Dolly Inc. | LinkedIn (original) (raw)
Truck Transportation
Seattle, WA 8,000 followers
Big & bulky last-mile delivery that delights your customers.
About us
Dolly is the big & bulky, last-mile delivery partner that will delight your customers. Trusted by retailers like The Container Store, Lowe’s, Costco, Crate & Barrel, Big Lots!, and many more. We’ve built a national point-to-point delivery network with 15,000+ drivers (Helpers) with pickup trucks, cargo vans, and box trucks that are ready to provide on-demand delivery. Our Helpers can deliver in as little as 90 minutes after purchase or scheduled into the future in a 30 minute window of choice between the hours of 8AM and 9PM. In addition to delivery, they also provide assembly, light installation and haul-away services. Our aim is, and has always been, to provide a delivery experience that will blow your customers away.
Industry
Truck Transportation
Company size
51-200 employees
Headquarters
Seattle, WA
Type
Privately Held
Founded
2014
Specialties
Last Mile Delivery, Logistics, Operations, Retail, Transportation Technology, Customer Experience, Supply Chain, Same Day Delivery, Software, App, On-Demand, and API
Products
Lighthouse
Transportation Management Systems (TMS)
Lighthouse is Dolly's enterprise-grade delivery management system that connects your customers to a trusted Helper for all their delivery needs. With Lighthouse you will be able to oversee deliveries in and out of your store, see customer reviews, and view metrics that are important to your business. Lighthouse is lightweight and easy to integrate, allowing you to process customer orders in real-time and have the delivery begin before they arrive home. Empower Your Customers & Employees - Extraordinary ease of use - Dedicated trained retail support - Customizations for the retailers need - Real time tracking Manage Operations With Ease - Custom API for your business - Instant corporate & local store integration - Receive analytics & business insights Expand Your Delivery Capabilities - Same-day delivery - Nationwide coverage - Fleet of pickup trucks, cargo vans & box trucks - Assembly, reverse logistics, haul away, & more
Locations
- Primary
901 5th Ave
Suite 600
Seattle, WA 98104, US
Get directions - Chicago, Illinois 60622, US
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Employees at Dolly Inc.
Updates
- Purple relies on Dolly to deliver the Purple brand experience to their customer. Traditional delivery services can be bogged down by multiple department interactions, delaying feedback. In contrast, Dolly lets customers rate Helpers similarly to Uber. This direct feedback system recognizes the best Helpers and consistently emphasizes customer satisfaction. “Dolly creates a greater, sharper incentive to do a good job in front of the customer so everybody wins." - Jarom Olson Senior Manager of Home Delivery and Third Party Logistics at Purple Read Purple’s full story 👉 https://lnkd.in/gAgWZ8-g
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