Amtrak apologizes for stranding passengers at Union Station (original) (raw)

Amtrak apologized Friday for leaving passengers stranded at D.C.’s Union Station the night after Christmas, saying a “miscommunication” caused a train headed for New York to leave them behind.

The last train of the night from Roanoke to New York was set to leave Union Station at 10 p.m. on Thursday. But a passenger, who shared his experience on Reddit, wrote that the doors to the train platform were never opened and no staff could be found to open it. The poster provided a copy of their ticket to The Washington Post and confirmed they had made the posts online but declined to speak on the record.