Smalls is rated "Excellent" with 4.6 / 5 on Trustpilot (original) (raw)
5-star
74%
4-star
12%
3-star
5%
2-star
2%
1-star
7%
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If you’ve been debating just give it a shot! Definitely has worked wonders!
My cat absolutely goes crazy for this food helps manage his weight and just overall a lot more healthy for him. Definitely with my other cat has improved his fur softness he used to have rugged fur and he has been eating this for a while and notice significant improvement in his fur!!!
Date of experience: July 04, 2024
Everyone I came in contact with was very kind and helpful. I'm still in the trial period. As soon as I know which flavors they like best I will be ordering more.
I'm hoping someone will upright my picture! Although that's the way I feel trying to please 6 rescue cats ranging in age from 4 - 18 including one diabetic, one CH, one with no teeth.
Date of experience: September 23, 2024
Reply from Smalls
3 days ago
Thank you for your kind words! It’s wonderful to hear that you’ve had a positive experience so far, and we're excited that you're continuing the trial period with your six amazing rescue cats! It certainly sounds like you're doing an incredible job keeping everyone happy, especially with such a diverse group of kitties with unique needs.
Once you’ve figured out their favorite flavors, we’ll be here to help with your next order!
Wishing you and your fur babies all the best.
Both my cats love Smalls. They both like different kinds. My older female cat loves the bird and other bird and my 1 year old boy cat loves the pig and cow. I can’t say I’ve seen any significant differences in their health or demeanor but they definitely look forward to meal time!
Date of experience: October 05, 2024
Reply from Smalls
3 days ago
Thank you for sharing! It's great to hear that both of your cats are enjoying Smalls and have their favorite flavors. Even though you haven't noticed significant changes in their health or demeanor yet, the fact that they eagerly anticipate meal times is a great sign! Sometimes, the benefits of high-quality food become more apparent over time in areas like coat quality, digestion, and energy levels.
If you ever have any questions or want to explore other flavors or options, feel free to reach out. We're here to help!
This is the only food my cat can eat without serious digestive problems, if you catch my meaning. I love the new flavors they've come out with recently, my cat is loving the variety! The shipments always arrive completely frozen.
Date of experience: October 04, 2024
Reply from Smalls
3 days ago
Thank you for sharing your experience with Smalls! We're thrilled to hear that our food has been a great fit for your cat's digestive needs and that you're enjoying the new flavors. It's wonderful to know that the quality of our shipments meets your expectations as well.
If you ever have any questions or need assistance with your orders, feel free to reach out. We’re here to help!
MingGau loves her food now since we…
MingGau loves her food now since we switched to Smalls. Her favorite is Ground Cow and Other Smooth Bird. If I go near the refrigerator she is right there demanding more to eat. Since changing to Smalls her coat is so shiny and soft and she sheds much less. I'm so thankful to have found Smalls when MingGau wasn't tolerating over the counter food. The Smalls staff are always so helpful and kind and really have our fur babies' best interest at heart!
Date of experience: October 02, 2024
We recently had a shipment come in…
We recently had a shipment come in without ice as the Hurricane in Florida had stalled delivery. This was not Smalls fault and they immediately took action to rush us a new order.
Also, Our senior cat, Caesar had started developing a skin condition, losing weight and fur. We switched his food to Smalls and he has completely recovered. His fur is shiny and he has gained back all his weight, his skin condition went away and he is again a happy kitty. We went from thinking of putting him down to again seeing him active, happy and loving. Thanks Smalls
Date of experience: October 03, 2024
Well, it is really good cat food, a family member and I did have trouble receiving our order and they canceled our account so we asked for a replacement and they said that they shipped it all to find out a week later they never shipped it and told us again that they canceled our account so we went back-and-forth for quite a while trying to see what happened. We continue to ask for a replacement and then they refunded us.
So customer service is iffy and the food might come spoiled
Date of experience: September 11, 2024
Let me just say that I loved the food from this company and what it did for my cat. He can't eat just anything and has a very sensitive stomach, so trying to find food he could eat was a struggle. When I found smalls, I felt like my prayers were answered... until it came to their shipping. There is absolutely no consistancy with their shipping. You get notifications that its on the way/about to be delivered and then it never shows. I had to reach out to Smalls for every delivery I had until I finally just canceled my membership. I was spending extra money a month getting him 'bridge food' because I would never get his subscription on time. Again, the food quality was amazing and if your cat has sensitivities, then smalls is a great option for you as long as you aren't relying on it. But if you are trying to make it your cat's sole food source, I strongly recommend against it.
Date of experience: June 28, 2024
Love the TV commercials, and my website experience with Smalls has been great. It has been easy for me to change my order, change delivery date, etc.
Date of experience: July 03, 2024
My senior kitty loves most of the Smalls flavors and Smalls allows us to choose the flavors she loves. Communication with Smalls is excellent! They are always quick to respond and always accommodating when possible.
Date of experience: October 06, 2024
Reply from Smalls
3 days ago
Thank you so much for your feedback! We’re happy to hear that your kitty is enjoying Smalls and that you've had a positive experience with our communication and service. It's always our goal to ensure both you and your fur baby are happy, and we're glad to hear we've been able to accommodate your needs.
If there’s anything else we can assist with or if you need any adjustments in the future, don’t hesitate to reach out—we’re always here for you!
My cat’s digestive problems are fixed
My cats love Smalls! I have a cat I’ve raised as a bottle baby. He has had digestive issues since he was weaned and we have tried everything to help his tummy. He is extremely sensitive and has suffered with IBS symptoms for four years. Since we started giving him Smalls, his tummy is SO much better!! He loves it and hasn’t had tummy troubles since we switched. He is happy and energetic. He doesn’t have painful cramps anymore. We are so happy we found Smalls!
