Cagri Bulut | Yasar University (original) (raw)

Papers by Cagri Bulut

SN Business & Economics

While the sanctions and tariffs of the USA towards the Chinese Marble Industry are increasing, th... more While the sanctions and tariffs of the USA towards the Chinese Marble Industry are increasing, the current study uncovers the strategic orientations of leading marble suppliers of the world and their effects on technological innovativeness. Turkey is the leader of world marble production, and it is at the central point of the world marble trade between the west and the east. The sample is from the marble enterprises participating in the most significant international trade fairs, one of Turkey's most competitive sectors. Data of the study is from 53 respondents of 898 firms participated, among 200 national marble firm visits, using a survey method. Factor analyses resulted in four theoretical components of strategic orientations: opportunity orientation, learning orientation, technology orientation, and customer orientation. The correlation analyses' results showed that three strategic orientations (learning, technology, and opportunity orientation) have significant relations with technological innovativeness. Multiple regression analysis results revealed that opportunity orientation is the main predictor of technological innovativeness in the marble industry. From professionals' perspectives in the sector and researchers in innovation management, the study presents the significance of identifying opportunities for technological innovation. The study presents insights for both researchers and decisionmakers in the marble industry.

Aviation

In line with the advancing airway capability, the non-aeronautical business opportunities at airp... more In line with the advancing airway capability, the non-aeronautical business opportunities at airports are also in growth. To attract more passengers or to generate extra income over non-aeronautical services, the airport decision-makers need to evaluate the quality of their services. This study aims at introducing an expanded approach to improve airport service quality aspects of the non-aeronautical business opportunities. Given the increasing number of airports, passengers prefer airports, which provide better or extra services compared to others. To reveal the airport service quality (ASQ) aspects, together with the quality department experts, we conducted a qualitative study that put forward six significant dimensions for an effective evaluation of airport service quality at an airport. Based on the results of the qualitative study, we designed the sector-specific questionnaire, and its empirical data is conducted over 250 passengers through a face-toface survey. Survey results ...

Business and Economics Research Journal

Previous research on measuring the service quality presents alternative assessment instruments of... more Previous research on measuring the service quality presents alternative assessment instruments of SERVQUAL by customizing the generic indicators of service quality to sector-specific features for various service markets. EduQUAL is the specific method of SERVQUAL assessment for measuring the service quality of educational services. This study contributes to the EduQUAL literature by extending with a new dimension covering the quality assessment of the core educational services with empirical evidence generated in 2019 over the secondary-school students of private schools operating in Turkey. Therefore, the current study aims to extend the EduQUAL assessment of the private chain schools and aims to which of these successful schools' service quality indicators predict student satisfaction and student loyalty. The study's data represents 305 students' perceptions of a private school operating in Turkey with more than 100 branches. The factor analysis results yield a new dimension related to core educational services. The regression analyses' results reveal that the core educational services predict only student satisfaction with other service quality indicators. Empathy-related services at schools are the most significant indicators of the EduQUAL both on student satisfaction and student loyalty.

Purpose-This study aims to demonstrate how greenwashing perceptions shape the effect of environme... more Purpose-This study aims to demonstrate how greenwashing perceptions shape the effect of environmental concern on post-millennials purchasing behavior. Design/methodology/approach-Based on 174 responses gathered through a street survey method from 5 different universities in Turkey, data are analyzed using the statistical package for social sciences software (SPSS 16.0). Principal component analysis is performed to assess the differentiation in factors. Multiple regression analysis is used to examine the effects of the items on the post-millennials purchasing and recommendation behavior. Findings-The main findings revealed that the environmental concern trait of post-millennials triggers their green purchasing behavior. When the concern on green products is high, the awareness of perceiving that ''if the product is actually green or pretending to be green'' is high. When the postmillennials take the greenwashing perception into account, their environmental concern has...

