How do you handle change orders and scope creep in job costing? (original) (raw)

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Change orders and scope creep are two common challenges that can affect your job costing and profitability in cost management. How can you handle them effectively and avoid losing money or customer satisfaction? In this article, you will learn some tips and best practices to manage change orders and scope creep in job costing.

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How can you prevent change orders and scope creep?

To prevent change orders and scope creep, effective planning and communication with customers and teams is key. Defining the project scope clearly and accurately is a must, with a detailed scope statement, work breakdown structure, and scope baseline to document deliverables, requirements, assumptions, and exclusions. Establishing a change management process with a change request form, change control board, and change log can help evaluate, approve, and track changes to the project scope, schedule, or budget. Communicating frequently and transparently with regular meetings, reports, and feedback to inform and involve customers and teams about the project status, issues, and changes is also important. Educating customers and teams on the benefits and costs of change orders and scope creep as well as how they affect job costing and profitability is essential.

How can you handle change orders and scope creep?

Even with careful planning and communication, you may still face change orders and scope creep in your projects. To handle them without losing money or customer satisfaction, it's important to negotiate and document the change orders, adjust job costing accordingly, manage resources effectively, and maintain quality and customer satisfaction. Review the change request with your customer and your team, and agree on the scope, schedule, and budget implications. Update the contract terms, the project plan, and the job costing accordingly, and get a written confirmation from the customer. Update cost estimates, budgets, and forecasts based on the change order, and allocate costs to the appropriate cost codes. Monitor and control actual costs against revised budgets. Assess the impact of the change order on resource availability, allocation, and utilization. Adjust resource plans, schedules, and assignments as needed to optimize resource efficiency. Follow quality standards for the project when implementing changes. Communicate progress to the customer and seek their feedback and approval.

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