Communications (original) (raw)

The mission of the City's Office of Communications & Marketing in the Office of Mayor Keith A. James is to ensure that the media, citizens and city employees have access to accurate, timely information from the City of West Palm Beach. The Office works to ensure community interests, public awareness, and safety are being served through real-time public service messaging and emergency notifications. The Office is responsible for managing city communications platforms, including traditional and new media, website, WPB-TV, marketing initiatives, internal communications, social media and more. It is our goal to keep everyone informed, connected, and engaged. If you have general questions or media requests, we are here to help!

City Website

The Office of Communications & Marketing manages the publishing of all content on the City's website.

Newsletters

Mayor James' Insider Newsletter

Under West Palm Beach Mayor Keith A. James' leadership, the Office of Communications & Marketing publishes a digital newsletter every Friday morning packed with information about City news, public meetings, events, and more.

Subscribe to the Insider Newsletter

Community Events E-Blast

Stay updated on the events happening in our West Palm Beach community. To be added to the Community Events e-blast, email events@wpb.org with "Events Eblast" in the subject line and you'll always be in the know!

Mandel Public Library Newsletter

Keep updated with the latest news and events from the Mandel Public Library of West Palm Beach. Delivered twice a month, conveniently to your inbox.

Subscribe to the Mandel Public Library Newsletter

Office of Sustainability Newsletter

Stay current on what is happening in the Office of Sustainability. Learn about the different initiatives that are happening in your neck of the woods, and how you can contribute to the cause.

Subscribe to the Office of Sustainability Newsletter

CRA Newsletter

Stay updated on the projects, events, and initiatives that are happening now to redevelop our community.

Subscribe to the CRA Newsletter

Weekly Road and Dock Updates

The City of West Palm Beach publishes a Weekly Road & Dock Update to inform residents of street and dock closures. You may receive these updates via Insider Newsletter, or read the updates online.

Mobile and Online Apps

It's easy to stay connected with the City of West Palm Beach through mobile and online apps.

WPB Key

There is no easier way to ask a question, report an issue and track the progress of your request. WPB Key was created by Mayor Keith A. James to make it easier to pay your utility bill or report an issue through one easy-to-use desktop portal or mobile app.

Download WPB Key on the App Store Get WPB Key on Google Play

ParkMobile

When you're on the go, the free ParkMobile app makes it easy to find and pay for parking without running back to feed the meter, and for added convenience, you can reserve spots ahead of time.

Download ParkMobile on the App Store Get ParkMobile on Google Play

Hoopla

Tie into the Mandel Public Library of West Palm Beach's collection, and pick out your favorite movies, music, and e-books with the free Hoopla app Valid library card required.

Download Hoopla on the App Store Get Hoopla on Google Play

Download Hoopla on Roku Hoopla Available at Amazon

DropCountr

Track water usage, manage your personal water use, and save money with the free DropCountr app.

Download DropCountr on the App Store Get DropCountr on Google Play

SaferWatch

See Something - Show Something!

The West Palm Beach Police Department has joined with the national SaferWatch program to encourage residents to download this mobile app designed to help tell police of suspicious activity. The app, available through the Apple Store or Google Play platform, allows users to take a snapshot, video or send a real-time message to West Palm Beach dispatchers. The 9-1-1 dispatchers would then relay the live video, photo or text to officers in the area. It provides a record of the person and makes it easier for police to identify the suspect.

Download SaferWatch on the App Store Get SaferWatch on Google Play

Homeless Activity Reporter

Homeless Activity Reporter - Notify the City when and where non-emergency assistance to the homeless population or to address homelessness is needed.

Homeless Activity Reporter

Clean Streets Ticketing Portal

The "Clean Streets" Ticketing Portal (Public Works) is an online portal that allows you to report needed street repairs, request trash containers and much more.

Visit the Clean Streets Ticketing Portal

Kanopy

Find movies, documentaries, foreign films, classic cinema, independent films, and educational videos that inspire, enrich, and entertain on Kanopy. This streaming service is offered by the Mandel Public Library of West Palm Beach. Valid library card required.

Download Kanopy on the App Store Get Kanopy on Google Play

Mandel Library of WPB Catalog Search Portal

Search the library, find hardcopy or electronic books and then reserve them for checkout while online. Valid library card required.

Search the Mandel Library of WPB Catalog

Emergency Communications

In the event of an emergency, disaster or hurricane, being informed is key to staying safe.

AlertPBC & PBC DART

The City of West Palm Beach Division of Emergency Management, in conjunction with the Palm Beach County Division of Emergency Management, recommends you:

Download PBC DART on the App Store Get PBC DART on Google Play

The City of West Palm Beach Division of Emergency Management works with local, state, and federal agencies to prepare for disasters and coordinates response with the Palm Beach County Division of Emergency Management, which manages the AlertPBC and PBC Dart systems.

Newsletters, Social Media, and More

There are several other methods of communication that may be utilized by the city to provide information about a disaster or emergency.

eNotify

The Office of Communications & Marketing is responsible for distributing eNotify email alerts, an email notifying you about updates to the City's website. You may sign up for alerts on various topics, including news, events, sustainability, road closures, and more! Sign up for Email Updates.

WPB-TV

The Office of Communications & Marketing oversees WPB-TV, the City of West Palm Beach's official television station. Programming includes public meetings, public service announcements and news coverage of local events and happenings. Residents may watch WPB-TV on cable or on internet-connected devices.

On cable, WPB-TV can be found on local Comcast channel 18 and on Hotwire channel 99.

Online, you can watch live on the City website or watch WPB-TV on YouTube.

Media Relations

The Office of Communications & Marketing works with the media to inform the public of the City's mission, policies, practices and programs. For media inquiries for the City of West Palm Beach please contact Diane G. Papadakos, director of communications/PIO at (561) 822-1411, Mayor's Office of Communications or email dpapadakos@wpb.org and note "Media Request" in the subject line.

Expanding Access

Marketing and Branding

The Office of Communications & Marketing creates innovative, strategic marketing campaigns and protects the City of West Palm Beach's brand and visual integrity. For inquiries about City logo usage, please email communications@wpb.org and note "Logo Inquiry" in your subject line.

Internal Communications

The Office of Communications & Marketing manages all internal communications/engagement for the City of West Palm Beach by producing and delivering messages to keep employees connected and informed.

Contact

Diane G. Papadakos, Director of Communications/Public Information Officer
Office of Mayor Keith A. James, Division of Communications & Marketing
401 Clematis Street
West Palm Beach, FL 33402

Phone: (561) 822-1411
TTY: 800-955-8771)
Email: dpapadakos@wpb.org

Media Request Form