Journal of Organizational Behavior, 2021

Employee silence, the withholding of work-related ideas, questions, or concerns from someone who ... more Employee silence, the withholding of work-related ideas, questions, or concerns from someone who could effect change, has been proposed to hamper individual and collective learning as well as the detection of errors and unethical behaviors in many areas of the world. To facilitate cross-cultural research, we validated an instrument measuring four employee silence motives (i.e., silence based on fear, resignation, prosocial, and selfish motives) in 21 languages. Across 33 countries (N = 8,222) representing diverse cultural clusters, the instrument shows good psychometric properties (i.e., internal reliabilities, factor structure, and measurement invariance). Results further revealed similarities and differences in the prevalence of silence motives between countries, but did not necessarily support cultural stereotypes. To explore the role of culture for silence, we examined relationships of silence motives with the societal practices cultural dimensions from the GLOBE Program. We fou...

Journal of Population Ageing

This study is one of the preliminary studies in the literature, which explores and analyzes the t... more This study is one of the preliminary studies in the literature, which explores and analyzes the travel behaviour of an under-researched segment, the millionaire senior tourists who are 70 years old and above living on the west coast of Turkey. The sample consists of 22 respondents and we reached them via snowball sampling technique. Grounding the research on the socioemotional selectivity theory, we attempt to explain the senior tourists’ objectives and motivations for travel and their consumption behaviour within the tourism industry. Findings reveal several preferences of senior tourists while traveling to a specific destination. They travel more frequently than before, still have the desire to explore new destinations as long as they are healthy, and love to socialize with people. They look for unique services during their travel experience. The study enlightens the field of senior tourism from a millionaires’ perspective for the researchers, practitioners, and marketers in the tourism and hospitality industry.

The study aims to uncover "environmentalist predispositions" based on the Big Five Pers... more The study aims to uncover "environmentalist predispositions" based on the Big Five Personality with support of the theory of planned behavior and examines the effects of environmentalists' predispositions on the recycled product preferences. Based on the big five personality traits, this paper proposes a typology on the environmentalists' predispositions for conscious consumption studies, which consists of concern, pleasure, consciousness, beliefs, and norms. The method of the empirical study is a self-reported survey with a sample of 256 participants from a developing economy. The results of the factor analyses confirm the five-dimensional theoretical construct of individuals' predispositions towards environmentalism. Furthermore, multiple regression analyses for testing the associations of the environmentalist predispositions on recycled product preferences disclose that among five of the dimensions, environmentalist consciousness, environmentalist beliefs, a...

This research aims at demonstrating how employee attitudes effect on innovation types that they a... more This research aims at demonstrating how employee attitudes effect on innovation types that they adopt. Furthermore, this study examines the effects of most frequently used and widely accepted twelve constructs on workplace-related employee attitudes on three types of innovation. Results mainly reveal that based on the data gathered as a self-reported survey over a hundred employees from the manufacturing industry in Turkey, only half-dozen of the attitudes differently connected with the three types of innovation. Concretely, incremental and imitation types of innovation have significant relations with employees' organizational related attitudes, and radical innovation has significant relations both with the job-related and organizational-related employee attitudes. The study sheds a light for innovation researchers and practitioners to make them consider which of the workplace related attitude of employees has a significant connection with which of the innovation type.

Journal of Organizational Change Management

Purpose The purpose of this paper is to elaborate on the preferences of parent founders within fa... more Purpose The purpose of this paper is to elaborate on the preferences of parent founders within family businesses in selecting a suitable successor with the increase in life expectancy. Design/methodology/approach The study presents alternative decision-making preference models of a suitable succession for parent founders based on the models of microeconomic theory in the context of family businesses. Findings The theories and models of economics in the current study illustrate that the increase in the life expectancy of the parent founders with their decisions toward the preference of a suitable successor under the age constraint may restrict the sustainability of their family businesses. As a result, the opportunity cost theory appears as to be at the ahead of the other theories in microeconomics in order to support the decision making of parent founders on selecting the suitable successor for the future of the family business. Research limitations/implications The paper illustrate...

