DailyDirt: Be Careful What You Ask For (original) (raw)

from the urls-we-dig-up dept

The internet can be a rather dangerous place to ask people for suggestions. This is especially true for big brands and pop singers (eg. Taylor Swift’s promotional contest that voted for her to play at the Horace Mann school for the deaf) who have a significant number of haters just waiting for an opportunity to troll. Marketing folks have been trying out some experiments in gathering “user generated content” from the internet, and here are a few of cases that didn’t go quite as well as planned.

• Coca Cola has apologized for its “Share A Coke” website in South Africa that apparently didn’t limit user input to people’s names. Filtering user input is a lesson that seems to be re-taught again and again. [url]
• McDonald’s asked people to share stories of their favorite memories of the burger chain giant, but not everyone had cheerful, glowing things to say. The #McDStories hashtag was pulled from promotion after just a couple hours. “#McDStories: McDialysis? I’m loving it!” [url]
• Back in 2009, Skittles turned over their main website to anyone on Twitter who simply mentioned “skittles” in their tweets. Was that campaign a success or a failure? Tell us in the comments below…. [url]

If you’d like to read more awesome and interesting stuff, check out this unrelated (but not entirely random!) Techdirt post via StumbleUpon.

Filed Under: advertising, brands, campaigns, coke, crowdsourcing, marketing, share a coke, skittles, ugc, user generated content
Companies: coca cola, mcdonald's, twitter