ps4 – Techdirt (original) (raw)

Stories filed under: "ps4"

PS4 Battery Time-Keeping Time-Bomb Silently Patched By Sony; PS3 Consoles Still Waiting

from the tick-tock dept

Over the past several months, there have been a couple of stories that certainly had owners of Sony PlayStation 4 and PlayStation 3 consoles completely wigging out. First came Sony’s announcement that it was going to shut down support for the PlayStation Store and PlayStation Network on those two consoles. This briefly freaked everyone out, the thinking being that digitally purchased games would be disappeared. Sony confirmed that wouldn’t be the case, but there was still the question of game and art preservation, given that no new purchases would be allowed and that in-game purchases and DLC wouldn’t be spared for those who bought them. As a result of the outcry, Sony reversed course for both consoles specifically for access to the PlayStation Store, nullifying the debate. Except that immediately afterward came word of an issue with the PS3 and PS4 console batteries and the way they check in with the PlayStation Network (PSN) to allow users to play digital or physical game media. With the PSN still sunsetting on those consoles, the batteries wouldn’t be able to check in, and would essentially render the console and all the games users had worthless and unplayable.

But now that too has been corrected by Sony, albeit in a completely unannounced fashion.

PlayStation owners wanting to preserve their PS4 libraries well into the future can breathe a sigh of relief, as the system’s latest firmware update reportedly fixes a time bomb found inside every console.

While Sony’s official patch notes for the 9.00 update strangely make no mention of the CMOS fix, that lack of mention may point to a change in its attitude about PlayStation’s legacy platforms. With PS5’s backward-compatibility limited (so far) to PS4 titles and in the absence of a major overhaul to its PS Now streaming library of games, taking the step to push an update that nixes the CMOS issue on PS3 as well would be a welcome shift.

So now PS4 owners are off the hook, though whether they know it or not appears to be a matter of whether they read the news about this on sites like this. PS3 owners, meanwhile, don’t currently have a fix in place. And that really does highlight a continuing messaging and transparency problem when it comes to Sony and how it treats its PlayStation customers.

Sony has, far too often, had to either reverse course on its plans when its own fans go apeshit, such as when it finally enabled cross-console play for PlayStation games, or instead has had to weather tough public relations and legal storms when it kept to its plans, such as when it removed useful features from the PS3 via firmware update after the public had already bought the console.

It’s great that the company fixed this problem for the PS4 owners, but what about everyone else? Why not let people know the fix has been made? Why can’t this company communicate?

Filed Under: battery, battery bug, dlc, patching, ps3, ps4
Companies: sony

PlayStation Y2K-Like Battery Bug About To Become A Problem As Sony Shuts Down Check In Servers

from the tick-tock dept

We’ve had a couple of discussions now about video game preservation with the impetus being Sony’s shutdown of support for the PlayStation Store for PSP, PS3, and Vita owners. The general idea there was questioning what happens to games for those systems in the very long term if suddenly nobody can get to them anymore and the developers and publishers are not always retaining the source code and assets for these games on their end. That sort of thing is probably primarily of interest to us folks who look at these games as a form of art and culture, very much worth preserving.

But Sony may well have a much bigger issue on its hands. As a result of a strange internal time-check issue that exists on PS3 and PS4 consoles, there is the very real possibility that those consoles will be unable to play any purchased game soon if the end user replaces the battery on the device. It’s, well, it’s a bit like Y2K, but for real.

The root of the coming issue has to do with the CMOS battery inside every PS3 and PS4, which the systems use to keep track of the current time (even when they’re unplugged). If that battery dies or is removed for any reason, it raises an internal flag in the system’s firmware indicating the clock may be out of sync with reality.

After that flag is raised, the system in question has to check in with PSN the next time it needs to confirm the correct time. On the PS3, this online check happens when you play a game downloaded from the PlayStation Store. On the PS4, this also happens when you try to play retail games installed from a disc. This check has to be performed at least once even if the CMOS battery is replaced with a fresh one so the system can reconfirm clock consistency.

