Regulatory Authority of Bermuda (original) (raw)
Consumers
Consumer ProtectionAs a consumer, you have the right to and responsibility for consumer protection. Sectoral providers also have rights and responsibilities for consumer protection.Make a ComplaintMake a complaint for a grievance with a regulated sectoral provider.Class Radio LicencesLicences required for operating a radio station, radio apparatus or any radio transmitting and receiving apparatus.RA ArticlesA collection of articles published by the RA for consumers and sectoral providers.GlossaryCommonly used terms from the website and from regulatory documents.FAQsCommon queries about the RA answered.
Service Providers
Electricity SectorThis sector involves the supply, transmission, distribution and consumption of electricity.Electronic Communications SectorThis sector involves the supply and consumption of electronic communications and devices that transmit radio signals.Submarine Communications Cables SectorThis sector involves the connection of submarine cables to the networks of ICOL holders to provide international connectivity.Submarine Cables SectorThis sector includes any communication cables that lie beneath Bermuda's waters and are connected to a place in Bermuda.Authorisation RegisterA public registry of all licences, permits or other authorisations granted by the RA.Industry NewsA collection of news about our regulated sectors in Bermuda. Service Providers DirectoryContact information for regulated service providers.
Consultations
About ConsultationsConsulting with the public to get their feedback is an important part of the regulatory process. This helps to maintain transparency and preserve good governance.Consultations DirectoryThis is a collection of public consultations conducted by the RA, including open, active and closed consultations.
Licences
Licences
Electricity LicencesThese include TD&R, Bulk Generation, and Large Scale Self-Supply Licences.Electronic Communications LicencesThese include radio licences, type approvals, COL/ICOLs, SubCols and Spectrum Licences.Class Radio LicencesLicences required for operating a radio station, radio apparatus or any radio transmitting and receiving apparatus.Authorisation RegisterA public registry of all licences, permits or other authorisations granted by the RA.
Legislation
Types of LegislationThe RA utilises multiple types of legal frameworks to guide service providers and protect consumer rights. Read about these different tools and how they each work.Legal DocumentsExplore our repository of current and past legal documents used by the RA to regulate Bermuda's sectors and protect the rights of consumers.
News & Publications
Board MinutesA collection of officially recorded decisions of the RA's Board of Commissioners. Media Releases & NoticesHere you will find Media Releases and public notices issued by the RA. ReportsA collection of reports published by the RA, including financial reports, RFQs, RFPs, sector reports, commissioned studies and more.RA ArticlesA collection of articles published by the RA for consumers and sectoral providers.
About the RA
Contact UsWe welcome any comments or inquiries you may have. Our TeamThe RA team is comprised of dedicated professionals in various areas of expertise. RegulationThe RA seeks to promote and preserve competition, promote the development of the Bermudian economy, and encourage investment and innovation. Careers at the RAWe encourage innovation and integrity within our staff and the markets that we regulate. Join our team!
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Welcome to the RA.
We regulate the communications networks, submarine cables and electricity sectors in Bermuda.
Public Consultations
Public Consultations
Consumer Information
Ensuring Consumer Privacy in Bermuda’s Regulatory Sector Discover how the Regulatory Authority of Bermuda (RA) ensures consumer privacy under the Personal Information Protection Act (PIPA) 2016.
Winter energy savings tipsLearn how to be energy efficient this winter and save on your electricity bill. 
Bermuda’s Power Grid and Its FunctionBermuda’s electrical grid ensures efficient power distribution with high accessibility and quick restoration post-disasters, but it faces challenges with high costs and investment needs for renewable energy solutions.
How to efficiently pay your bills Paying your utility bills does not have to be a hassle. The simple yet effective process of paying your electricity or internet bills online offer convenience and efficiency. This article explains the options for making digital bill payments.Service Providers
For our service providers, use the links below to stay up to date with information about your sector.
ElectricityThis sector involves the supply, transmission, distribution and consumption of electricity.
Electronic CommunicationsThis sector involves the supply and consumption of electronic communications and devices that transmit radio signals.
Submarine Communication CablesThis sector includes any submarine communication cables that lie beneath Bermuda's waters, and are connected to a place in Bermuda.Industry News
News about our regulated sectors in Bermuda. Click on each title to open the full article in a new tab.
BermudAir Partnership with Paradise Mobile takes offPublished March 1, 2025BermudAir has partnered with Paradise Mobile to revolutionise the way its operations stay connected. Leveraging Paradise Mobile’s 5G network, BermudAir said it has streamlined communication between flight crews, groundstaff and its operations control centre — both locally and internationally — resulting in faster processes, reduced costs and enhanced efficiency. A BermudAir spokeswoman said: “This collaboration underscores a shared commitment to innovation and sets a new standard for connectivity in aviation with a distinctly Bermudian edge
Government signs on dotted line with GooglePublished February 13, 2025The Government has agreed a contract with Google leasing six acres of land in St David’s to the tech giant for at least 25 years. The deal — which will allow a Google subsidiary to build a landing station at Burrows Hill, Southside, for its new transatlantic subsea cable between Portugal and the United States — was signed at a press conference yesterday..jpg)
Modest drop in electricity bills set for January 1Published December 24, 2024The Government has applauded fuel adjustments that will deliver lower energy bills for most residential customers. Belco announced last week that new electricity rates will come into effect on January 1, with an increased base rate offset by a reduction in the fuel adjustment rate.Licences
Electricity Licensing InformationApply for licences with the Electricity sector.