Gryphon.ai | LinkedIn (original) (raw)
Software Development
Boston, Massachusetts 7,448 followers
The leading AI-powered enterprise-level platform that delivers compliant, real-time intelligence into every conversation
About us
Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, is the only solution in the market providing real-time conversation intelligence and automated compliance for sales and customer service teams. Gryphon guides each conversation with real-time intelligence to provide a best-in-class experience for both agents and end users. Gryphon’s proprietary compliance engine automatically screens all outbound communications against TCPA, collections, state, federal, and other Do-Not-Call lists so enterprises can drive revenue while avoiding costly non-compliance fees. Gryphon’s ability to be in the path of the call provides real-time recommendations and necessary content through spoken keywords and gives agents immediate visibility into the quality of the call through advanced sentiment analysis. Gryphon.ai provides the ability to create the perfect conversation every time!
Industry
Software Development
Company size
51-200 employees
Headquarters
Boston, Massachusetts
Type
Privately Held
Founded
1999
Specialties
Real-time Call Coaching, Speech Analytics, Agent Onboarding, Conversation Analytics, Artificial Intelligence, Contact Center Analytics, Agent and Rep Coaching, Call Effectiveness, Telemarketing Compliance, TCPA Compliance, DNC Compliance, Collections Compliance, Sentiment Analysis, Conversation Intelligence, and Conversation Compliance
Locations
Employees at Gryphon.ai
Updates
- 🎃 Happy Halloween from Gryphon.ai! 🎃 As we embrace spooky season, the real scare lurking in the shadows is that for the first time in years, complaints under the big three regulatory compliance laws—Telephone Consumer Protection Act (TCPA), Fair Debt Collection Practices Act (FDCPA), and Fair Credit Reporting Act (FCRA)—may all see a year-over-year increase. According to the most recent WebRecon LLC report: 🕸️ 472 FCRA cases were filed, representing a 4.0% increase from July; 🕸️ 381 FDCPA cases were filed, representing a 3.5% increase from July; 🕸️ 156 TCPA cases were filed, representing a 20.9% increase from July; and 🕸️ 13,351 complaints filed with the Consumer Financial Protection Bureau, representing an 8.3% increase from July. We understand the importance of staying compliant. Now more than ever, it’s crucial to be aware of all rules and regulations under the TCPA to avoid fines, penalties, and possible litigation. Stay safe, stay compliant, and enjoy the Halloween festivities! 👻 #TCPA #FCRA #FDCPA #CFPB #ContactCompliance #RegulatoryCompliance
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