But if support for PSN goes away on these systems, so does the system’s ability to check in to reconfirm the correct time. And if that happens, well, then suddenly any PS4 game will no longer be playable, nor will any PS3 game bought as a digital download. Sony, in other words, can essentially render these consoles mostly or totally useless for playing games just by shutting down PSN support for these consoles.

Now, why did Sony create this problem for itself in the first place? Well, the answer is different for each console. On the PS3, it was used to enforce “time limits” on digital downloads. For the PS4, it appears to have been used more to keep gamers from messing with how trophies are shown, specifically for when they were earned. Either way, neither of those is so important at this point that Sony should risk bricking bought consoles as a result.

Interestingly, the fix for this should be a simple firmware update… except that Sony hasn’t said a word about whether one is coming.

Sony could render the problem moot relatively easily with a firmware update that limits the system functions tied to this timing check. Thus far, though, Sony hasn’t publicly indicated it has any such plans and hasn’t responded to multiple requests for comment from Ars Technica. Until it does, complicated workarounds that make use of jailbroken firmware are the only option for ensuring that aging PlayStation hardware will remain fully usable well into the future.

I can’t imagine a single reason why Sony would want this looming customer crises on its hands… unless it’s part of a plan to push the public to buy more, new-generation consoles and get their games back from there. If that is indeed the plan, the PR fallout is going to be insane.

Filed Under: battery, cmos, playstation, ps3, ps4, psn
Companies: sony

After All That, Sony Unceremoniously Rolls Out PS4 Remote Play To All Android Devices

from the too-late dept

Remote play capability for the Playstation 4 has been something of a twisted, never ending saga. One of the most useful features of the gaming console, Sony has jealously guarded the ability to play its flagship console remotely on all kinds of devices. Originally, the only way you could connect to your PS4 was if you bought a Playstation Vita, a product all but abandoned at this point, or a Sony Xperia Android phone, a line of products the public almost universally ignored. When tinkerers on the internet went about making their own remote play apps that would work with Android phones and PCs, Sony worked tirelessly to update the console firmware to break those homebrew apps. Then Sony came out with its own PC remote play app. Subsequently, some months ago, Sony released remote play functionality for iOS devices only. The explanation at the time was that Sony was likely still trying to push Xperia phones, despite the complete lack of traction.

And now, unceremoniously via yet another firmware update, Sony has given up the game and enabled remote play for all Android devices.

Fortunately, 7.0 expanded the feature, making it compatible with most Android devices. This means that anyone with an Android-compatible phone in their pocket can play PlayStation 4 games on the go. The new update also coincides with a small quality-of-life patch for iOS remote play, the game streaming app itself having been available since March of this year on the platform.

Now, the post goes on to note that there are some aspects of the remote play app that are janky, some of which weren’t issues with the homebrew Android app. But the more frustrating aspect is just how long a walk Sony took in getting here. Again, enabling more remote play functionality for the PS 4 makes the console more valuable. It could have been used as a selling point for the PS4, an already immensely popular device, rather than remote play being used as selling points for the Vita and Xperia phones, which were barely adopted by the public. And what was with the odd steps in enabling all of this? Sony already had a working Android app when it decided to release remote play for iOS first, sitting on the Android version it already had for several months, seemingly for no reason.

The source post calls this what it was: a hostage situation.

That said, it’s nice to see Sony finally give up on the remote play first-party hostage situation they’ve kept up for most of the generation. With Apple Arcade, Xbox Game Pass, and Google Stadia all making moves, gaming is once again shifting away from the television, and Sony is smart to make an attempt to capitalize on this trend. This console generation may be swiftly coming to an end, but this may indicate that features of this sort will be available on day one when the PS5 drops next December.

You would really, really hope that Sony wouldn’t have to learn this lesson all over again with the Playstation 5. On the other hand, it is Sony.

