Towne Park | LinkedIn (original) (raw)
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Hospitality
Plymouth Meeting, Pennsylvania 37,464 followers
We’re a leading hospitality solutions provider proudly serving premier hotels and healthcare systems nationwide.
About us
As the leading tech-enabled, multi-service hospitality solutions provider serving over 800 hotel and healthcare clients nationwide, Towne Park has been providing exceptional parking, mobility and hospitality experiences from arrival through departure for over 35 years. We make the customer experience a priority, providing seamless and memorable interactions that create smiles. Towne Park is a trusted partner to more of the country’s top hotels, including 4-star and 5-star properties, and prominent healthcare systems than any other provider. From boutique hotels and sprawling luxury resorts to downtown healthcare campuses and local medical centers, we have a demonstrated track record of providing guests, patients and visitors with a distinctive, on-brand experience, while driving better performance and revenue for our clients. Providing exceptional experiences that make someone smile requires a passion and a commitment for service. We recruit, hire, train, develop and engage service all-stars who are dedicated to creating distinctive guest experiences. Our teams act as a superior representation of our clients’ brands, making customers want to return again and again. Delivering experiences that exceed expectations also requires the best of leading-edge technology to maximize results. Our technology platform is based on data to provide key insights for informed decision-making and enables us to deliver innovative solutions that drive demand, maximize revenue, enhance operational performance, and create seamless client, customer, and employee experiences. The service our teams deliver, paired with our tech-enabled solutions, allow us to provide a differentiated experience for every customer we meet — one that is convenient, personal, and memorable.
Industry
Hospitality
Company size
10,001+ employees
Headquarters
Plymouth Meeting, Pennsylvania
Type
Privately Held
Founded
1988
Specialties
Valet Parking, Patient Transportation, Self-Parking, Patient Experience, Door Service, Employee Support, Bell Service, Shuttle Transport, Hotel Concierge, Event Services, Patient Sitter Services, Hospital Lobby Ambassadors, and Patient Concierge
Locations
Employees at Towne Park
Updates
- Towne Park had a great time at the National Parking Association (NPA) Convention and Expo last week. Shout out to Towne Park panelists Jacqueline DeChamps and Mike Morgioni for sharing their perspectives. In Jackie’s discussion, she stated, “As parking evolves and becomes more tech enabled, it’s important that we maintain a blend of technology and the service experience. We are part of people’s everyday experience and providing safe and seamless experiences with a human touch is critical.” We are also proud of our NPA 40 Under 40 winners who were honored at the event.Brian LaChapelle, SVP & Corporate ControllerJason Mattingly, Director of Operations Baltimore HealthcareJessica Sikich, HR Director, Central #NPAExpo #NPA40Under40 #Parkingleaders
- The Power of WOW! is all about going above and creating smiles by providing exceptional experiences. Recently when a patient couldn’t remember when she parked her car, our Towne Health team came to the rescue and created a WOW experience for her! Our greeter promptly noticed the patient’s stress and called upon GSC Bobbie Young for assistance. While helping her, Bobbie took the proactive step of involving Lot Attendant, Blake Albright to locate Sue’s vehicle. Sue expressed her gratitude, stating, ‘They were two of the nicest people I’ve ever met and so sincere. Thank you for helping find my way back to the car.’” This feedback is a testament to the outstanding service provided by Bobbie and Blake and reflects our commitment to patient care and support. Way to go St. Joseph Hospital of Orange team!
- 🎉 Exciting news! Towne Park is heading to Las Vegas for the NPA Convention and Expo from September 16-19th! 🚀 Several members of our team will be there, and we can't wait to connect with you. Are you attending too? Drop a comment below and let us know what you're most excited about at the conference! Let's make the most of this event together! #NPAExpo #TownePark #Networking #LasVegas
- Today, we pause to honor and remember the lives lost, the families impacted, and the heroes who emerged on September 11, 2001. This day serves as a solemn reminder of the strength, resilience, and unity that define us as a nation and as a global community.#NeverForget #911 #Unity #Resilience
- 🚗Visit us tomorrow at the 2024 Hilton Americas Leadership and Commercial Conference! Be sure to stop by the Towne Park booth (#604) to discover how our cutting-edge parking, mobility, and hospitality solutions can transform your hotel operations. Don’t miss this opportunity to connect with our team and learn how we can support your business in achieving its goals. Let’s drive the future of hospitality together! See you at the conference! https://hubs.ly/Q02PqGxD0 #TownePark #HospitalityInnovation #HiltonAmericas2024 #ElevateYourOperations
- Heading to the Hilton Vendor Show in Atlanta? Don't miss the chance to meet our expert revenue management team! We'll be showcasing how we use cutting-edge technology and data-driven insights to optimize parking operations and boost profitability. Secure your spot to learn more - book a meeting now! [https://lnkd.in/eFuUrDH3]#HiltonVendorShow #Revenue #Parking #Hilton
- This #LaborDay and every day, we recognize the dedication and accomplishments of our thousands of team members across the country.#ThankYou for bringing your best to work every day and for your commitment to take care of and keep safe our teams, clients and customers. We’re so proud of all you do to provide a WOW! experience and create smiles with each person you greet. We appreciate all you do and your commitment and dedication to Towne Park.#HappyLaborDay
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