Date of experience: October 06, 2024
Reply from Smalls
3 days ago
Thank you so much for sharing your story! We're absolutely delighted to hear that Smalls has made such a positive difference for your kitty and helped with his digestive issues. It's wonderful to know that he's now happy, energetic, and free from tummy troubles. Stories like yours are exactly why we do what we do, and we're so glad that Smalls has been a part of his journey to feeling better.
If there’s ever anything else we can do to support you both, feel free to reach out. We’re here to help!
My cats like it, I like the convenience of ordering it and apparently it also healthy for my three cats so we are all happy.
Date of experience: June 28, 2024
We feel good about feeding our cat…
We feel good about feeding our cat Smalls because it is healthy and nutritious.
We recently had a problem with a delivery that arrived partially thawed. Smalls did a great job in taking care of the issue.
Date of experience: October 02, 2024
Very tasty small batch fresh cooked food for my Bami. Premo ingredients. Her coat is shinier, and she enjoys tearing up the rugs with her newfound energy. Food smells good and her poopy doesn't smell as offensive. She loves her Smalls and is happy for the variety of flavors.
Date of experience: October 01, 2024
Reply from Smalls
Oct 1, 2024
Thank you for sharing your experience! We're thrilled to hear that Bami is enjoying her Smalls and that you’ve noticed such positive changes in her health and energy. It’s wonderful to know that the quality ingredients are making a difference in her coat and overall well-being. If you have any questions or need assistance, feel free to reach out. We appreciate your support!
My 11 year old Kiki needed wetter food that I felt good about feeding her. We decided to try Smalls and haven't looked back! Not only is her fur shinier and she throws up a lot less, she enjoys the food she eats and meows a lot while its being prepped for her. I really appreciate how quickly and transparent shipping and plans are. I feel good about what I feed her.
Date of experience: October 03, 2024
We switched to Smalls earlier this winter and my cat loves it! She is 12 years old and still gets the zoomies. We found out she is picky and only likes chicken but she does like the fact she can now eat it 3 different ways. Peanut loves the new shredded chicken! I also noticed her kitty litter isn’t nearly as smelly as before when we used store bought cat food. Thanks, Smalls!
Date of experience: October 03, 2024
Reply from Smalls
3 days ago
It’s fantastic to hear that Peanut is enjoying Smalls and that the different chicken options are a hit! We’re thrilled to know you’ve noticed improvements in her litter box odor too. Thank you for sharing your experience, and if you ever need assistance or have more feedback, feel free to reach out. Happy feeding to you and Peanut!
Although I had to cancel my membership…
Although I had to cancel my membership because my cats allergies, I would happily continue it if they removed any fish product from their recipe. I love that they are made in the US and that they focus on a cat's natural diets. My kitty loved their product, but unfortunately, after noticing the ulcers and swelling around her lips, I had to discontinue feeding her this product as she is allergic to fish and one of the ingredients is cod liver oil!
Date of experience: July 04, 2024
Reply from Smalls
3 days ago
Thank you for your feedback! We're sorry to hear about your cat's allergies and the issues you've experienced. We understand how important it is to find food that fits your cat's dietary needs.
We appreciate your support for our focus on natural diets and U.S.-made products. While all of our recipes use a small amount of Cod Liver Oil as an ingredient in their blends, this oil is highly refined, removing the fats and proteins that cause allergies to occur. This means that our Chicken, Turkey, Pork and Beef recipes are safe to feed even if your kitty has an known allergy to fish. We aim to provide recipes for kitties with all kinds of sensitivities, however our facilities do process fish as well. We are certainly committed to reducing cross contamination risk as much as possible, though it's still important to consider this information in your selection process.
If you ever want to give Smalls another try in the future, please let us know, and we’ll be happy to assist you in finding a suitable option for your kitty. Wishing you and your cat the best!
Smalls food for my cat was a lifesaver…
Smalls food for my cat was a lifesaver for my cat! The vet we used recommended Science Diet for Sandy because she was throwing up a lot, losing weight, and lethargic. I saw a post for Smalls and decided to get a sample pack to see if she would like it. Within a month she was more active and was no longer having any issues! She loves the chicken packets and the fish packets!
Date of experience: October 01, 2024
Reply from Smalls
Oct 1, 2024
Thank you so much for sharing Sandy's story! It's amazing to hear how Smalls made such a positive difference in her life, especially after the challenges she faced. We're thrilled that she's now more active and happy, and it's wonderful to know she loves the chicken and fish recipes!
If you ever need anything or have questions, don't hesitate to reach out.
Smalls has exceeded my expectations
Smalls has exceeded my expectations on multiple levels. The product is high quality, and my two cats show increased appetite and energy when eating it. The deliveries are timely, reliable, and packaged very well. The ability to modify an order easily is a great testament to the stellar customer service that they provide.
Date of experience: October 01, 2024
My cat was pulling out her fur before Smalls!
My cat was pulling out her fur because she was so itchy (and we thought we were feeding her quality wet food from Tiki cat). We started feeding her smalls and she no longer has bald spots or pulls at her fir. I will say that it took some time for us to get her used to the food. We tested all flavors to determine which one she liked best (fish only!) and we also placed tuna broths on top of the smalls food in order to transition her. Now she wakes us up every morning meowing for the fish from Smalls and gets very excited as soon as it comes out of the microwave and put into her bowl.
Date of experience: October 01, 2024