Filed Under: android, playstation 4, ps4, remote
Companies: sony

Sony Caves: The PS4 Will Soon Begin Supporting Cross-Console Play

from the advertising-works dept

Back in June, we talked about a fun little bit of trolling that Xbox and Nintendo teamed up for at the expense of Sony and its PlayStation 4. At issue was Sony’s longstanding stance against inter-console play for multiplayer games that would otherwise allow for it, whereas Xbox and Nintendo players all over the world were happily playing MineCraft and Fortnite against one another. The end result of Sony’s stance has been both a decent level of frustration by gamers that expect modernity in their console’s features, and several YouTube videos and Twitter exchanges between Xbox and Nintendo highlighting that their own consoles had inter-console functionality. In that post, we said it was an open suggestion whether or not this public ribbing would change Sony’s stance on the subject.

Narrator: it changed Sony’s stance on the subject.

After what it calls “a thorough analysis of the business mechanics required,” Sony announced on Wednesday the first crack in the PlayStation Network’s walled garden approach to cross-console functionality. Starting today, Fortnite on the PS4 will allow for “cross-platform gameplay, progression, and commerce” with versions on the Nintendo Switch and Xbox One (in addition to the Android, iOS, Windows, and Mac platforms where such support was already integrated).

By all accounts, the thorough analysis mostly consisted of high level executives sitting around a table, asking one another if the Playstation should finally support inter-console play, and then sort of staring blankly at one another for days on end until one of them quietly muttered, “Yes?” And this isn’t the account of pissed off gamers without an understanding of how this works on the backend. Rather, publishers and developers have basically been screaming at Sony about this for several years now.

Sony has kept the PlayStation Network stubbornly closed off from other consoles’ online platforms, despite complaints from multiple game developers that Sony’s policy was the only thing stopping them from adding such support to their games.

Things started coming to a head earlier this year, when Fortnite players found that merely linking their game accounts to the PS4 version of the game locked them out from using that same account on the Nintendo Switch version. More recently, Bethesda issued what it called a “non-negotiable” demand that any pending console version of its Elder Scrolls Legends card game must have full cross-console support.

So, while Sony can’t credibly take credit for listening to fans, it can be said to have happened indirectly, with developers being the ones wanting to bring these features to their customers, and then pushing and threatening Sony over it. Now, of course, Sony will want platitudes for giving its customers what they’ve wanted for two or so years, but it likely won’t get them.

By stubbornly choosing protectionism in the form of a walled garden, Sony has made even its eventual good moves come without reward.

Filed Under: cross console, playstation, ps4, video games
Companies: sony

Microsoft And Nintendo Team Up To Troll Playstation In Ads For Not Giving Gamers What They Want

from the trolling-as-advertising dept

Buckle up, because this seemingly mildly interesting story has a ton of intersections on topics we typically talk about here at Techdirt. As a preface, you should recall that we firmly believe that content is advertising and advertising is content. By this we mean that every bit of content a producer makes serves to advertise that producer’s wider content library and that advertisements, in order to be engaging, must be useful and/or entertaining every bit as much as more traditional content typically is. We’ve also talked a great deal about how content producers in the digital spaces must connect with their fanbases, treat them well, and provide them what they want, or risk backlash. Add to that, finally, that we think restrictive protectionism in the name of wider profits often achieves the opposite of that goal.

Which brings us to Microsoft and Nintendo somewhat suprisingly teaming up to push out a bunch of ads centered on the ability for users of either to crossplay games across both systems.

For those of you who cannot see the video embed, it’s an ad put out by both Nintendo and Microsoft pointing out that gamers on both systems can crossplay with one another on some games, including the example shown in Minecraft. Frankly, it’s quite jarring to see these combo-ads (there are more) put out by two rivals in the console space. If you weren’t well-tuned to the video game industry, you’d probably be left wondering what the hell was going on here.

The answer is that these ads are rather entertaining trolling attacks targeting Sony’s Playstation 4, which has been the subject of some recent backlash coming out of E3 over the platform’s lockdown on its system’s games. While there is pretty much no such thing as a Playstation user that does not want crossplay enabled, and there are many who want it very much, Sony has gone the protectionist route. This is an attempt to convince friends of friends to buy Playstations so that they can play together, I suppose, but it’s stupid and awful.

