Michael Tessler - True North Advisory | LinkedIn (original) (raw)

About

As the co-founder and former CEO of BroadSoft, I led the company to become the global…

Articles by Michael

SaaS Sales. Why is AI slowing us down?

By Michael Tessler, Managing Partner at True North Advisory I read a recent report by William Blair that made me think…

CX Solutions Suck for Small Businesses – Here’s Why

By Michael Tessler, Managing Partner at True North Advisory Many excellent CX products are specifically designed for…

Will AI Make My Job Redundant?

By Michael Tessler, Managing Partner at True North Advisory The question of whether AI will make our jobs obsolete is a…

Revolutionizing B2B Sales: Harnessing the Power of AI

By Michael Tessler, Managing Partner of True North Advisory As I delve deeper into conversations with entrepreneurs…

5 Technologies that Mike Believes Will Change the Customer Experience

By Michael Tessler, Managing Partner at True North Advisory As technology continues to advance rapidly, it's important…

BroadSoft Secrets Unveiled: Napkin Acquisition

Part of BroadSoft’s success were the many acquisitions we negotiated with and closed. Many of you ask about some of the…

BroadSoft Secrets Revealed: Connections #1

Connections became THE event every year at BroadSoft. We never expected to create twenty years of memories with our…

BroadSoft Secrets Revealed: The Beginning

Many people are curious how we started BroadSoft but let me start with how Scott and I first met. How We Met We met…

Hello, From Austin, TX!

As you may have noticed, my location is now Austin, TX. After being in the DC area for 22 years, it was time for a…

My BroadSoft Journey Ends

Today, I end my BroadSoft journey. A journey that started in November 1998 when Scott and I arrived in Washington D.

Activity

Experience & Education

Patents

Issued September 11, 2001 US US6289090 B1

The invention provides a method and a system for selectively delivering information to callers in an AIN environment. In accordance with the method the service switching point to which is connected the terminal equipment of the caller monitors the condition of the telephone line to detect an AIN trigger, such as an off-hook event among other possibilities.
Other inventors

Issued September 21, 1999 US US5956393 A

ABSTRACT
The present invention relates to a system and a method for limiting call velocity attempts in the public switched telephone network. A central office of the network is provided with a program element that examines all the physical channels from respective customer premises equipments (CPE). The program element counts the number of times each CPE goes off-hook within a given period of time. This condition is interpreted as an attempt to establish a call through the telephone network.…
ABSTRACT
The present invention relates to a system and a method for limiting call velocity attempts in the public switched telephone network. A central office of the network is provided with a program element that examines all the physical channels from respective customer premises equipments (CPE). The program element counts the number of times each CPE goes off-hook within a given period of time. This condition is interpreted as an attempt to establish a call through the telephone network. If the number of attempts exceeds a threshold, the physical channel is de-activated for a predetermined time period.
Other inventors

Honors & Awards

Cloud Communication Alliance

Sep 2019

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