Troubleshoot certificate validation - AWS Certificate Manager (original) (raw)

If the ACM certificate request status is Pending validation, the request is waiting for action from you. If you chose email validation when you made the request, you or an authorized representative must respond to the validation email messages. These messages were sent to the common email addresses for the requested domain. For more information, see AWS Certificate Manager email validation. If you chose DNS validation, you must write the CNAME record that ACM created for you to your DNS database. For more information, see AWS Certificate Manager DNS validation.

Important

You must validate that you own or control every domain name that you included in your certificate request. If you chose email validation, you will receive validation email messages for each domain. If you do not, then see Not receiving validation email. If you chose DNS validation, you must create one CNAME record for each domain.

We recommend that you use DNS validation rather than email validation.

Consult the following topics if you experience validation problems.

Topics

• Troubleshoot DNS validation problems
• Troubleshoot email validation problems
• Troubleshooting HTTP validation problems

Certificate requests

DNS validation

Did this page help you? - Yes

Thanks for letting us know we're doing a good job!

If you've got a moment, please tell us what we did right so we can do more of it.

Did this page help you? - No

Thanks for letting us know this page needs work. We're sorry we let you down.

If you've got a moment, please tell us how we can make the documentation better.