Lowering candidate response time from 10 hours to 10 minutes. (original) (raw)

All Client Stories

How Johnson Controls (JCI) elevated Workday recruiting with conversational AI and improved their recruiting efforts across 150 countries.

Industry

Manufacturing

Regions

Global

Company Size

100,000

Integrations

Workday

Paradox Products Used

Challenge

JCI's recruiters had found themselves jumping between systems and manually recording candidate responses. The segmented process prevented a smooth journey, putting stress on the recruiters to create more touchpoints.

Solution

JCI implemented Emma, an AI assistant that integrates on top of Workday. She elevates the candidate experience through a simple text conversation, while automating administrative tasks to ease recruiter workload.

Results

• JCI has lowered candidate response time from 10 hours to 10 minutes.
• JCI has seen nearly 100% candidate satisfaction since implementing Emma.

98%

decrease in candidate response time

Read the full case study below.

Blog Posts

Videos Featuring Johnson Controls

Johnson Controls

in the News