You're navigating remote work on GIS projects. How do you effectively manage client expectations? (original) (raw)

Last updated on Oct 1, 2024

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2. Engineering
3. Geographic Information Systems (GIS)

Remote GIS projects demand precise expectation management. Here's how to stay on top:

• Clarify project scope: Set solid boundaries and deliverables from the start.

• Regular updates: Keep clients in the loop with consistent progress reports.

• Manage feedback: Streamline communication channels for efficient revisions.

How do you keep client expectations realistic in remote GIS work?

Remote GIS projects demand precise expectation management. Here's how to stay on top:

• Clarify project scope: Set solid boundaries and deliverables from the start.

• Regular updates: Keep clients in the loop with consistent progress reports.

• Manage feedback: Streamline communication channels for efficient revisions.

How do you keep client expectations realistic in remote GIS work?

Help others by sharing more (125 characters min.)

30 answers

• 1.Set Clear Objectives and Scope from the Start 2.Set Boundaries: Establish the scope of work clearly 3.Create a Detailed Project Plan Timeline: Break the project into phases with clear milestones (e.g., data gathering, data cleaning, analysis, final report). Share this plan with the client so they know what to expect and when. Tools & Technology: If you're using specialized GIS software or platforms (like ArcGIS, QGIS, or remote sensing tools), ensure the client is aware of what technologies will be used and if there are any dependencies or limitations (e.g., software compatibility, data transfer, or processing limitations).
• Muhammad Azam, GIS Expert, Drone Expert, PMP® GIS Manager Geospatial Industry, Drone, LiDAR & Photogrametry Expert, GIS and BIM Integration, Geodatabase Expert, Data Processing, Spatial Analyst, Survey Expert (Ground, Drone, LiDAR), RFP Preparation, Report Writing
  Client expectations could be managed with clear scope of work requirements/ understanding, setting goals and deadlines, timely sharing of the information, regular communication with all the team members and the Client, regular status updates, regular short meetings, addressing/ tracking Client comments and resolutions etc.
• Make sure to have clear requirements from the client and make sure to provide the match services in return. Be transparent during the project execution and keep the client updated with each phase.
• Clear Communication: Clearly define project goals, deliverables, timelines, and budgets Define Project Scope: Any changes to the scope should go through a formal change control process to manage expectations regarding timelines and costs Set Realistic Milestones: This helps clients understand the project's progress and manage their expectations accordingly Transparency: Discuss budget constraints and resource allocation openly to align expectations with project realities Client Involvement: This helps ensure their expectations are aligned with the project's progress and outcomes Manage Scope Creep: Prevent scope creep by strictly adhering to the defined project scope and addressing any proposed changes formally
• Navigating remote work on GIS project often implies that you can't acquire collect primary data for the project. As a GIS expert it is important to communicate this to your client and explain the possible pros and cons of using secondary or remotely sensed data. Some advantages of using secondary or remotely sensed data are: 1. Cost effectiveness 2. Timeliness 3. Large Coverage 4. Accessibility of Remote Locations On the flip side, here are some drawbacks of using secondary or remotely sensed data: 1. Resolution constraints 2. Time Lag 3. Accuracy 4. Suitability for client's use case These cons can be mitigated by combining and cross-verifying data from different sources. Also, thorough data processing and enrichment can help.