Membership market research | Shift Membership (original) (raw)

A UK-based agency with a global reach, we specialise in membership market research and consultancy for professional bodies and scholarly societies – helping associations of all shapes and sizes to understand and respond to the needs of their communities.

What we do

Membership market research and consultations, including membership surveys

Our consultants support clients in various types of organisation, including academic and learned societies, trade associations, professional bodies, unions, medical and healthcare representative bodies, charities and regulatory bodies.

This work aligns strongly with our people-centred and impact-driven values, as well as our focus on the UN Sustainable Development Goals of Good Health and Wellbeing, Quality Education, Reduced Inequalities and Climate Action.

UN Sustainable Development Goals

Over the years, we have harnessed our extensive research services to support a range of clients, such as helping the General Medical Council (GMC) explore doctors’ decisions to migrate from the UK, provided robust evidence to help the Royal Society of Chemistry understand both their scholarly and primary education publishing audiences, and helped the British Red Cross in developing their volunteering offer to schools, while regularly conducting membership surveys and brand perceptions projects for many other clients.

Much of our work is confidential, but you can read several Shift Membership market research case studies.

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Ethical market research We are a Certified B Corporation™ and are regularly assessed in governance, workers, customers, community, and the environment. The B Corp community works towards reduced inequality and poverty, a healthier environment, stronger communities, and high-quality jobs with dignity and purpose. We are proud to be part of a global movement of people using business as a force for good™.

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High-quality market research We are MRS Company Partners, members of ESOMAR, and hold an MRS Fair Data certification. Our staff are highly trained and we are one of only two companies in the UK to offer MRS-accredited interviewer training. Over the past year, our clients rated us an average of 5/5 for both quality and communication. Many of our clients come back to us again and again.

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MemberWise recognised supplier We are proud of our long-standing place on the MemberWise Supplier Directory. MemberWise is an independent professional network that supports thousands of membership and association professionals based in the UK and overseas. Being on the directory means they recognise our experience and knowledge within the association and membership sector.

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