Penge West Station | National Rail (original) (raw)
Penge West station, Anerley Park, Penge, London, SE20 8NU
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Opening Hours
- Opening Hours Monday to Friday: 07:00 - 10:00
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Smartcards issued at this station
No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information
- Departure Screens
- Live journey information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: 05:00 - 01:09
- Information Services Opening Times Saturday: 05:25 - 01:14
- Information Services Opening Times Sunday: 06:37 - 00:18
Staff Help Available
- Staff Help Available Monday to Friday: 05:14 - 00:13
- Staff Help Available Saturday: 05:26 - 00:13
- Staff Help Available Sunday: 06:38 - 00:07
Staff is available from start to end of service
Customer Services Notes
Call Southern Trains Customer Services 08451 272920 for issues related to Southern train services.
Call London Overground Customer Services 0845 601 4867 for issues related to London Overground trains, station staff and facilities.
Step-free access
This station has step-free access to all platforms / the platform.
Step-free access to ticket office and platform 1 (to London Bridge / Highbury & Islington) only. Footbridge with steps to platform 2 (to Croydon). Nearest step-free station is Anerley
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Accessible taxis here
Yes
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Staff help available
- Staff help available Monday to Friday: 05:14 - 00:13
- Staff help available Saturday: 05:26 - 00:13
- Staff help available Sunday: 06:38 - 00:07
Staff is available from start to end of service
Customer Help Points and Meeting Point
Yes
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Accessible Toilets
No
Waiting Rooms
Yes
Closed until further notice
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Refreshment Facilities
No
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use bus stop C in Anerley Road for buses towards East Croydon, Norwood Junction, Sutton and West Croydon
Use bus stop H in Anerley Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
Information to plan your onward journey is available in a printable format here