Some of the world’s biggest games, from Fortnite to Minecraft to Rocket League, all support some variety of crossplay, allowing people with PCs, Xbox Ones, mobiles and Nintendo consoles to play on the same servers. Yet Sony continues to refuse to allow PlayStation consoles to get in on the fun when it comes to playing with Microsoft or Nintendo consoles.

In the wake of E3 and the disappointment of Fortnite’s account locking, then, two of the companies that do allow crossplay have teamed up to take a swing at the PlayStation 4 with this commercial for Minecraft, a game that’s also available on PS4.

A couple of reactions. First, Sony made this shit-sandwich for itself by not giving its customers what they want for no other reason than protectionism, so it’s not without fun to see them have to eat it up. Second, the combo-ads put out by Microsoft and Nintendo are both useful and, if you enjoy watching huge companies troll one another, fairly entertaining. And the companies have kept this up as a coordinated effort, rather than just limiting it to a one-off video ad.

And the Xbox Twitter account responded, of course, happily saying they’re ready to build something together. While this might have flown right past many gamers, enough will realize that both companies are going out of their way to rub Sony’s nose in crap to make this all a bit fun. Whether Sony will respond to the ribbing by finally unlocking its garden remains to be seen.

In the meantime, though, this is a great example of advertising as content.

Filed Under: advertising as content, content as advertising, crossplay, games, openness, ps4, sharing, trolling, xbox
Companies: microsofty, nintendo, sony

from the first-do-no-harm dept

Wed, Nov 16th 2016 09:38am - Karl Bode

Sony recently released the slightly-more powerful Playstation 4 Pro console, a beefier version of its existing PS4 console that brings 4K and HDR functionality to customers with 4K sets. 4K was already proving to be a bit of a headache for early adopters, many of whom didn’t realize that in order to get a 4K device to work, every device in the chain (particularly their audio receiver) not only needs to support 4K and the updated HDMI 2.0a standard for HDR (high dynamic range), but HDCP 2.2 — an updated version of the copy protection standard used to try and lock down video content.

HDCP has always been a bit of a headache, like so much DRM usually causing consumers more trouble than it’s worth, and then being ultimately useless in trying to prevent piracy that occurs anyway. The latest incarnation of this issue appears to be plaguing PS4 Pro owners, who are plugging their $400 console into their expensive new receiver and 4KTV only to find that the unit doesn’t work as advertised. For some people, it’s because they likely didn’t realize (as noted above) that everything in their AV chain needs to support not only HDMI 2.0a, but the latest HDCP copy protection standard:

“HDMI 1.4 can handle 4K resolution, but its 4K support is limited to video signals at 30 Hz (or 30 frames per second). HDMI 2.0 is required in order to handle the increased bandwidth required by a 4K feed at 60 Hz. And although all PS4s ? including non-Pro consoles ? can deliver HDR as of mid-September?s v4.0 firmware update, HDR technically requires HDMI 2.0a and HDCP 2.2.

Which is understandable, given that the bleeding edge isn’t always a pretty and simple place to reside. There’s always tweaking and tinkering required on the bleeding edge, and having to dive deep into your TV’s unnecessarily-confusing menus is par for the course. But as the problem persisted through last weekend, many console owners discovered that they were only able to use their new console if they disabled HDCP entirely:

“The issue appears to be related to HDCP, the digital copy protection that?s built into the HDMI connection between the PS4 Pro and the TV. Sony launched the PS4 in 2013 with HDMI 1.4, the then-current HDMI specification. The introduction of HDR has brought forth HDMI 2.0a along with HDCP 2.2, the latest version of the port and its copy protection. That?s why the PS4 Pro box includes a high-speed HDMI cable that supports HDMI 2.0.”

As a PS4 Pro owner I can confirm that out of the box the device simply wouldn’t properly transmit a 4K signal to my Samsung TV (you get audio, but no video). To get the console to work I had to boot into safe mode, disable the latest iteration of the HDCP 2.2 DRM, then disable HDCP in the console settings after boot. Note that while this will allow users to at least use the console to play games in 4K with HDR, it prohibits them from being able to use the console to stream video content, given that’s not possible with the DRM disabled.

