Timothy Wulf - AirLife | LinkedIn (original) (raw)

John Jay Clark “Tim is one of the best leaders that I have had the privilege working to making a vision a reality. He is the type of leader that coaches and takes time with his employees to turn mistakes into lessons, pressure into productivity, and turn raw skills into major strengths. I am first-hand evidence of these facts. A fresh out of college, cut-up with talent, but having little application of it. He challenged me to be the man that I could be, and never let me settle for my current situation. We would celebrate our success, and the next day say "What's next!". Tim introduced me to LEAN, and opened my eyes to continuous improvement is where the real value of an employee lay. Small wins add up to huge victories. Tim instructed me on how to manage projects and facilitate Kaizen events. I remember the first Kaizen event that I facilitated and saw an employee's "light come on" when they had a breakthrough. At that point, I knew this was for me. Tim gave me that opportunity because he could see through my goofy college exterior to a person who wanted to teach and coach people. Tim is a truly genuine, eternally upbeat, and fiercely loyal person. A man of his word, that will look for the best ideas from front line employee who started last week and to the 50-year owner of the company with every industry connection. One of the most important lessons I learned from Tim was "there are no levels, just ideas". He works in this fashion because of his passion for the customer and the customer experience. At all times, he challenged me to think, "what would the customer say if they knew". Whether that was our internal customers, i.e. purchasing, DC staff, Salesforce, or of course our external customers. What did you do to delight a customer today, John? Now that I have moved into management, all of these lessons that I did not even realize were being taught come to the forefront. Tim's forced practice made permanent in my mind to never shy away from leading improvement of bad situations, never accept "that's just the way it is", push to the next level, and always celebrate with the team when there is a win no matter how small. If you are faithful in little things, you will be faithful in large ones. John Jay Clark II ”