Customer Service Automation Built for Growth | Text (original) (raw)

A customer walking into a cozy retail store with a stroller and a dog, capturing a friendly in-store customer service moment.

Great service sells

Most brands use AI to cut costs. Text turns support into new sales.

Sign up for free

The first 14 days are free · No credit card required

Over 35,000 brands are already selling through service with Text

Aim beyond resolution

Smart teams resolve up to 89% of cases with Text and then turn them into revenue.

Product recommendations

Match customers with the right products at the right time. Personalized suggestions lift conversions and build trust.

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A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support customers and teams.A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support customers and teams.A diagram showing how Text AI connects to knowledge sources like website pages, PDFs, and text files, illustrating how customer service automation uses company data to support customers and teams.

You set the rules.

AI plays by them.

Define your AI’s knowledge sources and how it supports your customers and teams.

A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.A metrics dashboard with charts and performance indicators, highlighting how Text monitors customer service activity and AI agent performance.

Live insights into your team and AI.

Track team & AI performance in real time, or over any period you choose.

A Text interface showing an AI agent generating an on-brand customer message with adjustable tone settings, illustrating how AI agents support customer service automation while maintaining brand consistency.A Text interface showing an AI agent generating an on-brand customer message with adjustable tone settings, illustrating how AI agents support customer service automation while maintaining brand consistency.

On-brand in every reply.

Every message from your team and AI agents stays on brand, delivering the experience you want your customers to have.

PCI DSS - SAQ APCI DSS - SAQ A

WCAG 2.2WCAG 2.2

CCPACCPA

Better Business Bureau AccreditedBBB Accredited Business

GDPRGDPR

Data Privacy FrameworkData Privacy Framework

SOC 2SOC 2

Duncan AndrewsDuncan Andrews

Our sales process was reliant on telephony. After we implemented Text solutions, we were able to remove the phone number from our website and reduce the number of non-sales-related calls.

$1.5M

revenue added in last 6 months

Duncan AndrewsSenior CRM & Digital Manager, Wembley Stadium

A row of profile images representing Text’s AI agent and human support team.A row of profile images representing Text’s AI agent and human support team.