Trade In Devices for a JB Hi-Fi e-Gift Card - Get a Quote Today (original) (raw)

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JB Hi-Fi

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Assurant

With JB Hi-Fi Trade-In you can trade-in mobile phones, tablets, laptops, smart watches, drones and gaming consoles. To see if your specific device is eligible, get a quote now.

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How it works

1. Quick online quote

Answer a few questions about your current device to get a quick obligation free quote.

2. Immediate GIFT CARD

If you accept the quote, you’ll get your JB Hi-Fi eGift Card by email immediately. No need to wait until you’ve sent your old device back

3. Upgrade Faster

Use the JB Hi-Fi eGift Card immediately towards a new device.

4. Free Returns

Return your old device within 7 days♢. The return process is simple and free.

What you'll need

Brand, model and serial or IMEI number.

Either your Drivers Licence or Passport and a selfie will be used to verify your identity.

Send your old device within 7 days to avoid charges. (additional charges may apply, view Assurant Terms and Conditions). Extended return times apply to pre-order offers.

Get a quote now

Why we need a payment card: When you complete your trade-in transaction, you’ll receive a JB Hi-Fi eGift Card, allowing you to upgrade to a new device before sending your old device back. Please be aware that a pre-authorisation hold against your nominated payment card (for credit cards) or bank account (for debit cards) equal to the value of the JB Hi-Fi eGift Card is required to secure the issuance of the JB Hi-Fi eGift Card. This pre-authorisation will be released once Assurant processes your device and its condition is verified. If Assurant does not receive your device within 7 days of you being issued the JB Hi-Fi eGift Card, Assurant will process the payment on your card to the equivalent value of the JB Hi-Fi eGift Card. For further information on when your payment card may be charged, view the Assurant Terms and Conditions.

Bonus coupon offers

From time to time, customers who receive a JB Hi-Fi eGift Card in exchange for a trade-in may also receive a bonus offer via email to select one JB Hi-Fi Coupon. JB Hi-Fi Coupons are limited time promotional offers only, and are not available with every trade-in.

If applicable to your trade-in, the JB Hi-Fi Coupon selected by you will be sent via email. A limit of one coupon per trade-in transaction applies. The JB Hi-Fi Coupon is redeemable instore or online in a single transaction (excluding airport stores). The JB Hi-Fi Coupon cannot be used in conjunction with any other promotion or offer, or for products purchased together with a JB Hi-Fi Device+ plan. The balance is not redeemable for cash.

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Available Coupons

#Things to know

FAQs

Got questions about JB Hi-Fi Trade-in?

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