It's like a song I can hear playing right in my ear but I can't sing it... (original) (raw)

[ mood | angry ]

We came back from China on Sunday. On Monday, I received an EMAIL from Michael Blanchard Photography, our photographer for the wedding. He lost all of our photos. His hard drive crashed, and he had no back-ups. So, I asked him about the film photos. (We signed a contract and paid extra to have both film AND digital photos) He responded telling me that he decided not to use film, because he has had bad experience with film. I was in awe that he let us pay extra for film photos and then didn't follow through.

People have been sending us pictures they took at the wedding, but hardly any are of Matt and I. (or our family, or the bridal party) And the ones we do have are unusable. (Either bad shots, or too low of a resolution to print for an album) We have less than 10 decent photos.

I'm sick to my stomach. The guy refunded us our money, but it doesn't feel like enough. Memories of our wedding have literally been erased. We stood there (as well as the family and bridal party for the first half of the cocktail hour) posing for pictures for an hour.

I am so angry at this guy. First off, he won't admit fault. He keeps saying it was beyond his control. No, you piece of crap, it was NOT beyond your control. A professional would have backed his photos up. A professional would have honored a contract. This should not have happened. He is entirely responsible. It was also not his choice to make about deciding not to use film. He didn't even call me to tell me that he lost the photos. He emailed me. Coward. I feel betrayed by someone I obviously trusted.

We're considering taking legal action. (negligence + breach of contract) Sure, it's nice that he refunded our money, but that's really not enough compensation for a horrible thing that he did.

I just don't think he understands how badly he hurt us and our families. And I just want to feel better.