At this point it’s not entirely clear if the problem is a bug in the PS4 Pro firmware, or a bug in the compatibility firmware embedded in most new “smart” 4K TVs. Some users over at Reddit indicate that many of the TVs impacted by manufacturers like LG have long struggled to play nice with the HDCP DRM. And while the HDCP 2.2 standard may not be the only thing contributing to these interoperability bugs, it’s pretty clear at this point that the DRM — which will inevitably be bypassed anyway — is at least playing a starring role in consumers not being able to easily use a piece of hardware they paid for.

Filed Under: drm, hdcp, playstation, ps4
Companies: sony

Sony Apparently Issuing Takedowns To Facebook For News Articles About PS4 Slim Leak

from the why? dept

Recently, Sony had let it be known that it would soon be announcing some new offerings for its PlayStation 4 console. While most of the media coverage had focused on what is suspected to be a new, more powerful version of the console, a leak this week instead revealed a different console offering, consisting of a newly slimmed down form factor PlayStation 4 with a slightly redesigned controller. As an owner of a PS4, I can join others’ interest in this design, with the original console being somewhat bulky. I can also join others in having only a mild bit of surprise as a reaction, given that Microsoft had already announced a slimmed down version of its Xbox product, and given that Sony has done this with previous versions of the console as well.

But I was slightly surprised to learn that Sony has apparently been setting its lawyers on spooking gaming media sites and taking down news articles from social media accounts about the leak. Reports of the latter have just started coming in.

Now, Forbes has an annoying restriction on access to its site if you are sensibly using an ad-blocker, so I won’t include the link for which the takedown was reportedly issued. That said, the post references the work Eurogamer did in visiting the leaker of the image to confirm the console is for real (it is), as well as generating its own image and even video of the console working for its story on the leak. But if you go today to the Eurogamer post about the leak, the video has been replaced by the following update.

UPDATE, 7.30pm: Upon taking legal advice, we have removed the video previously referenced in this article.

Left unsaid is whether or not any contact had been made by Sony with Eurogamer, thus prompting this “legal advice,” but one can imagine that being the case, particularly given Sony’s threats to social media users sharing images and reporting of Sony leaks and, more to the point, threats against any media that might report on those leaks. One can understand why a gaming website might blanch in the face of Sony’s legal hounds, but it’s still disappointing to see the tactic work.

Which brings us to this very moment. I imagine that the entire point behind these legal threats was to keep the news of a slimmed down PS4 from spreading prior to its official announcement. But, thanks to the Streisand Effect, here we are talking about it anyway, while simultaneously discussing the attempted coverup and questionable threats to fans and media that Sony has undertaken. So…mission accomplished?

Filed Under: journalism, playstation, ps4, takedowns
Companies: sony

Sony Finally Releases PS4 Remote Play For PC App That Isn't As Good As A Modder's App Is

from the modify-your-expectations dept

Late last year, we discussed how an application modder named Twisted had managed to push Sony, the megalith corporation, into producing a remote play PC application for its Playstation 4 console. Twisted had previously managed to crack open Sony’s Android remote play application, originally designed to work only on Sony brand smartphones, so that any Android user could play the PS4 on the go. This, of course, made the PS4 product more useful and added a feature to potential console buyers that Sony had, for some reason, decided to restrict. Xperia phones, it should be noted, aren’t exactly jumping off the shelves at stores, but Playstation 4 consoles certainly are. Then Twisted announced he was going to release a PC version of the app. Sony had not released any PC version of its remote play functionality. But shortly after Twisted’s announcement, Sony too announced it would be releasing a remote play for PC application.

And with a PS4 update that was released on April 6th, Sony’s remote play for PC is here. I’ve tried it out. And it’s…okay? Strangely, it appears to do much of what Twisted’s application does, but not everything. It’s starts with the requirements:

-Windows 8.1 -Windows 10 or later -OS X 10.10 -OS X 10.11

Whereas Twisted’s app works just fine with Windows 7. I’m struggling to figure out why a guy could get it to work with the operating system that over a third of PC users are still using, but a giant company couldn’t. Oh well.

