Contact Us: Customer Service & Support | Metro by T-Mobile (original) (raw)

Join today—call 888-8-METRO-8 or shop online and get free shipping and no activation fees.

Use these simple tools to manage your account and stay connected — online or in the app.

By phone

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Call customer service

Call: 888-8-METRO-8
Call: *611 from your Metro® by T‑Mobile phone

Call customer service

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Make a payment

Call: 888-8-METRO-8
Call: *99 from your Metro® by T‑Mobile phone

Make a payment

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Get premium handset protection

Get premium handset protection

Self-service

Support

Visit Metro by T-Mobile Support for help with billing & payments, account management, plans & add ons, device help, and more!

Support Home

Support

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General

T‑Mobile Customer Relations
P.O. Box 37380, Albuquerque, NM 87176-7380

General

Download the myMetro® app

Download the myMetro® app

Visit a store

Visit a Metro by T‑Mobile store for information on devices and services, to make a payment, or access to:

-Store assistance
-Store payment machine
-Drop box
-Authorized payment center

Metro by T-Mobile employee at retail store

Visit a store