Frontiers of Entrepreneurship Research, 2012

Teknolojik gelismelerin beraberinde kuresel cevrede yasanan degisim ve donusumler; bireyleri ve o... more Teknolojik gelismelerin beraberinde kuresel cevrede yasanan degisim ve donusumler; bireyleri ve orgutleri ekonomik, sosyal ve kulturel alanda derinden etkilemektedir. Buna bagli olarak kamu, ozel ve ucuncu sektorlerde faaliyet gosteren kuruluslarinda kendilerini bu gelismeler isiginda yeniden yapilandirma ihtiyaci duyduklari anlasilmaktadir. Girisimcilik, soz konusu yeniden yapilandirma surecinde one cikan kavramlarin basinda yer almakta; kamu, ozel ve ucuncu sektor aktorleri tarafindan odak noktasi haline gelerek yogun olarak tartisilmaktadir. Bu calismanin amaci, universite baglaminda girisimcilik kavramini kendi sinirlari ve kisitlari icerisinde detaylariyla inceleyerek, universite duzeyinde gerceklesen girisimcilik faaliyetleri hakkindaki bilgi paylasimini detaylariyla incelemektir.

Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2015

Ozellikle 1990’dan sonra bilimsel calismalarin yogunlastigi sosyal yenilikcilik kavrami insanlari... more Ozellikle 1990’dan sonra bilimsel calismalarin yogunlastigi sosyal yenilikcilik kavrami insanlarin hayat standartlarini ve refahlarini yukseltebilmek, daha once karsilanmamis ihtiyaclara cozum onerileri ya da yeni fikirler sunabilmek olarak tanimlanmaktadir. Bu calismanin amaci, Turk kulturune uygun, birey duzeyinde gecerli ve guvenilir bir sosyal yenilikcilik olceginin gelistirilerek ozellikle Yonetim yazinina kazandirilmasidir. Bu dogrultuda, anket yonteminin kullanildigi, farkli cografi ve sosyo-ekonomik bolgelerden universitelerin farkli fakultelerinden son sinif ogrencilerinin katildigi bir saha calismasi tasarlanmistir. Yapilan analizler sonucu tek boyutlu, sekiz maddeden olusan gecerli ve guvenilir bireysel sosyal yenilikcilik egilimini olcen bir olcek gelistirilmistir.

Girişimcilik ve Kalkınma Dergisi, Jun 1, 2012

Considered as the essentials of economic growth, entrepreneurs are defined as people that realize... more Considered as the essentials of economic growth, entrepreneurs are defined as people that realize an opportunity and take necessary risks to benefit from it. In order to make aware and direct individuals to national development in early ages and to seed entrepreneurship in minds as a cultural value, entrepreneurship attitudes are becoming widespread nowadays. As being the future entrepreneurs, university students are national resources and every effort to increase entrepreneurial intentions are utmost important for the whole country. In this regard, the aim of this study is to provide a capsulated conceptual framework to highlight the importance of entrepreneurial education and to provide an understanding on where we are as a country.

ABSTRACT The paper presents the results of an exploratory international survey, excluding USA, of... more ABSTRACT The paper presents the results of an exploratory international survey, excluding USA, of postgraduate business students including MBAs. The central purpose was to consider the relationship between the propensity for wisdom and adopting an ecological perspective that is more compatible with long-term planetary sustainability. Other variables were considered. Students were more inclined to the New Ecological Paradigm [NEP], with a significant strong correlation between the level of wisdom and environmental concern. Stronger NEP and wisdom scores were positively correlated with subjective wellbeing and psychological wellbeing. Although there was no correlation between gender and wisdom, there was a positive correlation between wisdom and those with children as well as those who are partnered, suggesting the importance of experience in wisdom formation. Gender also did not correlate with environmental concern. Students reasonably strongly agreed with sustainability being a significant part of the Business degree curriculum. Further curriculum implications are provided.

Journal of Social Sciences Research, Oct 16, 2014

Increasing customer satisfaction, or satisfying customers' needs and aspirations are the primary ... more Increasing customer satisfaction, or satisfying customers' needs and aspirations are the primary concern of the service industry. The proposed work defines the customer satisfaction via a utility function depending on the variables of service quality, perceived value of the service, and word-of-mouth. As an innovative approach, simulation techniques are used to obtain data of these variables instead of survey techniques.

