Contact Us: Customer Service & Support | Metro by T-Mobile (original) (raw)
Join today—call 888-8-METRO-8 or shop online and get free shipping and no activation fees.
Use these simple tools to manage your account and stay connected — online or in the app.
By phone
Call customer service
Call: 888-8-METRO-8
Call: *611 from your Metro® by T‑Mobile phone
Call customer service
Make a payment
Call: 888-8-METRO-8
Call: *99 from your Metro® by T‑Mobile phone
Make a payment
Get premium handset protection
Get premium handset protection
Self-service
Support
Visit Metro by T-Mobile Support for help with billing & payments, account management, plans & add ons, device help, and more!
Support
General
T‑Mobile Customer Relations
P.O. Box 37380, Albuquerque, NM 87176-7380
General
Download the myMetro® app
Download the myMetro® app
Visit a store
Visit a Metro by T‑Mobile store for information on devices and services, to make a payment, or access to:
-Store assistance
-Store payment machine
-Drop box
-Authorized payment center