Fusion Connect (original) (raw)

Clients have chosen Fusion Connect to manage critical Collaboration, Communications and Connectivity for over two decades.

We are proud to put the customer-first.

Frost & Sullivan Testimonial for Fusion Connect

“Fusion Connect has made a strategic pivot to become a leading MCSP offering next-generation managed services that enable companies to fully capitalize on their investment in the Microsoft 365 ecosystem.”

—Elka Popova, Vice President and Senior Fellow, Information and Communications Technologies at Frost & Sullivan

Frost & Sullivan quote

Wireless Vision Case Study

What our clients are saying

Fusion Connect was meticulous about tracking key milestones and ensuring projects were completed accurately and on time. For a business like ours, accuracy is key. It was a game-changer for us.

—Levi Kuras, IT Technical Support Manager, Wireless Vision

Directors of IT

Fusion Connect Service Guarantees

Future-Proof Tech Guarantee

Future-Proof Technology Guarantee

Today's tech, ready for tomorrow.

Rate Lock Savings Guarantee

Rate Lock Savings & Guarantee

Fixed rates, across your service period.

100% Uptime Guarantee

100% Uptime Guarantee

Always on, or your money back.

Customer Satisfaction Guarantee

Customer Satisfaction Guarantee

Your satisfaction is our promise.

Alicart Case Study

What our clients are saying

We’ve seen that Fusion Connect Call Center can help us do more business and use our resources more efficiently.

—Phil Dixon, Director of IT, Alicart

Call Center

EP 62: Understanding Microsoft Teams Call Health

EP 62: Understanding Microsoft Teams Call Health

September 24, 2024

In this episode of Tech UNMUTED, we break down how to monitor and optimize your Microsoft Teams call quality. Whether you’re dealing with poor network notifications or unclear audio, understanding the key metrics—network performance, audio bitrate, and video resolution—is crucial. Tune in to learn how to interpret the Call Health feature, troubleshoot issues, and ensure smoother, clearer Teams...