Digital Transformation – Banking and Finance | Microsoft Industry (original) (raw)

Mature woman with short gray hair and glasses, laughing, wearing a light green jacket,

HSBC logo

“Microsoft Power Apps allows us to create return on investment that exceeds any of our expectations going into this.”

David Rice, Global Chief Operating Officer

To deploy end-to-end solution

Products

A group of people in a modern office lounge, some seated and others standing, engaged in conversation.

a11y logo

“Microsoft understands our desire for responsible, secure AI. They addressed our major concerns in advance.”

Scott Richardson, CIO of Enterprise Data and Analytics

Associates empowered with AI

Reduction in post-call effort

Products

Four professionals in a meeting room, one pointing at digital data displayed on a large screen, viewed through a glass wall.

First National Bank logo

“The move to Dynamics 365 Sales and Customer Service was a strategic step for us to have more visibility over operations.”

Annaline van Asperen, Chief Operating Officer, First National Bank South Africa

Products

Smiling man in glasses using laptop at a modern office desk with a tablet, phone, and presentation board

Rabobank logo

“With the integration capabilities of Power Virtual Agents, we can take the next step in our digital customer service.”

Stefan Bijkerk, Converational AI Specialist

Calls/month fully automated

Products

A man and a woman conversing in a modern office lobby, standing near a black sofa with a bouquet of yellow flowers

BNY MELLON logo

“One of the great things about Azure is its ability to interoperate with our on-premises data centers.”

Kevin Barr, Head of Treasury Services Strategy

USD payments processed daily

Products

A person watching a business presentation on a tablet featuring a female speaker from abn-amro.

ABN-AMRO logo

“With our Teams-based video banking service, every customer immediately gets an advisor.”

Vincent Bakker, Daily Banking Advisor

Of mortgage meetings via video

Products

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