a disaster. Keep your community safe by being aware of common rumors about Tropical Storm Helene.

Transitional Sheltering Assistance

Hotel or motel stays paid for by FEMA may be available for North Carolinians displaced by Tropical Storm Helene in 25 counties and for the Eastern Band of Cherokee Indians through the Transitional Sheltering Assistance Program.

Beware of Fraud and Scams

There is a heightened risk of fraud and identity theft after a disaster. Visit Disaster Fraud for tips to protect your identity and stay informed. If you believe you are the victim of a scam, report it immediately to your local police or contact the Office of the Attorney General’s Consumer Protection Division.

Prescription Assistance

Uninsured North Carolina residents in areas impacted by Tropical Storm Helene can replace their 30-day supply of certain prescription medications, durable medical equipment, and medical supplies from any pharmacy that participates in the Emergency Prescription Assistance Program. Residents in 179 North Carolina zip codes are eligible to apply for EPAP assistance.

To learn more about the program, check out the Emergency Prescription Assistance Program (EPAP) website. To find a participating pharmacy near you, use our pharmacy locator. For help enrolling in the EPAP program, call the enrollment hotline at 1-855-793-7470 (TDD 1-800-876-1089).

How to Help

Volunteer and Donate

Recovery can take many years after a disaster. There are many ways to help such as donating cash, needed items or your time. Learn more about how to help those in need.

Don’t self-deploy to disaster areas. Trusted organizations in the affected areas know where volunteers are needed. Work with an established organization to make sure you have the appropriate safety, training and skills needed to respond.

FEMA Voluntary Agency Liaisons (VALs) build relationships and coordinate efforts with voluntary, faith-based and community organizations active in disasters.

Doing Business with FEMA

If you are interested in providing paid services and goods for disaster relief, visit our Doing Business with FEMA page to get started.

If you own a business involved with debris removal and want to work on clean-up efforts in affected areas, please contact the local government in affected areas to offer your services.

Funding Obligations