Automated attendant (original) (raw)
Автосекретарь — это система обработки входящих телефонных вызовов. Автосекретарь подключается к офисной (учрежденческой) АТС и обеспечивает дозвонившимся абонентам возможность донабора внутреннего номера абонента.
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dbo:abstract | In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other locations using traditional land-line phones or voice message machines. (en) Автосекретарь — это система обработки входящих телефонных вызовов. Автосекретарь подключается к офисной (учрежденческой) АТС и обеспечивает дозвонившимся абонентам возможность донабора внутреннего номера абонента. (ru) |
dbo:wikiPageExternalLink | http://www.wisegeek.org/what-is-a-phone-tree.htm%23didyouknowout |
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dbo:wikiPageLength | 5677 (xsd:nonNegativeInteger) |
dbo:wikiPageRevisionID | 1037447496 (xsd:integer) |
dbo:wikiPageWikiLink | dbr:Private_branch_exchange dbr:VoIP dbr:Interactive_voice_response dbr:Telephony dbr:Switchboard_operator dbr:Mobile_phones dbr:Call_avoidance dbr:Call_whisper dbr:Line_hunting dbr:DTMF dbr:Direct_current dbr:Direct_inward_dial dbr:Receptionist dbc:Telephony dbc:Automation dbc:Customer_service dbr:Trunking dbr:IVR |
dbp:wikiPageUsesTemplate | dbt:One_source dbt:Portal dbt:Automation |
dct:subject | dbc:Telephony dbc:Automation dbc:Customer_service |
rdfs:comment | Автосекретарь — это система обработки входящих телефонных вызовов. Автосекретарь подключается к офисной (учрежденческой) АТС и обеспечивает дозвонившимся абонентам возможность донабора внутреннего номера абонента. (ru) In telephony, an automated attendant (also auto attendant, auto-attendant, autoattendant, automatic phone menus, AA, or virtual receptionist) allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist. Many AAs will also offer a simple menu system ("for sales, press 1, for service, press 2," etc.). An auto attendant may also allow a caller to reach a live operator by dialing a number, usually "0". Typically the auto attendant is included in a business's phone system such as a PBX, but some services allow businesses to use an AA without such a system. Modern AA services (which now overlap with more complicated interactive voice response or IVR systems) can route calls to mobile phones, VoIP virtual phones, other AAs/IVRs, or other loc (en) |
rdfs:label | Automated attendant (en) Автосекретарь (ru) |
owl:sameAs | freebase:Automated attendant wikidata:Automated attendant dbpedia-bg:Automated attendant dbpedia-ru:Automated attendant https://global.dbpedia.org/id/3kgU2 |
prov:wasDerivedFrom | wikipedia-en:Automated_attendant?oldid=1037447496&ns=0 |
foaf:isPrimaryTopicOf | wikipedia-en:Automated_attendant |
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is dbo:wikiPageWikiLink of | dbr:Customer_service dbr:Voice_user_interface dbr:Interactive_voice_response dbr:Night_service_(telephony) dbr:Speech_Recognition_Grammar_Specification dbr:Phone_tree dbr:Call_management dbr:Call_processing dbr:Telephone_numbering_plan dbr:8-1-1 dbr:Extension_(telephone) dbr:Bank dbr:Receptionist dbr:Thud_(media_company) dbr:Business_telephone_system dbr:Voicemail dbr:List_of_telephony_terminology dbr:Objectworld_Communications dbr:TalkSwitch dbr:Selsius_Systems dbr:Outline_of_automation dbr:Auto_attendant dbr:Automated_Attendant_Recordings dbr:Auto-attendant |
is foaf:primaryTopic of | wikipedia-en:Automated_attendant |