Customize Copilot and Create Agents | Microsoft Copilot Studio (original) (raw)

• Copilot Studio is an end-to-end conversational AI platform that empowers you to create agents using natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish agents that suit your needs for internal or external scenarios across your industry, department, or role. You can build a standalone agent or publish to Microsoft 365 Copilot.
• Agents are expert systems that surface in different channels, including in the background of Copilot. Copilot may have many agents that it brings together into a simple interface for you to interact with.
  Agents use AI to automate and execute business processes, for a person, team, or organization. They come in all shapes and sizes and include those that:
  • Answer user questions by retrieving or summarizing information
  • Take actions when asked, automate workflows, and replace repetitive tasks
  • Operate independently, dynamically plan, learn, and escalate
• Follow the Microsoft Copilot Studio blog for product announcements and updates.
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• With Copilot Studio, you can build agents and publish them anywhere, including Microsoft 365 Copilot. When you publish to Copilot, your organization benefits from being able to use that agent within the applications your employees frequently work in, like Teams, SharePoint, and Microsoft 365 Copilot Chat.
• Yes, capabilities and features of Power Virtual Agents are now part of Copilot Studio following significant investments in generative AI and enhanced integrations across Copilot.
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• Generative AI within Copilot Studio is designed to align with our responsible AI principles, including fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability.
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• Copilot Studio supports Chinese (simplified and traditional), Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazilian), Russian, Spanish, Swedish, Thai, and Turkish.
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• Copilot Studio is the comprehensive tool for building agents. Agents built in Copilot Studio can be deployed across multiple channels--organizations pay only for usage. For those licensed for Microsoft 365 Copilot, usage of agents published to Microsoft 365 Copilot is included in their license.
• Copilot Studio is sold as tenant-wide message packs of 25,000 messages each, priced at $200/pack/month. A billable message is a request or message sent to the copilot triggering an action and/or response. The triggered action and/or response is included in the original billable message and doesn’t count as a separate billable message.
  Copilot Studio is also available to sign up for as a pay-as-you-go meter ($0.01/message) in addition to the existing message packs. This will allow customers the flexibility to only pay for the messages they consume at the end of their monthly billing period, after use. This new pay-as-you-go meter requires no upfront license commitment, allowing customers to scale usage and ensure business continuity for mission critical business processes.
• There are no in-product features or capability differences between the Copilot Studio message pack and the pay-as-you-go meter. The product is at full parity regardless of the purchasing option, with the only difference being the way a customer pays for the service. While a customer pays upfront ($200/pack/month for 25,000 messages/pack) with the message packs, the pay-as-you-go meter requires no upfront license commitment and allows customers to only pay for the message capacity they consume, at the end of the billing period.