Innovation and creativity are issues that are commonly used from the perspective of the manufactu... more Innovation and creativity are issues that are commonly used from the perspective of the manufacturing industry, though they are as much needed in the services industries for effec-tive and efficient results. Innovations in general may be the profitable market introduction of new products and services, improved production techniques or processes or a better or more efficient way of applying marketing, communication and management strategies or a new way of implementing organizational applications. Service industry differs from the manu-facturing industry in many aspects like being intangible, no storage possibility, consumption and production at the same time and place, being highly perishable etc. but still innovation theories can also be used to describe changes in services and tourism industry. The study focuses on innovation applications in tourism industry by analyzing success-ful case studies. Innovation success factors were examined and common issues were found which are provi...

Purpose -The main purpose of this paper is to investigate the direct and interactive effects of o... more Purpose -The main purpose of this paper is to investigate the direct and interactive effects of organizational support and human capital on the innovative performance of companies. Individual effects of the organizational support dimensions, namely: management support for generating and developing new business ideas, allocation of free time, convenient organizational structures concerning, in particular, decentralization level or decision-making autonomy, appropriate use of incentives and rewards, and tolerance for trial-and-errors or failures in cases of creative undertakings or risky project implementations, are also to be investigated. Design/methodology/approach -The study develops and tests a theoretical research model where the organizational support dimensions are the independent variables, innovative performance is the dependent variable, and the human capital has a moderating role in this relationship, via a questionnaire study covering 184 manufacturing firms in Turkey. Findings -Among the individual direct effects of the dimensions of organizational support, management support for idea development and tolerance for risk taking are found to exert positive effects on innovative performance. Availability of a performance based reward system and free time have no impact on innovativeness, while work discretion has a negative one. As for the role of human capital (HC), it is found to be an important driver of innovative performance especially when the OS is limited. However, when the levels of both HC and OS are high, innovative performance does not increase any further. Originality/value -Two distinct research streams, namely organizational support literature and human capital literature, have already focused on their individual impacts on the innovative performance. However, a combination of these separate streams was not tried before. The paper discusses and investigates what will happen when both positive drivers interact with each other. Moreover, it also investigates how organizational support and human capital are complementary.

The paper presents the results of an exploratory international survey, excluding USA, of postgrad... more The paper presents the results of an exploratory international survey, excluding USA, of postgraduate business students including MBAs. The central purpose was to consider the relationship between the propensity for wisdom and adopting an ecological perspective that is more compatible with long-term planetary sustainability. Other variables were considered.

Procedia - Social and Behavioral Sciences, 2013

ABSTRACT Social innovation is defined as new ideas or solution proposals to the needs of humans w... more ABSTRACT Social innovation is defined as new ideas or solution proposals to the needs of humans which have not been fulfilled to increase their life standards and welfare. Although after 1990s social innovation has started to attract academicians’ attentions, there are few empirical studies on this subject yet. The aim of this study is to develop a valid and reliable social innovation instrument at individual level. In this regard, a comprehensive field study was conducted. The field study consists of 767 senior university students from various faculties of 10 universities reflecting different geographical and socio- economic levels to provide a country-wide generalization. According to the findings, a reliable and valid social innovation scale is employed unidimensionally with eight items.