But the biggest thing missing from Sony’s PC application is what made Twisted’s efforts so useful for those trying to do some gaming away from their console, especially when traveling or away from the home.

You can use one DualShock 4 as the controller for Remote Play, which needs to be connected to your PC / Mac via a USB cable.

“Can” should be read as “must.” There doesn’t appear to be any way to map controller buttons to the keyboard, no way to use your PCs mouse, and no overlay of the controller on the screen within the application. Twisted’s apps have all of these options. Honestly, it’s what makes gaming on the go so easy, in that you can use the touch screen of a phone or Windows tablet to play on the go.

Look, this release from Sony is a good thing. It opens up functionality that was possible but didn’t exist officially before. But what’s most striking about this release, to me, is that Sony’s application didn’t measure up to that produced by a single modder, not to mention that that same modder’s efforts for Android users are still necessary because Sony hasn’t realized that making an official smart phone remote play app would massively increase the value of its console overall. So, it’s a step forward, but a small step.

Filed Under: modding, ps4, video games
Companies: sony

Modder/Hacker's Work Pushes Sony To Release Its Own PS4 Remote Play For PC App

from the push-it-real-good dept

When we talk about the many, nearly universally positive impact that mods and modding communities have on software and gaming, including for the makers of the original products, we typically focus on those benefits that are achieved when the modding community is embraced. These benefits can include everything from extending the life of a game to extending the original game’s universe into entirely new experiences and games, making the original more attractive to buyers. But a strong modding community can have positive effects even when the original producers are recalcitrant where they should be gung-ho in meeting customer demands.

Take the case of Sony and its remote play functionality for the Playstation 4. When the console was first released, one of the most interesting features of it was its ability to be played remotely with a pretty slick experience. This would allow gamers to take their gaming on the go everywhere from just another room in their homes to on the road in another state. Unfortunately, for reasons I cannot even come close to explaining, Sony decided to limit this functionality to owners of the PSP, the portable gaming device that Sony itself has done everything to murder in the marketplace, and Sony’s smart-phone line, which has the kind of market share that should result in people losing their damned jobs. As this was going on, Microsoft’s Xbox One, a console which Microsoft did everything it could at launch to make it as unattractive as possible, had life breathed back into it as Windows 10 included the option for users to stream Xbox games via the operating system. Gamers want game streaming. Microsoft provided a fairly wide-ranging solution. Sony didn’t.

But someone else did. Modder Twisted, who long ago modded Sony’s Playstation 4 Android app to allow it to work on any Android phone, has now done the same thing for the PC. After working on it for several years, Twisted is starting to release a PC version of his remote play application, finally allowing gamers to stream PS4 via remote play to their PCs. In a break from the norm, Twisted even announced that the PC app would need to be purchased, rather than given away. Even at that, the people rejoiced.

And Sony finally decided to listen to customers.

Some people asked if we plan to provide Remote Play function to PC, and yes, we are indeed working on an official application for PC/Mac. 😀 — Shuhei Yoshida (@yosp) November 27, 2015

Yoshida is the President of Sony’s Worldwide Studios and the clamor over remote play for PCs was loud enough that he decided to say publicly that Sony was working on its own release. Would this be happening without Twisted’s work? Please. One modder, even with some outside help, got this done after the better part of a year of development. Sony makes the Playstation 4, which was released two years ago. If it had wanted to embrace customer demand on its own, it would have done so long ago.

So, when you gamers out there are remote playing your PS4, make sure you give a mental note to Twisted and modding in general for pushing this along.

