Navitas Open Source Integration API Platform Case Study (original) (raw)

• 100+ number of integrations
• 20 number of uni’s onboarded
• 0 severity 1 or 2 issues in 2 years of Production
• The Integration layer facilitates all student online Admissions for each of the 20 AU colleges providing integrations between Studylink (Online Admissions system), Navigate (Student Management System) and Salesforce.

The successful integration had the following benefits:

• Improved data quality with less manual intervention with the transition of processes that recruits applicants and enrolling them in courses shifting from manual to automated
• Improved customer experience with applicants now able to track progress and maintain their details online
• Better data quality compared with call-center interactions
• Better cost-savings and better student-user experience
• Increased efficiency with streamlining of student registrations with government agencies and health insurers
• Better ROI through improved commission attribution with streamlining of recruitment agent management
• Improved scalability, extendability, and reliability of the new platform