WorkLab: Hard Data, Compelling Stories, Vital Insights (original) (raw)

A colorful photo-illustration of Conor Grennan, Chief AI Architect at the NYU Stern School of Business. Conor Grennan on Moving Beyond the “Search Engine Mindset”The Chief AI Architect at the NYU Stern School of Business explains how leaders and employees need to change their thinking—and behavior—to tap the full potential of AI.

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.2024 Work Trend Index Annual ReportAI at Work Is Here. Now Comes the Hard PartA worker at a laptop, with images of an AI prompt and productivity apps around themEditor's PickAI at Work: 3 Scenarios for Unlocking AI’s Full Potential

 A stylized illustration showing data elements coming together and interacting with each other.Quick ReadAI Data Drop: 3 Key Insights from Real-World Research on AI UsageAn illustrated telescope, with an AI prompt window and business charts and graphs in the background.TrendingAI at Work: How AI Will Help Us Navigate UncertaintyA colorful photo-illustration of Kevin Novak, data scientist and founder of Rackhouse Ventures  PodcastAn AI-First Data Scientist on the Technology’s Current Limits and Future PotentialGenerative AIAI Impact at Dow: Copilot Identifies Millions in Cost Savings

The silhouette of a person looking out at an eye chart. Most letters are blurred, with the letters 'AI' in perfect focus.2024 Work Trend Index Annual ReportAI at Work Is Here. Now Comes the Hard PartA worker at a laptop, with images of an AI prompt and productivity apps around themEditor's PickAI at Work: 3 Scenarios for Unlocking AI’s Full Potential

A colorful photo-illustration of Conor Grennan, Chief AI Architect at the NYU Stern School of Business. Conor Grennan on Moving Beyond the “Search Engine Mindset”The Chief AI Architect at the NYU Stern School of Business explains how leaders and employees need to change their thinking—and behavior—to tap the full potential of AI.

 A stylized illustration showing data elements coming together and interacting with each other.Quick ReadAI Data Drop: 3 Key Insights from Real-World Research on AI UsageAn illustrated telescope, with an AI prompt window and business charts and graphs in the background.TrendingAI at Work: How AI Will Help Us Navigate UncertaintyA colorful photo-illustration of Kevin Novak, data scientist and founder of Rackhouse Ventures  PodcastAn AI-First Data Scientist on the Technology’s Current Limits and Future PotentialGenerative AIAI Impact at Dow: Copilot Identifies Millions in Cost Savings

Generative AI

AI will revolutionize work. Learn how

A colorful photo-illustration of Jaime Teevan, Chief Scientist and Technical Fellow at Microsoft PodcastMicrosoft’s Chief Scientist on AI’s Untapped Potential

Light refracting through a prism shaped like a Copilot sparkleBy the NumbersAI Is Already Changing Work—Microsoft Included

A colorful illustration of people being launched or boosted into the sky with capes that remind the viewer of cursor pointers.Work Trend Index Special ReportWhat Can Copilot’s Earliest Users Teach Us About Generative AI at Work?

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Practical Guidance

The WorkLab Guides

A colorful animation depicting an industrial site, with little cartoon bubbles popping up to depict people asking for help as they face technical issues or equipment breakdowns. AI + Field ServiceHow AI Can Give Field Service Technicians a Boost

A colorful animation depicting the desk of a customer service employee who is responding to messages and requests that pop up. AI + Customer ServiceHow AI Can Empower Customer Service Agents

A colorful illustration of a seller’s desk.AI + SellersHow Sellers Can Use AI to Better Engage with Customers

A colorful illustration of a marketer’s desk.AI + MarketersHow Marketers Can Use AI to Unlock Breakthrough Creativity

Read the Guides

LeadershipAn illustration of a worker using AI on a laptop computer, with a backdrop of a chart and graph indicating company performance.

  1. AI at Work: “Can AI Help with This?”
  2. A Role Model for AI-Driven Transformation
  3. LLMs Are Becoming a Commodity—Now What?

CultureIllustration of a rocket taking off, flecked with AI-style sparkles. 

  1. 3 Proven Ways to Boost AI Usage and Make It Stick
  2. The Key to a Thriving Workforce? A Smart Approach to AI
  3. AI Data Drop: What the Future Workforce Really Cares About

InnovationVarious colorful objects, each a reference to a topic covered in the article, are stacked into a sculpture, with the number 2024 placed in the middle.

  1. 11 Unexpected AI-at-Work Insights from 2024
  2. AI at Work: What Are AI Agents, and How Do They Help Businesses?
  3. The Right Way to Co-Create With AI

CollaborationA colorful illustration of several different islands connected by bridges.

  1. When It Comes to AI, Don’t Build 'Islands of Intelligence'
  2. With Copilot, Every Meeting Is a ‘Digital Artifact’
  3. The Key Ingredient in Every Copilot Conversation

PerformanceA drawing of person working at a laptop

  1. AI at Work: Why CIOs Matter More than Ever
  2. Inside an AI-Native Ad Agency
  3. AI Data Drop: 5 Copilot Prompts to Try Out at Work

WellbeingA graphic featuring a yellow dot breaking through a barrier to be among other different colored dots, indicating the inclusivity benefits of AI in the workplace.

  1. AI Data Drop: How AI Breaks Down Barriers to Inclusivity
  2. These 5 New Habits Will Help You Get the Most Out of AI
  3. How This ESPN Leader Works Now: A Paper Planner, Next-Gen AI, and a ‘Snow White’ Garden

In the News

Thumbnail of Satya Nadella and Sam AltmanMicrosoft and LinkedIn talk AI in the workplaceJared Spataro on the future of workHow technology is transforming collaboration and innovation at work

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Harvard Business ReviewHow AI Can Make Us Better LeadersSmall BusinessMicrosoft 365 Copilot drove up to 353% ROI for small and medium businesses—new studyForbesThe Corporate Race For Implementing AI Is Hot. Here’s How To Get Ahead

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