Filed Under: hacking, innovation, modding, ps4, remote play
Companies: sony

Xbox One Sales Lag PS4 As Microsoft Slowly Figures Out You Can't Tell Gamers What They're Supposed To Want

from the It's-innovative-because-I-say-so dept

Fri, Feb 21st 2014 05:18am - Karl Bode

Microsoft’s Xbox One console (now affectionately referred to as the “Xbone”) obviously had a rocky start, with the company having to back away from some of their more obnoxious DRM ambitions (and admittedly a smattering of actually interesting ideas) in response to user backlash. That effectively gave them public perception issues right out of the gate as the next-generation console wars got underway. That allowed Sony to enjoy a stretch of great press simply for giving consumers what they actually wanted and they had assumed was baseline functionality (like oh, the ability to still rent games).

Unsurprisingly, the latest data from the NPD Group suggests Microsoft’s stumbles have contributed to Sony selling twice as many PlayStation 4 consoles during the month of January. That’s despite some PS4 supply constraints in North America, and the fact that Sony’s console has yet to even launch in their home country of Japan. As any good fanboy worth their salt will tell you, it’s far too early to read too much into these results. Still, there’s numerous obvious lessons here that still somehow haven’t penetrated the somewhat thick, public perception shell known to ensconce the Redmond giant.

Microsoft could probably obliterate much of Sony’s lead by simply cutting the price by 100tomatchthe100 to match the 100tomatchthe400 PS4. That, however, would require lopping off the gimmicky head known as their Kinect motion-sensing attachment, something Microsoft seems insistent on believing everybody still finds immensely innovative. Except the lion’s share of gamers (there’s always exceptions) grew bored with the concept of full-body game controls somewhere in late 2010 (or about two days after it was released). There’s also the fact that the new-but-still-gimmicky Kinect 2.0 still just doesn’t work very well for many people:

“The Kinect for the Xbox One is a sophisticated, expensive piece of equipment that adds very little to the act of playing games. I’m able to get voice commands to work around 80 percent of the time, but my wife and children have much worse luck…The system is still new, but every Xbox One owner now has a peripheral that has little reason to exist, aids their gaming in very few real ways and costs them a significant amount of money.”

You can assume Microsoft will figure this out and offer an Xbox One without a bundled Kinect — about seventy meetings, four-thousand internal e-mails, and one year from now.

Another stumble came because while Microsoft wanted the console to be the innovative heart of the television experience, the company lacked the courage or aptitude to make that actually happen. Fundamental technologies required by the audiophile set were oddly excluded, like HDMI 5.1 pass through. Microsoft also sacrificed functionality for control; omitting features available in the last generation of consoles like DLNA streaming and MP3 playback capabilities (one can only assume with the purpose of driving users away from piracy or competing services and toward Microsoft and Microsoft partner content). The Roku 3 does significantly more things on the video and music front arguably better, and it’s around $90 and the size of a bloated hockey puck.

While many of these issues can be fixed or improved upon with software updates, Microsoft may not have the aptitude to course-correct their biggest stumble: the decision to hitch their shiny, sleek, new, black spacecraft to the innovatively-skittish donkey known as the traditional cable industry.

As with the Xbox 360, Microsoft seems intent on embracing the cable industry’s “TV Everywhere” mentality, where the lion’s share of your viewing options only work if you subscribe to a particular company’s cable or broadband services (sometimes both are required). Cable executives and Microsoft think hamstringing a powerful game console into being a less functional cable box with a fractured viewing experience is the height of innovation. While Microsoft has been tinkering with original content, if the company was truly interested in embracing next-generation options they would have followed Roku’s successful lead and embraced a much broader array of “channels” and services appealing to cord cutters — like Plex.

The PlayStation 4 isn’t exempt from criticism, given it too can’t play MP3s and lacks DLNA streaming support also courtesy of anti-piracy myopia, but at least it’s a console that appears to understand what it is, and Sony’s intentions aren’t buried under quite as many layers of assumptions and demands as to what consumers are supposed to desire. These consoles have an immensely-long life cycle and an ocean of updates will change them immeasurably over the next decade for better or worse; I have no doubt Microsoft can manage to keep the Xbox One in the contention if not beyond (competition is useful like that). But Microsoft would certainly take things a long way if they would stop telling consumers want they’re supposed to want — and actually deliver what consumers want.

Filed Under: kinect, playstation, ps4, xbox one
Companies: microsoft, sony