Encyclopedia of Corporate Social Responsibility, 2013

SN Business & Economics

Aviation

Business and Economics Research Journal

Journal of Organizational Behavior, 2021

Journal of Population Ageing

Journal of Organizational Change Management

Frontiers of Entrepreneurship Research, 2012

Hacettepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 2015

Girişimcilik ve Kalkınma Dergisi, Jun 1, 2012

Journal of Social Sciences Research, Oct 16, 2014

Procedia - Social and Behavioral Sciences, 2013

Encyclopedia of Corporate Social Responsibility, 2013

Uluslararası işletmeler, dünya ticaretini âdeta yönlendiren, büyüklerinin birçok ülkede üretim me... more Uluslararası işletmeler, dünya ticaretini âdeta yönlendiren, büyüklerinin birçok ülkede üretim merkezleri bulunan, farklı ülke ve kıtalarda yönetim, finans, tedarik, pazarlama ve satış faaliyetlerini gerçekleştiren ve farklı ülkelerin yönetmelik ve kanunlarına bağlı olan şirketlerdir. KOBİ'lerden holdinglere ve basit yapılardan matriks yapılara kadar pek çok değişik sanayi, üretim, tarım ve hizmet işletmesi; yeni pazar oluşturma ihtiyacı, üretim, yatırım, pazarlama vb. maliyetlerin artması, üretilen ürünün uluslararası nitelik taşıması, ülkede gittikçe artan iş gücü, taşıma ve vergi maliyetleri, ülke içinde işletmelerin aşırı büyümeleri, sermaye birikiminin değerlendirilmesi ihtiyacı, ülke dışında fırsatların doğması, ülkelerin korumacılıktan uzaklaşmaları, IMF ve Dünya Bankası gibi uluslararası kuruluşlar ve ticaret engellerinin kaldırılması, sermaye ve teknoloji dolaşımına konan kısıtlamaların kaldırılması, ürün ve hizmet sektöründe hızla genişleyen dünya ticareti, uluslararası ticari ve mali kuruluşların destekleri, yabancı sermayenin teşvik edilmesi, entellektüel sermayenin yayılması, haberleşme, ulaştırma ve bilgi işlem teknolojilerindeki gelişmeler, uluslararası rekabet, ulusal sınırların anlamını yitirmesi ve coğrafi anlamda küreselleşme, yüksek ar-ge maliyetlerini paylaşma düşüncesi ve konuyla ilgili sınırlı sayıdaki bilim insanından ortaklaşa yararlanma eğilimi ve küresel ölçekte iletişim ağı oluşturma faydası sağlama gibi nedenlerden faaliyetlerini uluslararası hâle getirmektedir.
Bu kurumların işletmecilik yaklaşımları; uluslararası düzeyde artan coğrafik uzaklıklarla birlikte dil, para birimleri, kültürler, hukuki ve siyasal sistemler, kamu politikaları ve düzenlemelerine bağlı olarak farklı temellere ve yapıya sahip yöneticiler ve çalışanların bulunduğu, ekonomik gelişme düzeylerinin ve organizayon kültür ve iklimlerin değişik olabildiği farklılıklara sahiptir. Dolayısı ile uluslararası işletmecilik konusu son derece karmaşık ve değişik uygulama alanları ve bilgi birikimini gerektiren bir bilim alanı olarak karşımıza çıkmaktadır.
Bu bağlamda, Uluslararası İşletmecilik: Temel Kavramlar kitabı çağdaş ve karmaşık kavramları irdeleyerek ülkemizdeki eksikliği hissedilen bir alana katkı yapmak üzere tasarlanmıştır. Çalışma bir üçüncül yazın (tertiary sources) örneğidir ve bu nedenle de kolay ulaşılabilir formatta özümsenmiş bilgiyi içermektedir. Kapsam olarak uluslararası işletmecilik ile ilgili konu ve kavramlar editörlerce dikkatlice seçilerek alandaki yurt içi ve yurt dışında çalışmakta olan uzmanların katkıları ile hazırlanmıştır.

Main purpose of this study is to reveal the effects of service quality perceptions of yachtsmen o... more Main purpose of this study is to reveal the effects of service quality perceptions of yachtsmen on their satisfaction, repurchase, and recommendation intensions towards “Five Gold Anchors” awarded marinas in Turkey. Research was conducted in four languages on 246 yachtsmen from 19 nations. Confirmatory factor analysis is used for data purification of Marinas’ Service Quality Dimensions. Multiple regression analyses are used to test the research hypotheses. Besides putting forward a sector specific service quality instrument, results revealed significant recommendations on how to increase the degree of yachtsmen's satisfaction towards their service providers for both researchers and practitioners.

Innovation and creativity are issues that are commonly used from the perspective of the manufactu... more Innovation and creativity are issues that are commonly used from the perspective of the manufacturing industry, though they are as much needed in the services industries for effective and efficient results. Innovations in general may be the profitable market introduction of new products and services, improved production techniques or processes or a better or more efficient way of applying marketing, communication and management strategies or a new way of implementing organizational applications. Service industry differs from the manufacturing industry in many aspects like being intangible, no storage possibility, consumption and production at the same time and place, being highly perishable etc. but still innovation theories can also be used to describe changes in services and tourism industry.