Posh | LinkedIn (original) (raw)

Software Development

Boston, Massachusetts 16,878 followers

A unified AI platform built responsibly for financial institutions by AI and financial experts.

About us

Posh is a venture backed conversational AI company that spun out of MIT's AI lab in 2018 🚀 We are committed to democratizing access to banking and accelerating the responsible adoption of AI for financial institutions, transforming how they serve their communities and employees. We transform how financial services companies connect with their customers and automate contact center workflow. Our AI platform spans messaging and voice channels. We're hiring talent across the board! Come join our highly talented, passionate team to completely change conversational and generative AI!

Industry

Software Development

Company size

51-200 employees

Headquarters

Boston, Massachusetts

Type

Privately Held

Founded

2018

Specialties

artificial intelligence, machine learning, natural language processing, emerging technologies, chatbots, financial services, conversational ai, interactive voice response, ivr , nlp, ai, fintech, creditunions, MIT, generative ai, banking, voice assistant, digital assistant, genai, and financial institutions

Locations

Employees at Posh

Updates

Posh reposted this

Co-Founder/CPO @ Posh | Forbes U30
2d Edited
I recently saw this headline from another company to introduce a new product. ▶️ "Copilot agents are AI assistants that can optimize processes and enhance productivity." It triggered me. We all know the hype lexicon has decreed, ▶️ "Assistants" augment work... ▶️ "Copilots" help make decisions... ▶️ "Agents" run autonomously... ...right? Something like that 🤷 But then, what does the phrase, "Copilot agents are AI assistants..." mean? 😵💫 Raise your hand if the AI buzzwords are getting annoying. 🙋 -- A fellow Poshie said it best, "Pedantic marketing speak leads to an avoidance of nuanced conversation." I agree. At Posh, we pride ourselves in parsing through the AI noise. Tune in to our webinar next week, where I'll get real about what our products do. And we'll keep the buzzwords out of it! 🔗 https://hubs.ly/Q02Y3K4r0
🌟 Webinar Alert: Transforming Contact Centers – Harnessing the Power of Posh's Advanced Voice AI 🌟 Credit unions and banks: are you looking for a seamless way to elevate your customer experience while staying aligned with the latest CFPB guidance? In this exclusive session, hear directly from financial institution leaders on how they’re leveraging Posh AI to navigate regulatory challenges and transform contact centers. Learn how Posh is redefining the customer experience with a "North Star" approach that goes beyond mere containment to genuinely enhance satisfaction and engagement. What you’ll gain: 🔎 Insights into CFPB guidance and avoiding “doom loops” with a focus on customer-first AI solutions. 👀 Exclusive look at how Posh's latest Voice AI brings intelligent, human-like interactions to your contact center fostering genuine connections. ✨ Centralized Knowledge Management in Posh Portal, designed to empower teams and optimize every interaction. Don’t miss this opportunity to see how Posh’s Voice AI can become a transformative asset for your contact center. Register today and take the next step in redefining customer engagement! 🔗 https://hubs.ly/Q02Y3K4r0 #BankingInnovation #VoiceAI #ContactCenters #Webinar #CFPB
16,878 followers
5d Edited
🚨 Are you at VentureTech at the Omni Frisco Hotel this week? Stop by Booth #24 and meet the Posh team! We're showcasing innovative solutions designed to level up your credit union operations and delight your members. ✨ Don't miss this opportunity to connect with Andy Klopstad and Karan Kashyap, a thought leader in the AI space for financial institutions. We’re excited to show you how our cutting-edge technology can make a real difference for your business. Come say hi – we can't wait to meet you! https://hubs.ly/Q02XVrtG0 #VentureTech2024 #AI #Innovation #PoshAI #CreditUnions #Networking
16,878 followers
1w Edited
Posh is proud to be part of VentureTech 2024! 🎉 Join us from November 12 - 14 at the Omni Frisco Hotel in Frisco, TX. We invite you to stop by Booth #24 to explore how our next-gen AI solutions can elevate member and employee experiences while streamlining your operations. This is also a unique chance to engage with our CEO & Co-founder, Karan Kashyap, a leading voice in the AI industry. Don’t miss the opportunity to exchange innovative ideas and insights with him! 🚀 Looking forward to seeing you there! https://hubs.ly/Q02WYXRw0 #VentureTech2024 #AI #Innovation #PoshAI #CreditUnions #Networking
Integrating conversational AI with IVR systems can transform customer interactions by providing seamless, personalized experiences and reducing call handling times. This powerful combination enables financial institutions to boost efficiency while meeting customer expectations for quick and accurate support. Now is the time to elevate your customer service strategy with AI-driven solutions.https://hubs.ly/Q02T5qGx0 #AI #IVR #AIIVR #VoiceAssistant #AIVoice #AIAssistant #AIAgent
🚀 Elevate Your Contact Center with Posh Voice AI Agent! 🚀 We're excited to invite banking and contact center leaders to our upcoming webinar showcasing the latest in Posh's Voice AI Agent! Join us on November 20th at 2 PM EST and explore how Posh’s Voice AI can elevate your call center operations. What you’ll learn: ✨ Enhanced Conversational Flows – Discover how human-like voice options can elevate your customer interactions. ⚡ Enhanced Architecture – Discover how our new design enables faster, safer feature evolution, ensuring reliability and accelerated innovation. 🛠 Real-Time Content Management – See how the Posh Portal empowers you to make instant updates easily. 📊 Insights-Driven Decisions – Learn how advanced analytics can guide better decision-making and optimize your contact center operations. Join us to see how these innovations in Posh Voice AI can transform your contact center's efficiency and customer satisfaction. 🔗 Register now and secure your spot! https://hubs.ly/Q02X7-_60 #ContactCenter #AI #CustomerExperience #VoiceAI #BankingTech #Innovation
Posh reposted this

Co-founder / CEO @ Posh, MIT AI Lab Grad, Forbes U30
1w
Big thanks to Hansel Hart and the team at Curis Financial Credit Union - formerly PHCU for the warm welcome in Charleston, SC! It was an honor to present to the Board and leadership team at their Isle of Palms executive retreat, diving into how credit unions can effectively approach AI adoption. During our workshop, we explored some critical topics around AI: 🌟 How the rapid evolution of AI will impact security and risk management for credit unions 🌟 What the future roles of credit union employees might look like as technology transforms workflows 🌟 How smaller credit unions can thoughtfully choose the right AI partner to amplify their impact At Posh, we’re proud to work alongside banks and credit unions of all sizes to navigate this AI revolution together. I look forward to continuing the conversation with Suzanne P.!

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Posh | LinkedIn (original) (raw)

Software Development

Boston, Massachusetts 16,878 followers

A unified AI platform built responsibly for financial institutions by AI and financial experts.

About us

Locations

Employees at Posh

Updates

Join now to see what you are missing

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